
About us
At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.
Business highlights
Services we offer
REPLACEMENT: Windows (vinyl, wood & fiberglass), Doors, Baths (acrylic, cultured marble and onyx), Walk-in-Tubs & Siding
Services we don't offer
Glass block windows & Window Repair
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 29
Assorted photos uploaded by Excel Windows
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
7% | ||
0% | ||
0% | ||
3% |
Filter reviews by service
"[Member Name Removed], Thank you so much for taking the time to post this review. We're glad that Matt and the rest of the Excel team were able to exceed your expectations. We trust your new windows and doors will bring years of enjoyment and energy-efficiency to your home. If there is ever anything you need, please give us a call."
"Thank you for your review. "Awesome" is a word we love to hear from our customers."
"We're happy that you're satisfied with your windows and appreciate the time you took to leave this review. Thank you for choosing Excel Windows!"
"We're so glad your window installation turned out well. If there is anything else we can do for you, please never hesitate to call. Thanks for leaving this review!"
"Thank you so much for this review. You're right.. we will come back if something happens. Just let us know if you ever have an issue with your windows. We'll do our best to make it right."
"Thank you for taking the time to leave this great review for Excel Windows. We happy that things went well for your window installation."
"We're so happy that you were satisfied with your window installation. Thank you for this review."
"Mr. [Member Name Removed], Thank you for taking the time to review Excel. I was disappointed to see the grade; some companies may be ok with a B but anything other than an A upsets me! On behalf of my production department, I would like to apologize for the lack of communication. When the manufacturer changed the time frame due to the holiday schedule you should have received a call. I will be using this as a training exercise to improve the service we give our customers. Thank you for your trust in Excel and I am glad to hear that you are satisfied with both the product and the installation. If at anytime you have any questions, please feel free to contact me directly. Julie Majka"
Then nobody showed up. No phone call, no message, nothing. After waiting for over half an hour I called the company and reached their answering service. Soon after that the owner called back to explain that they were busy with another job. Apparently my appointment was not worth even a phone call. He said that someone can come later. My time is no less valuable that theirs. I have other things to take care of and plan around a mutually agreed schedule.
I do not feel comfortable considering this company for a large project. I took this experience as an indication of how responsive and punctual they will be if hired to do the installation.
"By the time my designer alerted me to the fact that he was not going to make it to your house on time, he was already late. That is absolutely unacceptable and there is no excuse. Please do not feel that your appointment was less important to us than any other; we value all of our customers. Once again, I am sorry. Julie Majka"
Licensing
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State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.