
Serving Pendleton, IN and surrounding areas
In business since 1985
Free estimates
Emergency services offered
"Rob arrived as scheduled, on Friday. He began with the upholstered furniture, determining that it mainly required "parts" cleaning--three BIG round arms, mainly, but cleaned other parts, too.
The first arm, on the chaise, quickly came so clean it looked like new; I couldn't believe it! One sofa arm was good, but I was outside when he did the other. Before I came in, he had also cleaned the carpet, so I stayed out of the living room for a day and a half, just to be sure it was dry. When I went into the living room, I expected everything to look like new, just like that first arm. But the second arm of the couch looked like it hadn't been cleaned at all, still disturbingly dirty.
The office called Monday morning to see how the job had gone and I reported the dirty arm, not certain that Rob had cleaned it. She talked to Rob and called me back, saying she'd like to have him work on that couch's arm. He was at my house again about an hour later! He did both couch arms--and they now look great!
Friday, when he was first here, was an overcast day; the sunlight in the room on his second visit made the dirt far more visible than the artificial light that he had to use on Friday. And who knows, it's possible the drying process brought more dirt to the surface. Whatever, I'm now a happy camper. Two very old, almost-white upholstered pieces are no longer an embarrassment and will serve for a few more years.
The carpet is clean but there's still a shadow of a couple of the urine stains.--just as they warned and just as I expected, as they WERE very old and had survived previous removal efforts. But a few seem to be gone and the remaining shadows are no longer an embarrassment, either, as they're barely visible.
All in all, I'm pleased both with the service and with the unbelievably prompt follow-up."


























