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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"Good experience very satisfied with results V"

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"As a mom of two, I knew this remodel had to be smart with money and practical for everyday life. Tom was fantastic — he really listened to our concerns about budget and never tried to upsell us on things we didn’t need. Instead, he suggested durable, family-friendly options that were affordable but still looked great.It’s not just beautiful — it’s functional, budget-conscious, and makes our daily routine so much easier. For a busy family like ours, that’s the best investment we could have made."

"Installation went very well, but at the end I noticed the floor anchors are sticking out too much and the caps are not covering them. After I asked the installer if he can trim it, he said he doesn’t have hand saw and cannot use his power saw to do it. He told me I will have to buy my own saw and cut it myself. That defeats the purpose of hiring and paying for a professional to do their job!"

"We had such a wonderful experience working with ADP Constructions. From start to finish, they were friendly, professional, and truly attentive to our vision. They completely transformed our dark, dated, and tired primary bathroom into a bright, luxurious, modern space that feels like a dream come true. Throughout the process, they really listened to what I wanted and took the time to answer all of my questions, which made the entire project smooth and stress-free. The quality of their work exceeded our expectations, and we’re already considering them for future projects like our kitchen and another bathroom. We can’t recommend them highly enough!"

"This was the second time we hired DAL Builders. They rebuilt our porch previously and we were very pleased with the quality of work and final product. We took our time hiring DAL for this job because we wanted to find out if we could do better on price. Their initial estimate was a good bit higher than we expected. We decided that for the quality of work DAL does, their reliability, and the fact that we could trust them with our old 1908 house, they were right for the job. The lower bids we got had big gaps when we itemized them in Excel. DAL's estimate was the most complete and specific, and we were able to bring it down a bit too. We didn't bother to seek higher/comparable bids because DAL had the other things we cared about – quality, responsible contractor, etc. Tim Larkin is great to work with. Communication is important in a project like this, and Tim keeps on top of it. But communication also had to come from us. The project went smoothly for the most part. When there were problems, we found we were able to work through them. It was also important to communicate directly with Ron and Wes, who are excellent carpenters, and were open to our questions and ideas. Tim alerted us to problems found in the house (plumbing, office wall/ceiling) once the work began and proposed solutions that made sense. We were glad to get those problems addressed and to have Tim manage it. I found myself thoroughly appreciating having someone manage the project from beginning to end. We were inclined to select finishes (cabinets, counters, backsplash) through vendors we found on our own. Tim was open to working with them, but in the case of the cabinets & counters, the vendor was not friendly to general contractors (sells wholesale to the public), which was an additional stress on us, though Tim handled it just fine. Everything turned out okay in the end, partly because Tim's contacts with vendors enabled us to quickly find a countertop alternative when the vendor I selected couldn't deliver on schedule after promising otherwise. The kitchen (160 square feet) took about 2 months to complete, but would have gone faster without the countertop glitch. The cabinets were also more complicated to install than expected (vendor I selected was not helpful with this). Tim kept the work moving, bringing in/coordinating the plumbers, dry wallers, electrician, and HVAC outfit. The work on the kitchen involved demoing plaster walls/ceiling and framing, tearing out the floor, insulating walls/ceiling, moving gas line, removing and replacing a heating radiator (water), all new electrical, lighting, and plumbing in the kitchen, installing outside vent for range, new frames for 4 doorways and one large windows, framing a window that had been behind panel walls, installing new floor and cabinets, new appliances except refrigerator, backsplash. We did the painting. Of the $75,000, about $22,000 was for finishes (cabinets, countertops, floor, backsplash, radiator, gas range, dishwasher, microwave), including costs for DAL to manage all orders and installation; $9,500 was for the small office (80 square feet) next to the kitchen where, in addition to new walls, ceiling, insulation, and trim work, additional framing needed to be done to shore up the wall/ceiling; and $2000 was additional plumbing work in the basement to replace old galvanized steel pipes with copper. The kitchen finishes were about $7,500 higher than estimated for various reasons. The kitchen construction costs were about $41,500. Tim was attentive to budget issues and gave us some slack on pricing for additional work where he could, which we appreciated. We also had our own out-of-pocket costs for items we purchased directly, which I didn't track. Having now been through a gut kitchen rehab, which is disruptive and nerve wracking, I also appreciate that Tim was supportive and positive throughout the experience. We needed the moral support. We are happy with our new kitchen and office and we know we made the right decision when we hired DAL Builders."

"These guys worked their hardest in the worst heat to: dig out an obscene amount of gravel left over from a swingset area, lay a concrete pad, build a gazebo. The project was done as quickly as possible and the site was always kept clean. Michael and Greg always kept in communication with us and the final project is now my favorite thing about our house."

"J Sewer and Drain were brilliant and efficient and professional and on time and diligent and Milton the tech was fantastic. All was done perfectly and the price was as expected. Worth every penny."

"Discovered source of problem Problem resolved What I appreciated was to determine the problem he started at a simple assessment before starting big"