
INDY DECOR LLC
About us
Founded in 1982, Indy Decor is family owned and operated with a total commitment to our customers. We deliver quality, full-service, personalized window treatments in the comfort of your own home in Indianapolis, IN and the surrounding areas. Call us today for a free in-home consultation to find out how we can bring your space to life.
Business highlights
Services we offer
CUSTOM WINDOW TREATMENTS including all Hunter Douglas products as well as alternative brands. We install and service all the products we sell. As long as you own the product we will be there to take care of it. We measure, install and take full responsibility!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 0% | ||
| 1% | ||
| 0% | ||
| 0% |
"Thanks Terri! I'm glad the arch turned out so well."
"During the selection process, we looked at several options in the "daytime light" and the "nighttime light". She chose Biscuit, even though it was a little darker than the shades in her bedroom, because it held it's tone better when the light came through it and looked good with her draperies. At the time of install, she was totally pleased. I adjusted the shades to the 1/16th of an inch under her watchful eye. She checked them from every angle and thought they looked great. Last Thursday she sent me a message with concerns about the "nighttime" color. I called her immediately and scheduled to meet with her on Monday to find a solution. Then, she posted a negative report on Angie's List and indicated that she would not work with me in the future. The shades turned out great and were exactly as ordered. The problem with color is not her fault nor is it my fault. It is just one of those things that has to be resolved and it is my job to figure it out even if it means I may need to "eat" the job to make her happy. I have advised her that I will issue 100% credit on the shades as soon as she has had a chance to order replacements that match the bedroom. I have sent her a list of competitors who specialize in the brand that is in the bedroom. This is the first time in 37 years that I have referred a customer to the competition to fix a problem that I could probably do better and more economically than anyone else. But she is entitled to work with someone that she has confidence in. I hope it works out!"
"Thanks for the kind words! One of the great "fringe benefits" of this business is getting to know families like yours as they grow. I appreciate being able to work with you over the years!"
"Thanks for the review. I enjoyed working with you two, particularly working with the coordination of the remote control shades!"
"Thanks for the comments! It was nice working with you and particularly fun teaching you how the remote control works!"
"I'm glad you are sleeping better!! Thanks for the review!"
"Thanks for the kind words! One of the side benefits of this business is getting to know someone who, in some cases, shares a lot of common interests. This was certainly the case with you. I hope you enjoy operating all those remote control shades from the comfort of your couch!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.