Get matched with top gas log pros in Decatur, GA

"David and Zack came out to our house in December for a chimney cleaning and inspection. We knew we would be needing some degree of repair on our cap and pan, but David informed me that we had been fitted with the wrong size pan the whole time we have lived here and the damage was much more extensive than we anticipated. We were quite frustrated that no previous chimney service company brought the issue to our attention before the damage was done, but David put together a fair and comprehensive proposal to fix the chimney. Huge job that David and Zack’s crew, led by Jerry, got done a couple of days faster than quoted! Special shout out to Christine at the office for her speedy and super helpful communication! We will definitely be hiring them for all of our maintenance going forward! I give Nevermore Services five stars because that’s all I’m allowed to give!"

"Shower up on time and did an excellent job."

"I'm very disappointed in your company. Work was billed but not completed. They promised to install a new natural gas log lighter. But, they haven't. I've called at least three times with no response. Go somewhere else."

"They were very efficient and on schedule. They explained everything very thoroughly as well."

"I was not happy with the company. I wanted my chimney clean, with the thought of actually using the fireplace this winter. So I went online and asked for chimney sweeps, and Angie’s list came up and I applied for chimney sweeps and three people immediately called me. There were four people, I believe in all. I called all of them and I talk to them and because of the good recommendations I read i decided to go with an A Advance chimney sweeps. I was impressed that the owner was a woman and I was impressed to patronize her. Actually, her price was about $150 more than the other group. But I accepted her offered at a price of $350 to clean the chimney and for inspection. The inspection would be free. This is the first time in my life I have ever had a chimney sweep come and check my chimney. So I had absolutely no idea what I was getting into. This was really foreign for me. They were prompt in coming And the whole time she was talking and talking about the weather that because we were having so much rain( we had been having rain for three weeks straight) she went on about the the dangers of so much water coming in and the possibility of black mold and rot and shingles falling off and 1 million other things that could go wrong that it was imperative that we get that chimney Inspected and cleaned and see what is going on. She told me that they would be taking pictures of the inside of the chimney and the outside of the chimney. That way they could have a good understanding of what was going on inside. (Never ever received the pictures) And she stress the fact since I had never had my chimney cleaned in the 20 years that I lived here that probably there would be all kinds of things that would have gone wrong in that 20 years. so they cleaned the chimney which was extremely quick and then she mentioned that the grate I had to hold the logs was wrong and that it could cause a fire in my chimney because of the way it was positioned. So she mentioned she happen to have one in the car and it cost $95. Do I want it? I said yes and it was put in before I turned around! Next, she said that the damper was rusted that it was OK for now, but she said if I didn’t get it fixed, it would cost me thousands of dollars in the future. That the rain pan did not fit and had no collar on and what was happening because there was no collar on the rain pan. The water was seeping in between the chimney and in the wood. Which could cause black rot and all kinds of exterior problems. Because of the rain that we had she went on about the horrors of not fixing that chimney the horrors she had experienced and could happen! Well, I knew I was going to pay $325.00 and also I got snagged into buying a grate for $95. she said it was imperative that I got a new rain pan and the collar put on . so she immediately called her friend. She said I have a good friend who can make one up for me and probably have it by Friday which was two days later. So she got on the phone and she told the guy what she needed and she ordered it and she said it’s all set.! We got that going for you and then we sat down and she went over the bill and it came out to $2715! I said $2715? I wasn’t expecting such a bill! But she went on a long explanation about the horrors and the terrors that could happen to my house. If I didn’t get that replaced pronto with the rain and downpours, I was terrified ! and so I thought for sure this is something that I had to have done,! but she had already gone ahead and ordered this metal pan and collar to be made! But she went ahead and she made all these plans before she explained to me how much it was going to cost. When we sat down and she gave me the final bill, it was startling to say the least, but she went on enumerating, the problems I would face if she didn’t get this done for me immediately! and the problems that I was going to have that I felt like if I didn’t do it, my house was going to burn down. So I paid her a check for the whole business! After she left and I sat and thought about the fact that all of a sudden I’m paying $2715 for something that I wasn’t quite sure about. I sort of felt like I had been given the fast shuffle! I called a friend of mine who said that was pretty outrageous and that I should stop the check. But I thought I would be nice and I called Denise and I said look that’s more than I can afford at this time and I need to cancel the check. I’d pay for the grate and the inspection but the rain pan and collar I would need to think about it. But then she went into hysterics and on a tirade about the fact that she already ordered the pan and had to pay her bills and had to pay the boy who came with her! She told me that the person that she ordered the rain pan and collar would never never deal with her again. So I was stunned! I was scared as to how she was treating me , so I went with it. But her reaction to me from then on, was like, I already got your money lady, so don’t give me any problems! and she really complained to me the whole time about her boy coming out to install this metal sheet and the rain and maybe the rain would interfere with him getting out on time to install it. And then 4th of July weekend they were off and they wouldn’t get out till Tuesday or Wednesday! She was to have pictures taken of the inside, they never did get me the pictures, because a rain storm came up and the boy couldn’t continue and he had to come by the next day! Such a drama. When I called her about when the boy was coming out and the pictures of the inside of the chimney she just about chewed off my head! She had made such a great deal out of the urgency of getting that rain pan and collar up that her laxity manner was starling to me considering how urgent she told me it was to get that pan and collar on with the torrential rains we were having ! and at one point she had me so unnerved she told me if I raised my voice she’d hang up on me!!! Turns out my chimney was not leaking, all this rain pan and collar was a preventative. It was not as urgent as she had gone on about and that the chimney wasn’t that dirty considering it had never been cleaned."

"Good job well"

"Used Angi to find help on 1-10-2025. Of the six companies I requested estimates from, Alonsos was the only one that responded. It was the next day. We needed repair to the house due to a branch spearing the back of it. His quote was reasonable and he was willing to come on Monday. The repairs were finished in a short time. My son thought to ask about our upper deck railing and the front board that was bad on the lower deck. Again we were given a reasonable quote and the work was done that day. To my surprise he replaced all three sides of the lower deck and added shoring. For the upper deck he enclosed the corners and it looks amazing. I will definitely keep him on speed dial for future work."

"Tomas did an amazing job installing quartzite on a fireplace, building a mantel and installing a mount for the tv. He was able to start our project early and was on time."

"We found Cunningham and Sons a pleasure from the first contact phone conversation with their office personnel to the technician who inspected the fireplace to the actual repairs that were completed in a very time manner. This company is super organized and the employees are very nice and competent. We were very pleased with a job well done!"

"After over two years of issues with our Heat&Glo fireplace resulting in 4 visits and $1000+ in service charges and replaced parts we are still left with a fireplace that randomly cuts off and on. The last response from this group was to blame the issue on the overall gas supply but after having the gas company check every line pressure and connection twice it is obvious that the issue is the lack of experience this group has with existing fireplaces. They are more than happy to sell you a new system but are out of their league when it comes to servicing a unit outside of a simple cleaning. Since they tried chasing the issue by randomly replacing parts (that did not fix the issue) we are back to square one and are now looking for another company to service the system. Lesson learned the hard way - stay away from this company."