Ohio Basement Authority

Basement Waterproofing, Foundation Repair, Wells and Pumps,

About us

Established in 2009, Ohio Basement Authority stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of Ohio, we bring our local expertise closer to you. OBA proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At OBA we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

15 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Sump Pumps, Wet Basement Repair, Crawl Space Insulation, Crawl Space Drainage, Foundation Settlement, Water in Basement, Uneven Floors, Basement Finishing

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.521 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
4.1
professionalism
4.4
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 1-21 of 21 reviews

Max A.
10/2024
5.0
basement waterproofing
  + -1 more
Stephen from Ohio Basement Authority was able to come at emergency notice and fix a problem with my sump pump that was causing it to spill water into my basement during a storm. Even if he hadn’t been able to come so quickly he had already put out a notification to other basement waterproofing companies in our area that there was an emergency and that I needed help quickly, putting my needs over that of any monetary motivation.
Description of Work: My sump pump needed readjusting in the hole it sits in and then needed a pipe repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
09/2024
5.0
foundation repair
  + -1 more
Shawn and his crew (Elijah and Simon) were amazing!! Extremely professional and personable. Really a great experience for something that is very stressful for a home owner. Couldn't be happier with the job. Highly recommend them!
Description of Work: Stabilized the foundation with push piers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy Cordova
06/2024
5.0
Google Review
I have used OBA twice to solve my basement issues. Once for waterproofing and once for structural stabilization. This last time, Iran, Chris, and Zach came by to install I-beams to my basement wall. They resolved issues that prevented proper installation and the final result was great! I would use that team again for any future work! The team was great to work with and responsive to client concerns.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hello Tracy! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Ohio Basement Authority

Nick Hines
06/2024
5.0
Google Review
Really happy with the job that Seth Smalley and Tyler D did for me. They were able to lift my concrete back to the original level. I would recommend these guys and this company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hi Nick! We're glad our team was able to show you a great experience. -Ohio Basement Authority

James Woolsey
06/2024
5.0
Google Review
Jon R. did a free inspection and provided exceptional customer care. I didn’t need the waterproofing but he made helpful suggestions to resolve my problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hi James! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Ohio Basement Authority

Cindy Boer
06/2024
5.0
Google Review
Amazing work by Drake Flood, Keevan Booker and Jerrell Gordon! Also asked to be waitlisted and office was great in reaching out! Crew was courteous, organized and communicated well. Thank you!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hi Cindy! We're glad our team was able to show you a great experience. -Ohio Basement Authority

Barbara Parkes
06/2024
5.0
Google Review
Matthew Workman, Certified Field Inspector, arrived promptly at scheduled time at the house. He was professional, polite, knowledgeable, and thoroughly reviewed my basement/retaining wall. He provided a lot of education as we toured the house, took his time, and provided helpful information along the way.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hi Barbara! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Ohio Basement Authority

Lois K.
11/2023
5.0
basement waterproofing
  + -1 more
David, Damarion and Zack did the specified work in the crawl space quickly and efficiently. They removed the old, falling apart insulation. They insulated the walls and encapsulated the dirt floor to prevent moisture ingress. Zack went above and beyond by removing one small and one large 6 foot black snake so the work could be completed.
Description of Work: Crawl space encapsulation. Removed old insulation, installed new insulation on walls and installed moisture barrier on the dirt floor. Also installed a dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristine B.
08/2023
1.0
basement waterproofing
  + -1 more
So far too many issues for 18800.00 And all they care about is make sure to leave us a review. Sloppy. Plumber sent. Now 2 year old washer leaking from bottom after they moved it. Didn't tell me all this BEFORE.
Description of Work: Gutter extended French drains and white tarp on walls and crawl space. Sump.pump dehumidifier. 19000.00

