Get matched with top basement leak repair pros in Fort Thomas, KY

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"Hogeland Construction was the best company that we worked with during the entire build. We began the build right when Covid hit. There were delays upon delays that were out of our locus of control due to Covid restrictions. These delays included in permiting, inspections, availability of materials etc. Covid turn everything upside down. However, Bryan Hogeland was able to adapt to the obstacles and never compromised on the quality of his work. We were impressed by his ability to pivot at a moment's notice to the unpredicted challenges the arose. Bryan's greatest characteristic is his thorough communication. He would even call at night in the middle of a torrential rain storm to make sure that there were no leaks. We can say that I really believed that he was as invested in this project as we were. It was a true partnership."

"Buck was awesome. He communicated well & got done sooner than expected. The floors look great & would highly recommend."

"Stealth Foundation was exceptional! They were highly professional, responsive to all my questions, and performed outstanding work on my project. What impressed me most was their engineering expertise and attention to detail. They left the work site immaculate after completing the job. The entire crew was great. I confidently recommend Stealth Foundation to anyone needing structural services. They truly exceeded my expectations."

"I was quoted a price of $95 for cleaning 2 rooms - service was to include pre-treating, and cleaning under the couch/loveseat, etc. I was not home when the young child showed up to clean the carpet. Apparently he attempted to quickly run the steam cleaner without moving anyting (and without pre-treating). My wife asked about cleaning under the couch etc. She was informed that was the "next package up". The tech reluctantly agreed to move the couch & loveseat to clean under them. My wife asked about the stains that didn't come up in the high traffic areas. Once again, the tech claimed that pre-treating was included in the "next package up". When pressed, he agreed to only charge us $20 to get that area clean (instead of the normal $30). When he left, the carpet looked "OK" according to my wife. Final charge $124 - quoted price $95. I called the office and inquired generically what was included in the advertised package. I was told it included pre-treating and cleaning under the couch & loveseat. I then revealed that in fact I was inquiring about the job just completed, and the upcharges. KELLY - the phone answering person then switched her position and said we had to *ask* to get the furniture moved - no mention of any next level up package. After calling the tech she stated that he actually applied some special "enzyme", and that was $30. I never asked for any "enzyme" - I asked for the pre-treatment that ****I PAID FOR****. KELLY refused to make this right, and instead acted as if she could have cared less. Do yourself a favor - AVOID THIS BUSINESS AT ALL COSTS - they are *CROOKS* and *LIARS*. I have filed a claim with the BBB."

"I am very happy with LTB construction. I needed my windows replaced this year. After some research I decided to go with LTB. Their windows are the best quality for a very reasonable price. The crew was very courteous, accommodated me around my working schedule. Thank you so much Yuri."

"They came on time and did a wonderful job"

"We had a terrible customer experience. It took a full year and four--yes FOUR--tries to get it right. The first try was a defective door improperly installed. Then, over a period of another 9 months, two other doors were defectively manufactured. Twice they told us the door would be ready in three months. Twice it was not. Both of those times (keeping in mind that these were the second and third tries), we were told THE DAY THE INSTALLATION WAS SCHEDULED that it would be another three months. Finally, the FOURTH DOOR, installed ONE YEAR after we purchased and paid for it was installed. And they offered no compensation. In fact, Jordan Deeb denied compensation for the breach of the purchase agreement."

"We hired Distinctive Designs to replace our deck and build a new covered patio and space for a hot tub. It turned out even better than expected and we LOVE how it turned out. They did a high quality job, were flexible working through different decisions and Trudy was knowledgeable and easy to work with. "

"We had Remark Construction finish our basement recently, and honestly, the whole experience was fantastic. From day one, they were super professional, easy to talk to, and really respectful of our home and time. At the start of the project, we worked directly with Chris, the owner, and he was great—quick to respond, gave us a fair price, and explained everything clearly. He laid out the process in a way that made sense and didn’t drag things out. We always knew what to expect, and he gave us a few pricing options so my husband and I could make the best decision for us. When it came time to sign the contract, Chris and Jesse sat down with us and walked through every detail. They were so easy to work with and made sure we were all aligned before moving forward. The selection process was super smooth—the whole team helped guide us through it, and they made it easy for us to make choices without feeling overwhelmed. Once things got rolling, the project moved fast. Our site manager, Brandon, was amazing. He gave us true white glove service—always professional, incredibly detail-oriented, and consistently went above and beyond. He kept us updated daily and weekly, made sure we understood what was happening, and double-checked every decision before moving forward. He was also incredibly respectful of our home. Even though it was a construction zone, we were genuinely amazed at how clean and well-kept everything was every single day. It made a huge difference and showed how much care he put into the project. Before wrapping up, he made sure every last detail was perfect before asking for our final review, and handled anything we asked for. We’re beyond happy with how everything turned out. Remark Construction made the whole process smooth and stress-free. Highly recommend!"