Get matched with top heating and air conditioning pros in Ipswich, MA

"Guy was hands down the best HVAC person we have ever had help us in Boston. Totally transparent, professional, easy to work with. If you need help, I would recommend asking for Guy to come out if possible."

"Peter and Mark were very professional. I needed to replace the HVAC dampers and the communication with Peter was excellent and we had all questions answered ahead of time so we didnt have any last minute surprises. They showed up on time and installed the dampers and the HVAC control panel. Very thorough and clean with their work. I've already recommended them to my neighbors."

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"From receiving the quote to the installation and servicing NETR has been extremely professional and great to work with on this renovation project. The installation went very smoothly and every person on their team had a lot of experience. Further, the team was able to solve a number of tricky problems with our installation (such as running the electrical behind the walls, drilling a hole through the roof for the pipe, concealing the pump in the back of the closet). The installation happened on time and on schedule. I would highly recommend them to anyone looking for HVAC services at home."

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Great guy, very knowledgeable and delivers what he promises. I wanted to replace three boilers that showed severe carbon build-up on the units. Jeff explained the carbon build-up was do to lack of make up air being delivered to the space. Even through I had duct work bringing fresh air into the space it was not sufficient. Jeff recommended high-efficiency combo heater / water units with direct vents and introduced me to MassSave for 0% loan and rebates for each unit. I had a difficult situation with a multi-family home trying to replace three boilers and three water heaters simultaneously with cold weather starting to settle in and occupied units. Obviously I didn't want to leave my tenants without heat or hot water. Jeff formulated a plan that would minimize the down time I would be without both, he work diligently to execute that plan and he delivered as promised. In addition he was extremely helpful coordinating with National Grid to ensure they did their part and didn't cause any delays. If your looking for a heating contractor with integrity, is knowledgeable, listens to your concerns, explains what he's doing and why, and delivers on his promises, look no further than Jeff Griffin."

"Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful."

J. Griffin Heating & Plumbing, Inc is your one stop for plumbing, heating services and boiler system installations. With over 35 years of experiences we are family owned and operated and are committed to quality from the beginning to the end of your project. \nWhile it is tempting to troubleshoot your own repairs, it's important to rely on a knowledgeable local heating specialist and plumber to handle your job instead. When you hire J. Griffin Heating & Plumbing, Inc., you won't have to lift a finger. You can rest assured we'll resolve your heating and plumbing problems as quickly as possible. We are a Navien Service Specialist (NSS). Contact us today! We look forward to earning your business.\n

"Really a good process from the initial visit for the analysis and quoting of a replacement, to explaining the offer and the benefits and tradeoffs, to scheduling, installation and completion.  The basic work was done in a little over a day and we only lacked hot water for a few hours.  Care was taken to keep everything clean during and after the job.  Rob gave us a fair and complete explanation of what he felt would be best for us.  His quote was not the cheapest but we sensed that he understood best what we were trying to accomplish with this investment.  He explained how the system worked and gave some advice on how to adjust our thermostats to get our two zones to deliver the comfort we sought.  Rob also helped us apply for the rebate from National Grid ($1,200) which came through just as promised.
Since the install was in August the first test was would the hot water be OK.  That was and continues to be excellent; certainly works better than the old system.   Now that cold weather has arrived we have found the house much more comfortable and less drafty.  So far our gas bills seem clearly lower.
We chose Rob's offer over two others, one was from our HVAC contractor that installed the original unit 25+ years ago.  His offer was solid and he really seemed to understand the technology he was selling.  And finally he seemed to be a person we could trust.  At the end the person you do business with needs to be someone you trust since he knows more about the product being sold than you do.  We really trust Rob.
We are very happy with our decision to make this improvement and the choice of Platinum Plumbing to do the work.
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"Very professional and knowledgeable. Saved my company big money because of their honesty and integrity. Highly recommend this company to anyone needing hvac work."