Right Now Heating & Air

Very prompt got here on time did the job quick and efficiently. Cleaned up after the work was done and removed the old furnace

They arrived right on time. They were super nice and friendly. I would highly recommend this company.

Answer all my questions..

HOMEOWNER BEWARE RIGHT NOW PLUMBING AND HEATING installed my tankless water heater and what a NIGHTMARE it became. I am going to list all the issues I had with this installation and why you should use CAUTION if you proceed with using them. 1. There were three employees sent to do the job on the first day the supervisor, who was always getting parts, and two employees that were in training with only one year of experience, per their own words. The website says all employees have three years of experience. 2. There were three gas leaks, which, two of which came back for repair. Upon discovering the third leak, I decided to hire another company, for safety concerns, to redo the entire system. The gas line had also been installed without a mandatory sediment trap, which the inspector caught. 3. The employees went to the outside of my house siding to cut two holes to run the condensate drain and TP valve. Thank goodness, the inspector had returned to check one of the gas leak repairs and saw what they were doing, and put a stop to it. He advised them it was not allowed by code. 4. I was replacing a gas water heater with an electric tankless water heater. I inquired when the electrical people would be coming to put in the outlet for the tankless water heater, and they said we do not have that scheduled, nor was it on the bid. They said it would be an additional $750, to which, they would split the cost. It was their error and they should have paid the difference in full, but I was so frustrated by all the issues I decided not to fight it. 5. They did not do the proper clearances for the unit, which was a minimum of 2 inches on each side. The left side had virtually zero clearance. 6. They put a black gas pipe on the water line and a water pipe on the gas line. Again, not legal. Right Now did send an employee back to fix this. My question is why was not the company doing it right the first time, without the inspector catching the violations and having them come back? 7. No shut-off valve on the expansion tank. 8. Intake/exhaust pipes were not secured down in the ceiling for the sheetrock to attach to, which made it nearly impossible to close off the ceiling to prevent a fire from going into the attic (inspection requirement). The inspector said installers usually put a metal mesh for the sheetrock to be attached to. 9. Rinnai had told me to be sure to have the unit programmed to our higher altitude in our area when they installed it. Right Now told me the unit was not programmable, to which, I told them Rinnai told me they could. I ended up calling Rinnai and they instructed me how to do it. Through the instruction, Rinnai said I should have called a professional installer to program it and I told them I thought I had. FYI - Rinnai also allows programming for higher water velocity, higher heat, and programming for the thermal valve in my sink (this program was also needed for my unit to work properly, which, they did not do either). 10. The hot water pipe was the proper color of red (signifying hot) upstairs but was blue (signifying cold) down in the crawlspace. The cold water pipe was blue upstairs and red downstairs. This means if you are downstairs doing any kind of repair you had to remember blue means hot and red means cold. 11. As they were finishing, I asked when they were putting the strike plates in front of the pipes. They said they were not. I advised them it was needed to protect the pipes from drywall screws and that it would be a code violation. I tried calling the owner twice, Jeff Cox, to advise him as to my discontent and left messages, to which, there was no response. I guess I should not have been surprised to his

Punctual, professional, and easy to work with

It was a good experience however the first plumber they sent was polite but soooo slow. I went without hot water for 24 hours. The. â Right nowâ sent 3 plumber next day and installed in less than 2 hoursð ð

They worked hard and steady and did a great job even with problems a holder home can have. They took the time to explain how everything works too. I'm very pleased.

We had an AC unit and Heat Pump installed.Very professional. Took great care to clean up all work areas and took the time to show us how everything worked. I really like that I can call & a live body answers the phone and calls me by nameâ ¦.Iâ m not just another sale for their books. Thank you, Iâ m glad we chose Right Now for our heating & cooling.

The purchase of anew furnace was excellent (price was high) but everything else was excellent . The installers were experienced.

They were really good, and they gave me a great a fair job and price, I was very impress the way they take care of my project.

They were very professional and competent. We were impressed by their ability

Great service. Spencer was very friendly and got the job done in a timely matter! Explained everything to me and easy to understand what was happening in the repair!

Eric and. Crew where great

The Best service.!!!

Was great, short and sweet and got the job done great

Great crew! Brandon came out the same day to look at our leaking water heater and gave us a quote. The next day techs came out and replaced it. They were really nice, quick, and competent! I would recommend Right Now to anyone.

Very friendly crew who did a good job installing our new furnace and central air system.

Prompt and professional

No review

Bill came out to our house to run through product and numbers with us. He was very professional and well spoken, knew his product inside and out. Great man and great company.

Love the service

The young tech who came to my home did not know much about the system he diagnosed and gave me several items of advice that were totally inaccurate.

Very courteous and knowledgeable. Located the problem and repaired it quickly.

Good professional company,

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