Approved Pro
KC Air and Heat
Thermostat Installation and Replacement, Thermostat Service, Central A/C Service or Repair,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Se habla espanol
24 years of experience
Services we offer
HVAC
Reviews
4.162 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 16% | ||
| 2% | ||
| 3% | ||
| 13% |
Filter reviews by service
Showing 1-25 of 62 reviews
Garfield B.
Sep 2025
Central A/C Service or Repair
Very professional and prompt.
Jennifer M.
Dec 2024
Thermostat Service
If I could give zero stars, I would. Do not trust this crook. Called Henry to help us with our Navien system. Said we needed new parts and a chemical to descale. He made us pay for the parts in advance and then never returned our phone calls or returned to finish the job. Do not fall for this scam.
Mary S.
Oct 2024
Henry worked on my Navian heating system. It was a challenging project that spanned over a week to fix and when it finally looked like it was fixed, another part was needed! In the end, when it looked like I was going to be without hot water again through a long, holiday weekend, Henry managed to find the needed part and installed it on Saturday, saving my weekend!!
Jean H.
Oct 2024
Thermostat Installation and Replacement
Henry was great
Atmaja S.
Sep 2024
Henry is a smart technician who will provide reasonable services.
Theron M.
Sep 2024
Thermostat Service
Contractor gave me a nice price and was very knowledgeable.
Dave B.
Sep 2024
Thermostat Installation and Replacement
Great experience. Would definitely hire again.
Mark H.
Sep 2024
Central A/C Service or Repair
Dishonest representation...took my 1000.00 for one hours work. Still no AC!!!
Response from KC Air and Heat
"I am just responding to your review and we can have an open dialogue. We are very open and transparent with you when we first met you and you were informed of the risk you may be taking we we informed you of the risks and you gave us the OK to go ahead and try to repair the equipment. We will have not attempted your repair without your approval and informed you of the consequences of the unit not being able to be repaired due to the age of the system. we are willing to work things out with you and credit you if you are replacing the equipment with us. feel free to give us a call if you like upon your readiness of replacing the equipment and t"
Mark H.
Sep 2024
Central A/C Service or Repair
Crooks!!! STAY AWAY!!!!!! Took my Money and they did nothing!!!
Response from KC Air and Heat
"It's unfortunate that customer feels this way he was getting options on what to do next. He took the option of just try to patch up the unit. I also made it very clear that if we do this patch up work it is nonrefundable. he said, go ahead and do the work see what happens? It did not work. He called us back. I gave him options what to do next and that was to replace the equipment and i was willing to give him credit and use a credit as part of the labor to replace equipment. he said he was gonna get back to us and then proceeded to write a bad review i am still willing to have an open dialogue with him to explore the possibilities"
Richard M.
Sep 2024
Central A/C Service or Repair
Called Henry on a holiday Sunday. Got to the house in no time. Did an awesome job. Very satisfied
Glen J.
Aug 2024
Heat Pump Repair or Service
Henry was quick, knowledgeable, and helpful. The service was great, the heat pump is working much better than before, and he remained within his originally quoted low price. I will definitely use KC Air and Heat again!
Rich T.
Aug 2024
Central A/C Service or Repair
I contacted KC air and heat for a service call this morning and they were able to get to my home this afternoon. Henry showed up on time and fixed clogged condensation line and added Freon . Henry explained everything and made sure everything was working properly and if I had any questions. Highly recommend very professional.
Hester S.
Aug 2024
Henry is a very nice and pleasant gentleman. If I had a problem he always helped and took care of the problem. If I called him he always responded. His guys were also very respectful and helpful.
Joseph M.
Aug 2024
Henry was professional and reasonable and takes pride in his work and cares about his customers
Sudhanshu B.
Aug 2024
Excellent workmanship and followup.. will hire again. Very courteous and informative with the project questions
Kara D.
Aug 2024
Central A/C Service or Repair
Love Henry!
Gordon O.
Nov 2014
Heat Pump Repair or Service
My ordeal with this contractor began in late June when a water source heat pump was not cooling properly. After a service visit that was not successful in solving the problem I decided to replace the unit due to it's age. After requiring full payment in advance, he ordered a new heat pump with a 6 week lead time. Around the time the unit was due to be delivered (late August) I contacted him a couple of times to determine status of order. When I received no response I contacted distributor who reported heat pump had been at their facility for "quite a while". There seemed to be no urgency to get the unit installed in spite of the fact that I had been without AC all summer. When the unit was finally installed during the second week of September it took a while to realize it was neither heating or cooling properly due to being between seasons. I called and requested him to come back to correct problems, after receiving no response I finally brought in another contractor who repaired unit which is now working properly. I have also found out that his price for the heat pump was considerably higher than I could have obtained from other contractors. I do not recommend this contractor.
Lisa T.
Jul 2014
Central A/C Service or Repair
Very great and easy to work with, great sense of humor!
Chris T.
Jul 2014
Central A/C Service or Repair
Showed up quickly and fixed the problem right away.
Marvin H.
Jul 2014
Central A/C Service or Repair
Prompt and efficient.
Mark M.
Jul 2014
Central A/C Service or Repair
Try to sell a new unit when it was a $10 part bad.
Diane R.
Jul 2014
Central A/C Service or Repair
he was very polite and well mannered... arrived in a timely manner.
Dean K.
Jul 2014
Central A/C Service or Repair
They were quick and they got the job done at a fair price.
Lenny D.
Jul 2014
Central A/C Service or Repair
Quick to call me; but pricey service call fee to start. Performed minor work and hundreds of dollars later; rescheduled service call and asked "someone will be here for the follow up?" Yes. Time off from work - no show and a call to Henry - with no follow up callback or explanation? You can do better elsewhere.
Robert J.
Jul 2014
Central A/C Service or Repair
Very good service, prompt,courteous and efficient.
Licensing
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FAQ
KC Air and Heat is currently rated 4.1 overall out of 5.
No, KC Air and Heat does not offer free project estimates.
No, KC Air and Heat does not offer eco-friendly accreditations.
No, KC Air and Heat does not offer a senior discount.
No, KC Air and Heat does not offer emergency services.
No, KC Air and Heat does not offer warranties.