Get matched with top nest installation pros in Arco, ID

"I have to admit, I was really disappointed with my overall experience. I was told that I could one time do a reimbursement. First off, why would you do that if you have already paid for service?!?! Then it took almost a week to get some one to address my situation. Now, I do realize that it does take time to get things rolling, but a week?? The gentleman that came to do the work was knowledgeable, but he didn't want to work with he Google representative to make sure that my NEST was/wasn't working properly. He was very short with the rep. and after several minutes of debating with him finally gave in and addressed both of our concerns. The other concern I had was, I was told that I would not have to pay anything this time, because of the delay, yet the rep. said I owed $65.00. He showed me the data he had and sure enough it said that I owed $65.00. Why, would a rep. from your own company tell me this and then turn around and not honor it?!?!? I sure hope that it doesn't take that long to get service the next time, that I need to have something done. What ever happened to customer service?? REALLY DISSSAPPOINTED!!!"

"Ryan Seminario/Black Iron Construction installed a sliding door package in our living room. It was difficult to find someone willing to do a smaller project but Ryan was totally on board. This project required installing a header and re-constructing the wall to fit the doors, putting up drywall, sanding and texturing the wall and putting up new siding on the outside. He did a beautiful job! He paid attention to detail and got everything right. He is very good about communicating. Especially when he will be on site and what he will be working on. When he wasn't comfortable doing the wiring needed for our project, he was honest and upfront with me. We worked together and found an electrician to do it. He put up a plastic wall around the work area and cleaned the work area at the end of each day. I really appreciated that! I highly recommend Black Iron Construction for any project."

"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."

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