Get matched with top chimney cap pros in Glencoe, IL

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"Superior Chimney came to our house next day after water was coming into our fireplace down the chimney. Came and gave a free quote which was extremely well communicated and provided pictures to show the issues we were having. We needed to replace our caps as well as new waterproofing on our chase cover. Repairs were able to be completed immediately. Extremely happy with the service and felt cost was very fair. Would recommend for service"

"Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very helpful for me to see what needed to be done. I requested photos of before and after work done on chimney stack be sent to me, Anthony said they would be sent. I'm very pleased with Anthony's communication about recommendations for fireplace and chimney and for his work done on the chimney. I am very pleased with Brandon's work on the interior fireplace. I would highly recommend this company and team Anthony and Brandon!"

"Very well . Workers were competent and thorough Crews cleaned up area First trip to remove and rebuild exposed chimney brick Second trip to remove cracked tile liner and install steel liner Broken old tile parts thoroughly removed Preparations kept dust and debris from interior of house Expected waterproof sealer for new brick not yet applied to exterior."

"Exceptional work by Erik at a reasonable price. Erik also brought an exposed roof nail to our attention which he fixed, preventing a leak down the road. Honest and experienced. We will be using Chimney Crafters for our chimney maintenance from here on out!"

"They did a really good job.  They were very professional, knew their business well, and always left the work area clean when they were done.  I had a multitude of problems with my fireplaces and chimneys and they addressed everything.  I had talked to other companies, but they were the most candid about what needed to be done, and they didn't try to sell me anything that I did not need. I would highly recommend their work."

"They did a nice job. I signed up for their fall chimney sweep coupon. They sent out two guys who were knowledgeable and polite. They inspected the chimney, cleaned it out and sealed the cap in under an hour."

"I got my 3 estimates, and they were in the middle. I asked a bunch of different people about tuckpointing/chimney repair, and their name kept coming up, so it seemed logical.
These guys are great!! I was lucky that they were able to get me in the schedule immediately, they performed the work exactly as scheduled, were polite, professional, and were as good as I was told they would be.
Would definitely recommend to anyone needing chimney repair."

"We purchased our house in 2012 and hired Nyberg Exteriors to replace the roof. The work came with a guarantee against leaks for 7 years. Over the next few months we suspected that there was a leak into our unfinished attic around the chimney because of color changes in the surrounding wood and on the floor, but could never find the area actually wet. It was also difficult to be sure because the area was already stained from before we bought the house, so we knew it had leaked at some point, and we just assumed that the new roof would fix the problem if it was still currently leaking. However, a couple of weeks ago (in March 2014) we finally found moisture in that area and I emailed Stuart Nyberg who had been in charge of our project. It was a Saturday but I didn't expect him to even read the email until Monday. Not an hour later I got a call -- it was him, outside our house, looking at the chimney from the outside and wondering if he could take a look in the attic!
He determined that the problem was that our cinderblock chimney was porous and moisture was gradually seeping in that way. This didn't fall under the guarantee and we would have gladly paid him to fix it, but he offered to come out and seal it for free. We're not sure when the work was done, but yesterday we noticed that the chimney has a fresh layer of sealant on it, and I imagine this will fix the problem. I was already so satisfied with the work this company did on our roof, and their price, but this just went above and beyond.
Highly recommended!
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"Called them to clean and inspect fireplace chimney. Frankie went up on the roof while his assistant cleaned from inside. Frankie took digital photo of crown to show me where it needed repair. Also noticed that the existing cap did not fit tightly and we have had raccoons on our roof. When he inspected the firebox he noticed a hole just above the damper, which he recommended repair because of fire hazard. The whole job took about 45 minutes."