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$18,800

Amy G.
05/2023
5.0
foundation repair
  + -1 more
Jonathan Reno was fantastic. He was flexible with my appointment and came out on a Saturday for the estimate. This was not offered by another company. So I was already grateful and impressed. Jonathan was on time, got right to work, and answered all of my questions. He did a thorough inspection, discussed my options, and did not rush or make me feel pressured. I have decided to hold on the project for now, but will certainly call Jonathan when I am ready. And I would highly recommend his services to anyone in need.
Description of Work: I had questions about wall cracks and if the foundation was structurally sound.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jordan W.
12/2022
1.0
foundation repair
  + -1 more
I was a repeat customer- not anymore. I hired Basement Authority to fix sagging floors in my house. They quoted me $7400. They came out and placed the beams which made some parts of the floor worse and not even touching the area that needed correcting. The crew was getting ready to leave and my worker said that looks worse. The worker agreed. They tried something else with no luck. The workers ended up leaving with nothing being fixed. I never received a call or any communication with a plan to fix it. I guess they thought I was just another ignorant homeowner that they could take advantage of. I called multiple times and finally got another guy to come look at it. He said the original problem was missed and quoted me another $4400 to fix the problem! Buyers beware.
Description of Work: Fix sagging floors

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,400

Response from Ohio Basement Authority
Thank you for bringing this to our attention. We will have someone get in touch with you to resolve this issue. -Ohio Basement Authority

John G.
11/2022
5.0
foundation repair
  + -1 more
We returned from vacation and found a large separation next to our sliding door (between the door and the brick). I had four companies come out to evaluate and the evaluations ranged from “it’s seasonal I would wait and see after the ground gets rehydrates” to it is something that needs taken care of today”. We chose Ohio Basement Authority because their approach was based on actual information and a bit of science. I must say they were not the least expensive of the options, in fact they were the highest. However I wanted to fix the problem and not have to worry. We were informed the wall had dropped about an inch across the 25ft length. Without going into great detail, placing piers to stabilize the wall was recommended and we agreed with the solution. The team (Bradley R. and Jacob P.) that came to do the work were knowledgeable and professional. They introduced themselves and asked if there was a problem starting early. Then they began work as soon as they could, they had to go get a smaller backhoe to fit through our gate. They kept us informed throughout the process and were respectful of the space. This is a very invasive process digging down to the bottom of the foundation. The pile of dirt was amazing as well as the trench it was extricated from, but again they attempted to keep the mess minimal (which is not possible). After completion of the pier placement they filled in the trench and leveled the massive dirt pile the best they could, we will have to wait for some settling to get a final leveling. I would definitely recommend Ohio Basement Authority from the sales team to the installers they are geat.
Description of Work: Stabilize foundation

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
08/2022
5.0
basement waterproofing
  + -1 more
The beeper on the sunk pump keep beeping. Contacted the office and they sent someone out to check on it. It turned out to be something that was minor. Hiwever, Iranh, Chrism, and Bradys handled this the same as a major issues. They made sure everything was working as should be and they even contacted the office about another matter. So glad they came. Thanks for your help.
Description of Work: Inspection after installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry W.
06/2022
5.0
basement waterproofing
  + -1 more
Cooperated with me and explained what they were doing and answered my questions
Description of Work: Return to reseal leaks

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Scott J.
02/2022
5.0
basement waterproofing
  + -1 more
The work completed was excellent. Iran, Allen, and Drake were a great crew. Could not ask for better. They cleaned everything up as if nothing had happened.
Description of Work: Basement cracked wall fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Ohio Basement Authority
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Ohio Basement Authority

Lois A.
12/2021
5.0
basement waterproofing
  + -1 more
All went well. I was truly concerned about the water seeping into the basement every time it rained. The OBA team consulted with me and assured me they could complete the work needed that would stop the leaks. They explained very clearly what needed to be done, and the time frame. I am very pleased, and it looks amazing!
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ohio Basement Authority
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority

