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Smith Mathis Inc
Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Recovery Service - Water Removal,
About us
For over 44 years, Smith Mathis Inc is a locally owned and operated business, dedicated to being a leader in the carpet industry within Central Indiana. In 1973, Buddy Smith opened the company because he saw a need for a good quality, honest carpet company in the Indianapolis area. He enjoyed working with his hands and the satisfaction of a job well done. Today, our dedication and commitment to a job well done lives on. Our biggest differentiator is the extensive carpet cleaning experience we have within our technicians. Many of our techs have 10, 15, and even 30+ years experience! You will find that our techs tend to be much more experienced than other local carpet cleaners in the area. It is our goal to build a relationship with our clients that will last a lifetime. Whether you have a difficult stain, pet damaged, or heavily soiled carpet, you can feel confident that we will exceed your expectations when fixing your carpet. We have not lost sight of what Is most important---your needs as our customer. We would love the opportunity to partner with you and all of your carpet cleaning and repair needs.
Business highlights
Emergency services offered
52 years of experience
Services we offer
& draperies, Cleaning - carpet, air duct, grout, oriental rug, re-stretching, stain removal, tile, upholstery, water & smoke damage
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9974 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 974 reviews
Diana R.
Jul 2023
Tim came and did a fantastic job. The highly trafficked areas were once again clean! He was professional and got right to work. Will definitely use them again and recommend to others.
Mary F.
Jun 2020
perfect. Tim went above and beyond
Missy W.
Jun 2020
Excellent. The service team member was on time, professional and got right to work. We have two rooms of carpet cleaned about 600 square feet. It came out great, even the heavy traffic areas. We had not had it cleaned in several years. We also had all of the ceramic tile and grout flooring cleaned, about 400 square feet. This include an entryway, half bathroom, hallway and kitchen area. We had never had this cleaned before and it looks amazing. The grout color is gray and not black! Definitely would recommend and will be using again.
Marcia K.
Feb 2020
Everything went as planned. The technician arrived on time and worked quickly and efficiently. I was impressed with his professionalism.
Response from Smith Mathis Inc
"Thank you for letting us know. Tim does a nice job, we will pass on your comments. Jeff Hendricks"
Amit R.
Jan 2020
Excellent!
Response from Smith Mathis Inc
"Thanks for letting us know, we appreciate your comments. Jeff"
Kathy E.
Jun 2018
This company is excellent. A friendly, helpful person answers the phone, works with you to schedule the time. I have always asked for Dave as he is always on time, does a superb job and I have been asking for him ever since he cleaned our home at a previous address. I would not hesitate to use this company; every job has been smooth and flawless. Very, very good work.
Response from Smith Mathis Inc
"Thank you for your excellent review! We are very glad you are happy with our services. Dave gets a lot of requests. We appreciate your time in giving us a review. See ya next time!"
RON E.
May 2018
Used several times, always responsive and reasonable.
Response from Smith Mathis Inc
"Thank you for your repeat business. We appreciate your review!"
James S.
May 2018
They were fantastic. They responded to my initial inquiry lightning fast. Great communication prior to services rendered. The technician, Brian, did an outstanding job. They have an app that kept me updated from beginning to end. As a business owner myself, It's obvious that they are a very professional organization, not just a dude with a cleaning machine.
Response from Smith Mathis Inc
"Thanks for saying we were "fantastic"! We look forward to your next cleaning."
JULIE B.
May 2018
Excellent job. We have used them numerous times and always been pleased.
Response from Smith Mathis Inc
"Thank you for continuing to chose us as your carpet cleaner! We are glad you are pleased with our services."
Susan T.
Mar 2018
I have worked with them for 20+ years - the best!
NANCY B.
Feb 2018
Fine, they are doing an excellent job every time they do service, prompt and they put everything as the way it is.
Response from Smith Mathis Inc
"Thank you [Member Name Removed] for your nice review! "Excellent job every time" is a great compliment. We look forward to cleaning for you again."
Lois K.
Dec 2017
Excellent! I have used them many times...always do an excellent job!!
Response from Smith Mathis Inc
"Really appreciate the feedback, Dave's experience level definitely raises the bar! We are glad you were to have him."
MARY B.
Dec 2017
Excellently. The technician was prompt, courteous and professional. He answered all my questions in a kind and respectful way. When I asked if he could get some chocolate stains out of my front car seat, he cheerfully added that for no additional fee. Everything looks better and everything was done in about 75 minutes.
