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  • Verified reviews icon39
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Avatar for Platinum Plumbing Heating and Drain Cleaning
Platinum Plumbing Heating and Drain Cleaning
4.8(
102
)
Sump Pump or Interior Foundation Drains - Install

Serving Saugus, MA and surrounding areas

Approved

In business since 2004

Free estimates

Emergency services offered

"Tenant's child lodged a foreign object (among other things) in the toilet. Rob came out quickly, and diligently snaked the drain, eventually removing the toy. Spent at least 10 mins before it budged, but Rob was determined to retrieve the object."
Before
After
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Response time12 hrs
13 neighbors recently requested a quote
Recommended by95%of homeowners
Avatar for J. Griffin Heating & Plumbing, Inc.
J. Griffin Heating & Plumbing, Inc.
4.9(
31
)
Sump Pump or Interior Foundation Drains - Install

Serving Saugus, MA and surrounding areas

Approved

In business since 1984

Free estimates

Emergency services offered

"Absolutely wonderful. This is my first home and my first major project. Jeff and Jeremy were nothing but professional, prompt and informative about everything they were doing. Made me really excited for what to do next! Their attention to detail is phenomenal, they even structured the intake and exhaust pipes in a way where the snow wouldn't hinder the airflow. If you're not calling them for all of your plumbing and heating needs, you need to start now."
Navien 95% combi boiler install
steam oil to natural gas conversion
Navien boiler
Navien Boiler
Additional Photos

+15

Response time2 days
Response rate85%
8 neighbors recently requested a quote
Avatar for Sila Heating, Cooling, Plumbing and Electrical
Sila Heating, Cooling, Plumbing and Electrical
4.5(
5,398
)
Sump Pump or Interior Foundation Drains - Install

Serving Saugus, MA and surrounding areas

Approved (Corporate)

In business since 1989

Free estimates

Emergency services offered

"Topic is a home water supply Shallow Well which operates with a shallow well jet pump + pressure tank installed in the basement. I had been collecting parts over the summer, as I knew the original to house jet pump would go out soon some day and with covid parts are hard to get quick, so started collecting ahead of time. Glad I did as the pump started leaking, from the housing. Replacement needed. Not an emergency but time to get it replaced. Was a ticking clock as it also looked like the pump was twisting putting stress on piping as original owner did not mount it and other fittings had large amounts of corrosion on them. I supplied these parts for the job: new 1hp jet pump, 44 Gal. pressure tank with T package, water filter housing, brass fittings, brass check valve, brass ball valves, 1" copper pipe and some copper fitting, and 2x10 pressure treated board to mount the pump/board to the floor with concrete anchors. Called up Sila on 10/14, master plumber Dave was available on 10/16 to come quote the job of installing what I supplied and misc. parts still needed. Talked with me and received my requests for specific design wants and he supplied his opinions & additional ideas and other options like wall mounting of water filter, sensor shutoff option and different water filter all together and we worked out the plan, did not do the different filter or sensor though. Talked about brass pipe and fittings at the pump up to the pressure tank and we agreed what I had purchased was good and would last a lifetime, vs copper all the way which would still last a long time. Quoted $2800 with water filter bypassing and $2600 without the water filter bypassing. Job was scheduled for 10/22. Quote was high level line item as listed here. Came a bit late on 10/14, due to an emergency call, no big deal Dave called to let me know. Was on time for installation on 10/22, 7:30am. Two workers on Job (Dave + 1, sorry I’m horrible with names +1 was an electrician and was helping Dave) Job took ~ 8 hours to finish. What was not able to be completed: Was not able to replace old original check valve. Well started to suck air when old was started to be removed, confirming there is no foot valve on the line or a broken one, so old check valve was kept. Concern was not being able to recover from air going down the well pipe causing priming issues. At this point the job would require a well expert and was not able to be replaced by Sila. What part of job was mis-understood: Mounting of jet pump to board/floor. Ended up missing the concrete anchors to start and installing after the fact with a different method. Made it more difficult to mount the pump and did scratch the rust proof paint. But it got done. Nice and sturdy. What was complicated on the job: Something that should have not been an issue at all went wrong. I had purchased 1” brass unions. There were two unions installed. One was found to be causing leaks during the initial job installation. This caused extra rework during the initial job. After job completion and area dried with a fan, it was found that both unions were leaking. The original one that had issues in the initial job and the 2nd one. One is pre pump and one is post pump. Called Sila office on 10/23 and told them what was happening, Dave’s earliest availability to come back was was 10/26. He was on time on 10/26. Dave stated that 1 union was giving trouble and replaced it with one spare that I had also purchased. When looking at the 2nd union again he was not able to get it to seal and he made the call and changed the design to direct copper connection and no union, I did not object as at this point just wanted the job done. No More leaks on that location, but also no ability to easily break the connection for future maintenance. When left no leaks. However, after using water for a while the 1st union started leaking again. Texted Dave direct with a picture and said he could return on 10/28 and I requested him to bring a union from his supply. Arrived when he could with ~ 1hr notice and replaced the union with one of his. When looking closer at the issue unions that I had purchased it was found they were cracking. Summary: I’m a novice in pluming, reason for calling Sila. I wish Dave would have noticed the poor part / crack issue and replaced unions from his stock on day 1. I was trying to save time by collecting parts over time and ended up causing issues. Dave knew he was working with brass and seems like he did not have backup stock on site incase of issues. Wish he did as I’d have two unions… and he would not have had to come back twice to repair the leaks. The call was made to not use the brass ball valves I purchased so it was clear that my parts were recommended to use but not absolute. Overall Dave and team did a great job, it’s clean, organized, valves and drain spickets installed nice and logically, filter is at good height, job completed like I asked and planned with Dave, except for the above jet pump mounting, union issue and check valve replacement discussion above here. Dave and team was professional and focused to get the job done. Thanks Dave for your hard work. Reason for Rating: I am giving this job an A rating based on the end result, Sila stood by the workmanship and resolved the issues that arose. That is a sign of a great company. If I would not have supplied the couplers that issue would not have happened ultimately and the check valve & well priming issue was just out of reach and would have required a well specialist to complete. The pump mounting was probably just lost in the large amount of details we had discussed, again it is mounted sturdy."
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+6

