Get matched with top exhaust fan installation pros in Ipswich, MA

"He was very knowledgeable, professional and pleasant. He was courteous, worked around our schedules and returned when we had a secondary issue later on. We highly recommend him. He is very thorough and knows his stuff."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Great work!"

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

"Mike put in a bunch of recessed lights in our home, which made all the difference. He was communicative and did a proper job, was available and flexible with our timing and did the work at a good price. He even fixed some grounding for our washing machine before we even hired him! Would definitely work with him again, can highly recommend."

"Getting scheduled was a little difficult but I can't deduct any stars for that. Clearly Moses Electric is busy because they do quality work and the communication on getting scheduled was fantastic. I had them do four different things; they gave me a fair price and did it quickly and cleanly. They cleaned up after themselves -- no pieces of copper or wire jacketing laying around for the dog to find. I couldn't be happier."

"After a little phone and text tagging, George showed up today and completed the job."

"I reached out to couple of companies and ultimately decided to go with NETR, and I’m glad I did. From the salesman Chip, to the installer Daniel Rodriguez, their professionalism was exceptional. Their work ethic and attention to detail sets them apart from other companies in this business. Daniel is an expert and went above and beyond to make sure everything was tidy and perfect! They’re really invested in customer satisfaction!"

"It went fine."

"From start to finish they were very professional and knowledgeable about what we needed. Once we decided to go with them they arrived on the date set up and finished before the estimated time frame. The crew was phenomenal and before they left they made sure everything was working properly and showed us what we needed to know about the system. When they left everything was all cleaned up. We would highly recommend to anyone that needs their services."