Matt G.
08/2021
5.0
basement waterproofing, wells, drain pipe
  + 1 more
We had an extremely positive experience with Ohio Basement Authority. We had an excellent experience with Tyler who we purchased the services from and an excellent experience from both of the installers themselves - Stephen and Ivan. They went above and beyond throughout (too many examples to list) and were professional, friendly and courteous with a strong work ethic and principles. A few unexpected problems arose during the installation and they took ownership and made it right. I could not have been more impressed. Lastly, after all of the work was done, Tyler swung by to check how things went and even offered to help put things back in the basement. Excellent experience and cannot recommend Ohio Basement Authority enough.
Description of Work: Basement crack repair, installation of new sump pump and dehumidifier and drain pipe installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Ohio Basement Authority
Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Ohio Basement Authority

Karen D.
07/2021
5.0
foundation repair
  + -1 more
From the initial visit with Matt F., to the installation crew of Casey J., Bret B., Allen-Michael T., everything was as smooth as clockwork. We would definitely recommend this company and this crew.
Description of Work: Bracing on basement walls and Intellijacks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Basement Authority
Thank you so much for this review! We're glad our team was able to show you a stellar experience and we appreciate your recommendation. - Ohio Basement Authority

Monika H.
06/2021
5.0
basement waterproofing
  + -1 more
Charles, Cassey, and Stephen were very professional and did an excellent job on our basement. They were very nice, hard workers, and finished up very timely. Highly recommend this crew and this company!
Description of Work: Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Basement Authority
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Ohio Basement Authority

Timothy T.
06/2021
4.0
basement waterproofing, wells
  + 0 more
It went fairly well. They did have to come back out and relocate the exit pipe. It was moved in quick time and customer service with crew leader was exceptionally.
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Response from Ohio Basement Authority
We appreciate you taking the time to rate your experience. We are sorry for any lack of communication with sales and are truly sorry for the issues that occurred. With this feedback, we can inform and educate our team/s moving forward. - Ohio Basement Authority

Theresa E.
06/2021
5.0
foundation repair
  + -1 more
Will and his associates did a wonderful job. They were very efficient and left no mess. The work was finished quickly and we have had no leak since completion.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ohio Basement Authority
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Ohio Basement Authority


    Service hours

    Sunday:
    10:00 AM - 11:00 PM
    Monday:
    8:00 AM - 11:00 PM
    Tuesday:
    8:00 AM - 11:00 PM
    Wednesday:
    8:00 AM - 11:00 PM
    Thursday:
    8:00 AM - 11:00 PM
    Friday:
    8:00 AM - 11:00 PM
    Saturday:
    8:00 AM - 11:00 PM

    Licensing

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Foundation Repair,
    Wells and Pumps,
    Drain Pipe Installation,
    Basement Remodeling,
    Structural Engineering

    FAQ

    Ohio Basement Authority is currently rated 4.5 overall out of 5.

    Sunday: 10:00 AM - 11:00 PM

    Monday: 8:00 AM - 11:00 PM

    Tuesday: 8:00 AM - 11:00 PM

    Wednesday: 8:00 AM - 11:00 PM

    Thursday: 8:00 AM - 11:00 PM

    Friday: 8:00 AM - 11:00 PM

    Saturday: 8:00 AM - 11:00 PM

    Ohio Basement Authority accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Ohio Basement Authority offers free project estimates.
    Yes, Ohio Basement Authority offers eco-friendly accreditations.
    No, Ohio Basement Authority does not offer a senior discount.
    No, Ohio Basement Authority does not offer emergency services.
    Yes, Ohio Basement Authority offers warranties.
    Ohio Basement Authority offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Sump Pumps, Wet Basement Repair, Crawl Space Insulation, Crawl Space Drainage, Foundation Settlement, Water in Basement, Uneven Floors, Basement Finishing
    WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

    Service hours

    Sunday:
    10:00 AM - 11:00 PM
    Monday:
    8:00 AM - 11:00 PM
    Tuesday:
    8:00 AM - 11:00 PM
    Wednesday:
    8:00 AM - 11:00 PM
    Thursday:
    8:00 AM - 11:00 PM
    Friday:
    8:00 AM - 11:00 PM
    Saturday:
    8:00 AM - 11:00 PM