Get matched with top chimney cap pros in Hoschton, GA

"The Problem: I had a leak in my living room ceiling. I thought I needed the chimney repointed. I could not find a contractor on Angies List search who does that kind of work. I wrote to AL’s member services. They gave me a list of contractors. I selected A-Advanced Chimney Service. They were the only ones who specifically listed that as a service. The Inspection: They came and did a free inspection. They determined the Chimney Chase Cover was rusted with holes allowing water to enter. It needed to be replaced. They also offered “Flash Seal” a tar like sealant for the flashing. And “Chimney Saver” a clear water repellent sealer for the brick. I agreed to their estimate for everything. It also included a Chimney Cap. The Work: The work was done in one day. Tony the installer is very experienced and knowledgeable. I was surprised. Tony climbed up on the roof at about 11:00am and didn’t come down until around 5:00pm. The Execution: - The Chimney Cap is not plumb. It leans like the leaning tower of Pisa. I didn’t notice this until much later. - There was little cleanup. Months later I’m still finding screws and pieces of some tarred mesh material on the ground. - When Tony and his helper Tim arrived for the inspection they tore apart a sofa cushion. They needed it’s foam to keep from slipping on the roof. They didn’t remove all the padding. To this day I have white pieces of padding stuck to the roof shingles. - I called the manager Denise about this a couple of times. The first time she said she would send Tony over to fix the leaning cap and clean up. Tony never showed. Now with the Covid-19 situation she says she’ll send Tony over when things return to normal. - Lastly, during the install Tony needed a 1/4” drill screw driver. His was worn. I loaned him one. I didn’t get it back. Not a big deal but the rest of this is totally unsatisfactory. The Result: The ceiling no longer leaks."

"Great customer service and even better knowledge and work on our fireplaces. The two service technicians did a fabulous job for us!"

"We found what was needed to fix the chimney we were not able to afford it. But He said that if we gave him the trailer he would provided a discount. And we gave him the trailer and TOLD him to register the trailer. But he Never did. We trust him. And Next we received from the state of Georgia for a toying violation until March 2023. We sent the bookkeeper all the copies of the towing violation. HE WERE REALLY UNHAPPY! He did a good job for our chimney But that doesn't mean He treat his customer like these! We told Him to stop Driving it. But He keeps riding it! It was really Bad! You already cost us 125 hundreds dollar for this. AND I'M STILL WAITING FOR THE HUNDRED DOLLARS CHARGE FROM YOU THAT WE PAY REIMBURSE! The last towing violation came in recently from the state of Georgia collection agency and we have to pay that to protect our credit."

"I have previously filed a BBB complaint and was contacted by the owner to remove the complaint. I was told if I removed the complaint that they would get the job finished and as an apology send us a 100.00 gift card on them for my wife and I to go out and have dinner on them. That was in June and that never happened either. Even after I removed my complaint they continued to drag their feet and blame the insurance company. They have already spent almost 8 thousand dollars of the insurance money and all they have done is lay down a new carpet that I purchased out of my own pocket and lay down the kitchen floor that was ruined. They over charged on the materials in the breakdown they sent me by almost a thousand dollars, I have the prices from Lowes where they were purchased so I know their prices were more than what was actually paid. 30% of the insurance money went to them for what they call Overhead and Profit. That is 1 thousand dollars above what the original quote they gave me was"