Get matched with top drapery cleaners in Fortville, IN

"Used this service yesterday for carpet cleaning for 1 floor of stairs and a master closet. Was quoted $135 over phone before booking (as this is their minimum). Owner Jim advised since they are located 45 minutes away they could not provide in person quote would come out & complete service. Day of service, the technician was a no call no show. I called owner who sent out another technician several hours later to complete. Technicians were nice and friendly however upon arrival stated $250 and added $25 service charge. I watched them complete task which was done in under 30 minutes and did not add any extra scrub services which could justify the extra charge. They sprayed the carpet then used steamer to clean. I called the owner next day to talk about unexpected service/charge and he would not issue any refund and stated he stood behind technicians. Advised $25 service charge is for price of equipment/chemicals, which makes no sense to me. Would not recommend, seems like a scam."

"They did excellent!!!"

"Excellent service, I recommend them and would always hire them again."

"They stained my oriental rug and claimed it was abrash. Their cleaning process also stretched and added lots of wear to my antique rug. My oriental rug had handprints and stains after it was picked up. They acted like they were doing me a favor re cleaning it and delivering it to me. After inspection of the rug washed the second time, stains were present and the delivery guys couldn’t explain what it was. They said the owner would come out which he never did. Now I have rugs that are ruined. I think this company is unethical. It is hard to imagine they have so many positive reviews based on the way this case was handled."

"He's beyond excellent, fair in price and he does an excellent job. I will never use other companies but them."

"Tim came and did a fantastic job. The highly trafficked areas were once again clean! He was professional and got right to work. Will definitely use them again and recommend to others."

"All was good."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"