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"Great"

"I hired Efficient Systems to deal with my water heater in the house I rent out near Garfield Park. The pilot light kept winking out when the burner would quit at the end of a heating cycle. I had pulled my hair out and spent most of three days trying to diagnose and repair the thing myself. They told me it was probably the massive amount of lime in the tank getting too hot and exuding more heat than the pilot light thermocouple could take. That made sense, and it was not worth trying to salvage that water heater, so I had them install a new one. They did it for a flat ~$1350 or so. They installed the water heater, but the two servicemen who came out had a bit of a disagreement about, I'm not sure, timing among other things. They reattached the old overflow pipe, which is too short for code. Also, in attaching the flue they managed to work some mortar patches out of the basement wall, which they left on the floor. The tenant complained to me about the mortar, and I asked them to deal with that and attach a longer overflow pipe, which they did. I have attached the photos that Efficient Systems gave me after the initial install, the photos from the tenant, and the photos after the second visit when they address the flue and overflow pipe problems. I also asked them to replace the old shutoff valve for the house that is aged to the point where it leaks for a while after being used, and while they were at it, to remove the old bypass valve to a departed water softener that some previous owner used to have. I wanted them to install a new shutoff valve with some threaded pipe so that someone in the future could install a new water softener with less trouble than if it was all sweat fitted. Well, they didn't come prepared to do it when they replaced the water heater. I went on a trip to the East Coast for a week, came back, responded to their email quote with specific instructions and a diagram of what I wanted, and got back this little lecture about needing to set up an appointment to come into the office and meet with so and so and then have someone come out and look at things to see how to set up a new bypass valve, which is definitely not what I asked. It was like they had no record of who I was or anything about what I'd already said I wanted. Rather a pain when they'd had two guys working on the water heater, which is literally 12 inches away from the shutoff and bypass, two weeks prior. It's pretty clearly not going to be worth the bother to have them do it at this point; I'll either do it myself or call a regular plumber, probably the former. In all, it seems like the water heater was right in their wheelhouse; simple plumbing modifications, not so much."

"I used Warweg for the first time last year as my long-time irrigation guy retired. They were ok, not great but acceptable (3.5 out of 5). However, this year, they have apparently either gained more customers, lost several employees, or combination of both. I waited weeks for service on heads that needed fixed, while my lawn slowly died in the heat this year. When they finally showed up, they left my yard looking like a mole had done the work. I don't see a way to add photos here but, be assured, they left a mess that an amateur would be ashamed of. Trying to contact Warweg for any reason is frustrating as the office staff seems to have very little knowledge of why everything takes so long and they seem to be in a constant state of disarray. I'm going to find another irrigation service for next year. I would do so immediately but I paid up front for the entire year. I would strongly encourage any reader to keep looking for an irrigation service other than Warweg."

"They did a nice job. They pulled weeds, raked the mulch and removed leaves and debris."

"I had been a customer of Custom Touch for 25 years. It was a great company, prior to about 2012. Several years ago, a technician from CTI winterized the system, but the schedule was delayed until November - temperatures were in the low thirties when the technician came to do the Winterization. The following Spring we discovered that an issue had been caused due to attempting to switch off the system when there had been a freeze that morning. The technician must have known that he had caused this issue, but said nothing. CTI's response was 'that employee is no longer with us'. This year, I was told that I needed a $450 repair, as the system could not be switched on again due to failure of the 'pipes and attachments'. I called CTI as there were several instances of miscommunication and appointment mis-alignments. I expressed my dissatisfaction at how the appointment chain and quote for repair was handled, and was told 'that employee is no longer with us. I was a little suspicious about the repair, and got another company to come have a look. Imagine my surprise when I was told that there was nothing wrong, no repairs were needed. The system was switched on without issue."

"Had a couple of meetings to discuss process, pricing and design. Project was installed in one day. Final training on how to program the system to be arranged."

"I have been Lawn Pride’s customer for many years servicing my lawn, ornament trees, and shrubs. I have been very happy with their services over the years. My lawn looks healthy so do my ornamental trees and shrubs. They stand by their products and services, as I had lawn issues this year, and they remedy them promptly, free of charge."

"Eric did a fine job."

"Leveridge Inc. is prompt and does a great job. Jeff Leveridge understands immediately what is required and is knowledgeable about the aesthetics of landscaping. The crew was diligent and hard-working. We supplied them with cold drinks as the weather was very hot."