Get matched with top gate repair pros in Mascoutah, IL

"He did an excellent job, even did more than what we had discussed. Was surprised when I saw had concreted the whole porch. I was very pleased."

"I highly recommend Fence and Deck Depot for anyone looking to undertake a deck project. In 2022, I made the mistake of cutting corners by opting for a cheaper option with a big box retailer, and it ended up being a disaster with a failed deck by the city and a settlement that took nine months. Luckily, Fence & Deck Depot came to my rescue and provided top-notch service and materials. The Deck: The crew of two took one week to finish. One aspect that truly stood out was the level of craftsmanship displayed by the team. They paid meticulous attention to detail, ensuring every composite panel was perfectly straight. Even the parts of the deck that no one would typically see, like the lumber pillars underneath the deck, were painted to blend in. Before leaving the project, they hosed down the deck and removed any debris. The commitment to excellence and a high level of integrity sets them apart. Experience: From start to finish, the professionalism of the Fence & Deck Depot team was exceptional. They consistently maintained clear communication at every step of the process, ensuring a smooth and stress-free experience. What truly sets them apart is their willingness to go above and beyond. Initially, we had our deck installed by a big box retailer to save costs. Unfortunately, the deck failed multiple city inspections, requiring its complete removal. Fortunately, the Fence & Deck Depot team stepped in, offering guidance and answering our questions as we navigated a settlement with the original installer. What's remarkable is that they were incredibly responsive, addressing numerous emails and phone calls even though we had yet to officially become their clients by signing a contract or providing a down payment. Their support was entirely in good faith, and we greatly appreciate their dedication to helping us through our difficult situation."

"They did a wonderful job! Service was prompt and thorough. Exactly what we had hoped for! We will definitely use Hot Shotz again."

"I have had nothing but perfect experiences with Missouri Furnace and Air Conditioning. They installed my boiler heater furnace in 2006 and my air conditioning unit in 2009, and I have used them ever since for the maintenance and service on both. Their customer service personnel are so nice and they get your service call scheduled very promptly. If there is any sort of emergency they will arrange to get a technician to your house the same day if at all possible. The knowledge and expertise of the service technicians is top of the line, and the technicians are always willing to fully explain the work that they are doing in terms that I can understand. Missouri Furnace & Air Conditioning is a truly exceptional company and I would never trust the care of my heating and cooling systems to anyone else. I give them my highest recommendation!"

"The job was promised by the very attentive owner Doug Kropp in 1-2 weeks. He had a crew leader Paul who kept everyone on track and on time. Even though labor day holiday fell in the 2 week period, he had a worker here. All the work was custom and looks as if it was part of the existing now 19 year old home. I highly recommend this team of excellent professionals."

"fantastic - finished early"

"A couple weeks after signing the contract, we got a phone call from the company asking for an additional $658. Apparently they made a mistake. A couple days later, they dropped the new increase to $488. We canceled. As a retired salesman, I have made my share of errors, but NEVER would I expect the customer to be punished for them. I suspect now that they really didn’t want a little $5000 job in the first place. To their credit, they promptly and courteously refunded our deposit. That being said, a measure of trust was violated. When a company tries to increase their signed agreement, alarm bells should sound from the consumer. I think this is a fairly good company that has somehow lost its way. I’ve told this story to several business associates, and the unanimous consensus is that this represents a poor business practice, raising suspicions. Others could not believe that Trost would do this, especially since no offer was made to honor the agreement. And that people who know this company quickly defend their honesty. But considering our experience, we cannot recommend them."