Response time2 days
71 neighbors recently requested a quote
Recommended by89%of homeowners
Avatar for Key Waterproofing Construction
Key Waterproofing Construction
4.6(
227
)
Foundation Drainage - Install or ReplaceBasement Drainage Channels - InstallSump Pump or Interior Foundation Drains - Install

Serving Saugus, MA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 2014

Free estimates

Warranties offered

"After several days of heavy rain, we noticed a small amount of water in the basement near the pipe that goes out to the septic. Key had someone come take a look at it and quickly identified the problem. A few weeks later, the team should up and fixed the problem in about 3 hours. The works included - resealing around the pipe and installing a waterproof membrane on the water below it."
Response time12 hrs
27 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for LEAL RESTORATION SERVICES INC
LEAL RESTORATION SERVICES INC
5.0(
9
)
Basement Drainage Channels - Install

Serving Saugus, MA and surrounding areas

Approved

In business since 2002

Emergency services offered

Warranties offered

LEAL CLEANING AND RESTORATION SERVICES INC Just call 978-778-6676 , We are Specializes in Water Damage Services and Cleanup & Restoration of Residential & Commercial properties after disaster Lime Flood Damage , Sewer Backup Fire Damage , Smoke Odor Removal, or Any Water Damage Situation. Leal Cleaning and Restoration Services Inc Ready for you Open 24Hours , Just call 978-778-6676 , also We do mold Removal & mildew Removal from your home or business. Our staff & crews are highly trained in property damage restoration. From initial & ongoing training at our corporate training facility to regular industry certification, you can be assured our staff are equipped with the knowledge they need to restore your property. With advanced "real-world" training facilities you know you are in good hands with , Quality working if you need help call us 978-778-66\n

Mold Removal 100% Done
Mold Removal  Services
Black Mold Services
Black Mold Services
Black Mold Inspection Services

+52

Response time4 hrs
Response rate100%
9 neighbors recently requested a quote
Avatar for LBJ Masonry
LBJ Masonry
5.0(
38
)
Foundation Drainage - Install or Replace

Serving Saugus, MA and surrounding areas

Approved

Super Service Award Winner

In business since 1997

Free estimates

Warranties offered

"I was really happy with the guys they made it very easy and done an excellent job. We had multiple leaks in our basement and they repaired the foundation and waterproofed it for us. Thanks again would highly recommend !!"
chimney repointed.
basement foundation leak repair.
exterior foundation repair
retaing wall build
chimney rebuild

