Best glaziers near Berwyn, IL

"From the very beginning I was thoroughly pleased with everyone I worked with, Salesman, window removal and re-installation of new windows by craftsman and everyone involved! If I had a question concerning the contract or installation questions, all were answered in a timely manner to me by my Salesman, Steve Churma. He was well versed in the product as well as all of the procedures necessary for this project and that was truly appreciated. I would recommend this company to anyone that might require new windows at any time."

"Came on site for a leaking basement window, and spotted some problems with the brick-work above the window that was likely causing the problem. Referred me to a tuckpointing specialist. Honest and good referral too!
"

"Tom and his guys are all amazing on so many levels. We
opened an account on Angie?s List as we wanted to find the best quality company
and more importantly the best people. We started by calling out the top guys on
Angie?s List to get estimates.  Tom came
out to the house to look at what we wanted and spent the time with us providing
an education on every detail which was great because we are not well versed in
concrete.  He is very easy to talk to and
has a great sense of humor. He covered what he would do, what to expect, how
things would run, how long before we could use it, etc. He covered things we
didn?t even think of. Tom called J.U.L.I.E. and we are on the border of two
cities with a mailing address in one and utilities from the other. He did the
leg work to figure out how to get the permit. One of the estimates we got prior
to Tom we would have had to do that all ourselves. He set and met our
expectations well. He provided so many options on the look, pattern design,
color, stamped, etc. You can tell he is an expert with experience in his trade.
We had a few questions and he took the time to answer all of our questions and
did not make us feel rushed. He brought pictures of other jobs he had completed
so we could see his work. (Which was amazing!) Tom?s availability is
impeccable. Any time we wanted to get in touch with Tom and called him he
either answered right away or called back extremely quickly. After Tom left from
giving us the estimate we canceled the other appointments as there was simply
no comparison to the others.
We had a concrete patio poured with a step out our back
sliding glass doors and two steps to our front porch re-done as after 14 years
as they cracked and left a gap from the stoop. You can tell they all care about
the work they do. One thing that was very important to us is that we wanted rounded
corners, and we wanted to put our handprints in the patio. They wait until the
exact time so we could each put our prints when the concrete was ready. They
even helped us snap a picture when doing the handprints.
Tom and his team went so far above and beyond our
expectations. We were thoroughly satisfied which is what drove us to write a
stellar review.
Two weeks later we re-hired Tom to drill anchors for our gazebo
and install j-channel on the siding. They took extra steps to measure to make
sure everything was the same distance all the way around from the edge before
drilling. They informed us of the size of the screw driver needed in the event
we later wanted to remove the gazebo ourselves. He even gave us extra set of concrete
screws. This is going above and beyond as they did not have to do that, but
they did as they care. The holes are small so if we ever decide to change the
size of the gazebo the holes are easy to fill in and cover.
Tom, we are so pleased with you and your crew?s work that in
the future when we need work done we will be calling you again and we will be
recommending you to our family and friends. 
In talking with Tom and Zack we learned they do much more that concrete.
We will be hiring them in the future to help cut, frame, and install a door out
the back of our garage. I feel that the overall level of care and attention
that you provided it was like you were pouring your own patio. Thanks a million
Tom and your guys ? you do incredible work and we would never go with anyone
else but Tom?s Construction.
"

"We are overall pleased with the install. However, the guys who installed them left broken glass on my bedroom door that I stepped on. Also, the caulk around the outside could have been smoothed out. Other than that, it was all good."

"Everything went great! John was a pleasure to work with. The installers were courteous and speedy. Prices were reasonable and the windows are top quality. We highly reccomend!"

"He did an excellent job with repairing my window frame."

"Great Company. Fast Efficiant work. Shawn the Window Technician was great, and Devan who was helping him install and we learned that he was actually a Production Manager. Both were great. The completed all of our windows. 7 standard, and a picture window in less than two days. Great company. Great customer service. Shawn,Devan, and Lauren were all amazing."

"We had to replace 3 windows and a huge patio door. The replacements were smooth and we love how easy they are to open/close. We can already feel the difference with our new patio door, and have a nice cozy family room now! Russ was incredibly helpful and accommodating with our timelines. The staff has always been friendly and quick to respond to us. We definitely recommend Chicago Window Guys!"

The Real Seal is a Next Generation company committed to bring customer service back to the industry. We specialize in keeping you Basement Dry and, quite importantly, customer service. We never leave a customer unsatisfied. From speaking with our office, to the evaluation by a Certified Waterproofing Specialist, through the work performed by our technicians and crews, we keep your satisfaction and health of your home our top priority. \n\n

"The windows were installed first and the crew installing them was good for the most part. They did leave the windows full of glue and I spent several hours cleaning the windows.      The quality of the windows installed was a problem however.  4 windows had marks on them that may have been from installation or from shipping it was hard to tell.  One window had a bubble in the glass and the other pane in that double slider window was missing the rollers on the bottom of the pane. Two windows had screens with holes in them and bent/damaged center bars. One window had to be adjusted as it would not open correctly. Finally a window had to have the locking hardware repositioned as it was interfering with the closing of the window and rubbing against the window.    All these defects stalled the start of the siding portion of this project as I insisted on having the windows corrected before proceeding forward with the project.  I will say that they did respond in a timely manner and all the problems were fixed to my satisfaction.    The siding project proceeded quickly and only took four days to complete.  The siding looks great however there were several issues with the electrical work involved in the project.        The light by the front door of the house was wired incorrectly and bypassed the switch it had been connected to.  This light was also improperly grounded.  The electric recepticle by the front door had only one screw holding it in place. The other screw was too short and left floating in the recepticle.  Most serious of all was the improper installation of the doorbell button on the front door after the frame was wrapped in aluminum trim. The contacts on the back of the doorbell button were not insultated before it was reinstalled causing it to short out constantly engaging the doorbell.  This caused damage to the doorbell and to the button.    Finally the house numbers were installed badly with a big gap between the first two digits and the last two digits of my house number.  I corrected the wiring and doorbell issues myself as I wanted to make sure they were done correctly.  The company corrected the grounding and house number issues.
    The company did correct the numerous issues with this project and that is why I did not rate them lower on professionalism.  I was disappointed in the level of quality I recieved in the windows as they should have been inspected before they were installed in my house.  The electrical work was bad and any electrical work done by this company should be inspected thoroughly.  These two things are why the quality was rated as low as it was.

Inspection revealed caulking issues and buckling of the siding.  This has been promptly corrected.
Will update if further issues crop up."