Get matched with top dishwasher installation pros in Russellville, KY

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Absolute Best Appliance so called repaired this washer dryer combo through a warranty company at a rental house of mine in Clarksville TN. The washer only had 2 pairs of jeans in it and still has the same issues since the repair. It walks across the room no matter if it’s a full load or a towel. This was all explained to them. Talked to the original tech named Eric the day I scheduled the second repair visit and he immediately started to dismiss my claim saying it was the floor in the house. I sent him a video after the initial repair and then he began to tell me it was an unbalanced load. Told him it was only 2 pairs of jeans and he began to tell me that was the reason it was unbalanced. I told him I didn’t think that was the case and he refused to serve me. Said I was being hostile lol. Called for a manager or owner there and Eric text me back to tell me to get with the warranty company that he was the manager and I needed to get someone else for the repair. In the process of that now. I’ll update the problem once I find a competent repair company."

"They were very professional,they came in and did a great job.I would highly recommend them,they was very neat clean."