+2

Response time4 hrs
Response rate97%
107 neighbors recently requested a quote
Avatar for Pioneer Basement
Pioneer Basement
4.5(
264
)
Foundation Drainage - Install or ReplaceBasement Drainage Channels - Install

Serving Saugus, MA and surrounding areas

Approved

In business since 1984

Free estimates

Emergency services offered

"They advice, and had all our questions answered on sensible and affordable options. Very knowledgeable, prompt, polite, efficient, and thorough team! We are happy with their waterproofing services in our basement (fast sump pump and a grate trench with a discharge line that goes 15 feet to the outside bubbler) as well as crawl space shield installed under our addition. It works well, and Pioneer checked a month later and a year after for inspection and cleaning. A+ work and workers."
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+5

Response time2 days
12 neighbors recently requested a quote
Recommended by89%of homeowners
Avatar for Comfort Professor
Comfort Professor
5.0(
20
)
Sump Pump or Interior Foundation Drains - Install

Serving Saugus, MA and surrounding areas

Approved

In business since 2011

Free estimates

Emergency services offered

"I recently had a brand new HVAC system installed for both heating and cooling, and I couldn’t be happier with the experience. The team at Comfort Professor was extremely professional from start to finish. They worked efficiently, paid attention to every detail, and left everything spotless when the job was done. The cleanup was perfect, which I really appreciated. Highly recommend them if you’re looking for quality work and a smooth, hassle-free installation!"
4 neighbors recently requested a quote
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Drain Pipe Installation questions, answered by experts

It is not advisable to use drain cleaner in a washing machine. Drain cleaners contain harsh chemicals that can damage the internal components of your washer, including rubber seals, hoses, and even the drum. These chemicals can also react with any residual detergent or fabric softener, potentially leading to noxious fumes. If your washing machine is experiencing drainage issues, it's best to address the problem directly by inspecting and cleaning the lint filter, checking for clogs in the drain hose, or seeking professional repair services. Using drain cleaner in a washing machine is a risky solution that can cause more harm than good.

Yes, continuing to flush a clogged toilet is not likely to break up the clog. Instead, it will continue to put pressure on the clog while filling the bowl with more water, which can potentially cause the toilet to overflow—leading to an even bigger mess. Rather than repeatedly flushing, use a toilet plunger or plumber’s snake to dislodge the clog.

The cost to unclog a drain varies based on the location and severity of the clog. For simple clogs within your home, such as in a sink, toilet, or shower, hiring a plumber typically costs between $110 and $350, with an average of around $200. Snaking a toilet or sink usually costs between $110 and $275, while a bathtub or shower clog costs about $225.

For a more serious clog in the main sewer line, the cost is higher. Clearing a main line clog generally costs between $200 and $600, with an average of about $380. However, prices can range from as low as $100 for snaking a minor clog to over $1,600, particularly if advanced methods like video inspection and hydrojetting are needed for a large or hard-to-reach blockage. Some severe main line clogs can cost upwards of $1,000 to clear depending on factors like the cause of the clog, its distance from an accessible cleanout, and whether the pipe is located beneath an occupied space (e.g., in an apartment building). You may be able to save money on minor clogs by using a drain snake or bladder yourself.

A small amount of diluted bleach is okay to pour down a garbage disposal. As part of your weekly garbage disposal maintenance, use 1 teaspoon of bleach with your concoction of ice cubes and lemon peels. Turn on the disposal and run the water until the blades chop up the ice cubes.

Any more bleach in your disposal can harden oils and greases in your drain, which can cause problems. Always wear gloves when working with bleach, and know that you really don’t need bleach at all—vinegar, baking soda, salt, and ice should do the trick.

Knowing the signs can alert you to a clogged drain line. Clogs cause slow drainage or cause no drainage (if there’s a complete blockage). You may also notice foul odors, gurgling noises, water backing up in other appliances on the same line, or a poorly flushing toilet. If you experience any of these issues and think your line might be clogged, call a plumber.

The Saugus, MA homeowners’ guide to drain pipe installations

From average costs to expert advice, get all the answers you need to get your job done.