Get matched with top glass and mirror pros in New Market, IN

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"Great service!"

"CoolVu is exceptionally responsive and helpful. They made a site visit and brought along samples of available window films. We discussed what was needed, and where. I placed an order for film to cover four window areas, and installation happened a few days later. The crew was respectful and fast, and now we're blocking UV rays and keeping things cool!"

"This company went out of the way to pick my car up. I just bought a 2023 Corvette. They handled everything with kid gloves and was very professional and accommodated my schedule."

"Great, Ed did a fantastic job working wit us to match the right frames with the matte board. We was working with watercolors from the 1800, and treated them with great care."

"They did a great job and I would hire them again. I would recommend them as well."

"Brian was knowledgeable, professional a courteous."

"Just finished our second project with Updike Bathroom Remodeling- 2 quartz double sink bathroom countertops & custom 6" backsplashes as well as some miscellaneous caulking. They are absolutely Beautiful!! Alex and Arturo did an amazing installation job!! Great workmanship, professionalism, friendly and answered all our questions, & kept us informed on their arrival time. Dan (owner), Jeremy (in sales), and Sheri ( office manager & schedular) all were very helpful, offered great suggestions, were attentive to detail, & provided great customer service!! Highly recommend Updike Bathroom Remodeling! As a matter of fact we have already contracted a 3rd project with them to have a tiled shower installed in our hall bathroom as well as replacing the tiled floor. Great company!"

"I contacted Joe with Mr Window at the beginning of June 2022 to inquire about a specific brand “Okna” windows after contacting (Okna) and was told he was the guy for Indianapolis. I sent an email with dimensions and he sent me a quote, within a couple days. Once we got details ironed out, he sent Dave, to double check my measurements and to pick up a check to get the job started. This was a pain free and pleasant experience and I was very happy with the overall process. I was told 10-12 weeks for install. Well, it only took 8 weeks. I am very pleased with my chose of windows and the craftsmanship of the Okna 800 DX windows. This part, initial contact and the windows themselves, I give 5 stars! The install was yesterday 8-3-2022 and went pretty good. But there were some things I think could have been done better. 1) it was hot, the guys got dirt and sweat all over the windows and frames. 2) sticker residue was left all over the glass 3) during the process of removing my old windows, my trim and sills were gouge in spots (it is only drywall on the sides) I had to patch these areas. My trim had the caulked areas broke loose and was left this way. 4) this part I was told by Dave that he would come back and repair but no way was I gonna wait for the to happen. But the installer, broke my toilet paper roll holder from the wall and a small shelve on the opposite wall. Instead of telling me, he left it for me to find. If I was told, I don’t think it’d been a big deal but the way it was push back to try to hide it, till the holder was used and just hit the floor, didn’t sit right with me. 5) I think my 3 yr old nephew could have done a better job caulking the outside. Even the inside was smeared and being silicone caulk, makes it a pain, to paint. Which after caulking my trim pieces, I had to do. I actually question the outside holding up, I’m not an expert but may be why the “labor warranty” is only a year, unless, you leave a review. So here is my review to get that second year. This part, I won’t hold against Mr Window as I don’t know if they was ordered wrong or if Okna, assembled them wrong. But, I was supposed to have brushed satin hardware and received white. I was told they was on order and they’d come back to swap out, when the hardware arrives. But even this, I think I should have been made aware of before I pointed it out… Maybe I expect to much but for what we pay for replacement window (close to $1100 a piece) I guess I expected to be left with a clean window, frame and my house in the same condition as before they arrived. I spent 4-5 hrs between yesterday and today fixing the dirty windows, broken toilet paper holder, shelf and recaulking trim. Maybe more but I repainted the trim as I was going and hard to separate out. Now don’t get me wrong, Dave was great and I truly believe if he had been here for the whole install, a lot of this wouldn’t have happened. But he was sent out to do measuring for future jobs, returning to trim the inside. I’m not sure he went around and checked the outside but I’m hoping he does, when he returns to change out hardware. Just to reassure me that the trim and caulk job is up to snuff…"

"I called Dr Shower Door & Mirror LLC back in Feb. of 2020. They came to inspect, level, and measure the area to give me an estimate. As the experts that they are (or so I thought) they should have guided me to have my door opening on the left side since the slope where the water goes to the drain goes down from left to right. Ever since they installed the door I am left with leakage every single time we take a shower. I called them right after they installed it but they told me that it was the fault of the guys that did my bathroom that left that slope that way, however they came to inspect, level and measure to give me an estimate, they were aware of that slope and could have and should have made the recomendation of the best placement of the door to avoid the permanet leakage every time we take a shower. If they would have placed the opening door on the left it would avoid the leakage since the water would run down the the side of the door that is put in place and sealed permanently avoiding a leakage. I'm no expert and this was my very first time remodeling my bathroom and adding a glass door but now I am completely aware of how important the placement of the opening door is. I just wish I would have know that before. Even after that terrible experience I still hadn't taken the time to write a review but today being 1/19/22 after speaking with the secretary I found a terrible customer service provided. On 1/7/22 I requested a vinyl seal for the side of the door to which she said would be no charge for and that she would mail it out for me. Well I was waiting for it and in the mean time dealing with leakage just to find out today that she never sent it and was charging me $10 for shipping today after she had said would be free before. That is when I decided to write a review and make everyone aware of how not so expert they are and their secretary's terrible customer service skills. I would not ever use them nor would I recommend them to anyone because of the two reasons above."