Get matched with top sump pump installation pros in Gurnee, IL

"After the big spring rains, water began seeping into my basement at several locations. I could see tree roots encroaching on the sump pump and assumed that drain tile was clogged resulting in water pressure strong enough to seep through the joint between the foundation wall and the floor. Tim explained that tree roots should be killed off with copper sulfate and that seepage was likely the result of cracks in the foundation wall that are covered up by the drywall. He said a single leak can appear in multiple locations as it travels along the 2x4's anchored to the floor. We talked about how I could go about finding cracks. He showed me the machine he would use if I decided to have him clear out the drains and warned that the silt and debris may tear up my sump pump. His focus was on helping me understand what my options are, not selling me a service I may not need and for that I'm grateful. I will definitely call him back when the time comes."

"Luis came to my property on was on time he listened to my concern and helped me decide on a new sump pump and battery backup system. He did not try to upsell anything he gave me a good and fair price. He also guaranteed his work up to 3yrs."

"The technician came out after-hours to look at my sump-pump, which was stuck in the "on" position. He got it working properly, then we discussed pros and cons of keeping a 10-year-old pump. I opted to replace, and he was back the next day, on time. He put the new unit in and tested it. Something was not right with the backup pump. He brought a whole new setup the next day and completed the job. This company has seasoned technicians who have been with them for years."

"Collin did a great job of installing the whole house humidifier for my heat pump furnace. Very happy with both units."

"Had a heat pump installed. The installation went well. The installers were efficient, courteous and professional. Job well done."

"We used Perma Seal for several big projects—waterproofing our basement and replacing our concrete back yard and sidewalks. We had drain tiles, sump pumps and a dehumidifier installed, along with extensive concrete work outside. We dealt with a variety of crews and found everyone to be very communicative, professional, and knowledgeable. They did great work and kept us informed at every step of the process. When we had a questions, they were very responsive. All in all, we'd recommend and use them again."

"Outstanding service from start to finish. The technicians were phenomenal and took care of every detail, from removing our old unit to installing the new tankless water heater. The job required custom retrofitting and running new piping to make sure the unit fit properly, and the crew handled it all seamlessly. Clean, efficient, and top-tier craftsmanship. I couldn’t be happier with the results and highly recommend them."

"Paul did a great job of explaining what the problem was and the options available for addressing the problem. His recommendation for a solution was actually the least costly option. Paul presented as extremely knowlegable, professional and courteous. I was surprised at how quickly the installation was completed. The whole experience from the first contact with the company through the installation exceeded expectations."

"Mike was able to install a cartridge for a Roman tub filler working only from above since the tub was surrounded by stone tiles. When I tried initially the lock nut underneath was moving but Mike understood exactly how the system worked and avoided a very unpleasant situation which would have involved popping out some of the tiles and maybe some other structural damage. Will definitely call them next time!"

"Sunday March 28, 2021 I had the pleasure of working with Aqua Doctors Plumbing at 1304 Eastview Drive Waukegan, IL 60085. At home there were two (2) small gas leaks at connection points with my furnace and the stove. They were the first to reply when I initiated the request for quotes on Saturday 3/27. They scheduled an appointment for the next day between 11-1 pm. They arrived at the beginning of the window of time they quoted (yippee). I was prepared to provide shoe covers due to the pandemic. They were respectful of safety measures and had their own shoe covers and masks in hand already. Bravo! Chris and Rob were very good at providing and explanation of services to be rendered. A consultative approach was used and appreciated. They did not talk down to you as the client/non-plumber in the room. They worked expeditiously and thoroughly resolving both issues. I also had them quote a larger job due to this good experience. I found them to be reliable and I’m sure you will too! Thank you, Aqua Doctors! Kind regards, Major J. Johnson (retired)"