Response from Smith Mathis Inc
"Thanks for taking the time to let us know. We try to take some extra time helping our "pet parents". Look forward to seeing you next time!"
Renee M.
Nov 2017
So thankful to find Smith Mathis! Tim Jones is an A++ service provider! He cleaned 3 rooms of carpet and made them look fantastic. Cleaned a chair and ottoman that now look brand new. Gave careful attention to stretch an area of carpet that will now give it extended life. Definitely will use Smith Mathis again and will encourage others to do so as well.
Response from Smith Mathis Inc
"Tim's a real pro, very detail oriented. He will be glad to know he met your expectations. Thx for letting us know."
RON E.
Nov 2017
Have hired in the past. Prompt, professional, quality job. Couldn't ask for more
Response from Smith Mathis Inc
"I appreciate your comments. We're glad to have you as a repeat customer, we continue to strive for improvement. Dave is an example consistently excellent work."
LARRY F.
Nov 2017
This company does SUPERIOR work. Used them approximately 6 times. Make sure when booking the company to have Tim Smith do your cleaning. He treats your job as though it were his carpet that is being cleaned.
Response from Smith Mathis Inc
"Thank you so much for your kind words. "Superior" is a word we like to hear. Tim has a lot of requests. Thank you for taking the time to give us your great review. We appreciate your repeat business."
John W.
Nov 2017
Very well. Dave was very professional and did a great job.
Response from Smith Mathis Inc
"We appreciate your review and we are happy you are pleased with our work. Thanks for your rating!"
Brittany F.
Oct 2017
I hired Smith Mathis to clean the carpet in my employers showroom, and the results were great! Dave came out to complete the work, and did a fantastic job. He was very knowledgeable and professional. I would definitely recommend Smith Mathis to anyone looking to have carpet or upholstery cleaning done!
Response from Smith Mathis Inc
"Thank you for recommending us. We appreciate your business. Dave has been with us for a long time and he is one of our customer's favorites."
Ken W.
Oct 2017
Speedy and thorough. I’ve used Smith-Mathis for our carpet cleaning for over 10 years now.
Response from Smith Mathis Inc
"We really appreciate loyal customers like yourself and thanks for dropping us a line. Dave is very efficient, comes from years of experience! Jeff H"
Susie D.
Oct 2017
Very well-easy to schedule. Accommodating.
Response from Smith Mathis Inc
"Dave's a real professional! Thx for the review, we are glad you found it easy to set up your appointment. Jeff"
Eric G.
Oct 2017
Wonderful they did a great job as usual. Will use again next year.
Response from Smith Mathis Inc
"We really appreciate the review. It takes special skill to clean upholstery properly and Dave has a lot of experience. Glad we were able to continue meeting your standards. Jeff"
Elsa H.
Oct 2017
Outstanding, yes will use again. Very friendly, puntunal and nice.
Response from Smith Mathis Inc
"We love your enthusiasm! I'll be sure to pass your comments on to Thomas, he's really a hard worker. Jeff"
Lisa D.
Oct 2017
I have hired Smith-Mathis for the past 4 years , 2 different homes and will continue to hire them . Always on time , great service , very professional. They pay close attention to detail and prices are reasonable
Response from Smith Mathis Inc
"Thank you for the excellent review. We are so pleased you were completely satisfied with our service. We look forward to servicing you in the future. Lolita Highbaugh Smith-Mathis, Inc."
Steven M.
Sep 2017
Excellent job
Response from Smith Mathis Inc
"Thank you. We look forward to providing your future carpet cleaning needs. Lolita Highbaugh Smith-Mathis, Inc."
WENDY M.
Sep 2017
Very smooth and work was done on point! Very happy
Response from Smith Mathis Inc
"Thank you for the wonderful review! We are so pleased you are very happy with the work we performed. We look forward to serving you in the future. Lolita Highbaugh Office Manager"
Licensing
State Contractor License Requirements
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FAQ
Smith Mathis Inc is currently rated 4.9 overall out of 5.
Smith Mathis Inc accepts the following forms of payment: CreditCard
No, Smith Mathis Inc does not offer free project estimates.
No, Smith Mathis Inc does not offer eco-friendly accreditations.
No, Smith Mathis Inc does not offer a senior discount.
Yes, Smith Mathis Inc offers emergency services.
No, Smith Mathis Inc does not offer warranties.