Founded 2014 • With Angi since December 2014
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No
Warranties
Yes
Senior Discount
5%
Eco-Friendly Accreditations
No
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No License Required for Trade
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Verified Reviews
Read reviews by category
chimney repair (441)chimney sweep (308)fireplace services (147)chimney cap repair (69)gas fireplace repair (36)dryer vent cleaning (6)firewood company (1)gas leak repair (3)gutter cleaning (2)
Showing 1-25 of 604 reviews
Angela K.
01/10/2023
STEVEN BERNARD W.
11/29/2022
Trevor was on time, courteous and very professional. He inspected the fireplace, damper, flue liner and chimney crown. He found several issues that need to be addressed and the structure was clean. He explained pricing and all the options, very pleased.
Description of Work
Inspection and possible cleaning.
Category
fireplaces
Cost
$155
Hire Again?
Yes
Dale K.
06/02/2022
Just wanted to get some firebricks repaired and the chimney to stop leaking during major storms. They came and inspected; had the firebricks replaced. After getting the chimney pressure washed and waterproofed, they “discovered” their was a disconnection hear the bottom and they couldn’t put on a new top but they could, for $10k demolish the chimney to fix it. Or, for $1k I could cap it and never use it again. It had always worked fine before this company came along. The owner doesn’t respond to my initial inspection questions but they have no problem harassing me to get their money that I never would have spent if they had any professionalism. Do not use them.
Description of Work
Firebricks replaced and chimney leakage
Category
chimney sweep, chimney caps, fireplaces
Cost
$1,000
Service Provider Response
Good afternoon, we appreciate you taking the time to get your concerns over to us. This situation has been incredibly unfortunate for us both. We can assure you, we never look forward to giving a customer this news. Unfortunately, disconnects can be difficult to see. When we removed the chase cover that was currently on the chimney, we discovered the disconnect. Due to the location of the disconnect, and the way your system was originally installed, we are unable to fix the disconnect without accessing it from the brick façade. The owner of the business was at your home, and discussed the options with you personally. We removed the cost of all repairs that had already been completed, with the exception of the waterproofing and chase cover. We understand the chimney has always worked fine, and can function normally with a disconnect. The functionality of the chimney does not have anything to do with the safety of it, it only takes one fire for a home to burn down. We apologize for the inconvenience this has caused, but it would be immoral to leave a disconnect in your chimney without discussing it with you.Robyn and Bryon W.
03/04/2022
They were awesome!! Did a great job, incredibly professional!! Would definitely recommend them! And will use them again if we need them. I don’t anticipate needing them again because they were very thorough! Went way beyond our expectations!! Thank you Hunter and team!!
Description of Work
A whole chimney repair
Category
chimney sweep, chimney repair
Hire Again?
Yes
Bobby M.
02/12/2022
Work accomplished earlier than expected, they called with earlier appointment when someone cancelled. Showed up as scheduled and did an excellent job. Use a tarp in front of fireplace to prevent getting carpet dirty. Justin and his new helper, Justin, both professionals.
Description of Work
Remove damper, installed top locking damper, and sealed with rubber coating
Category
chimney caps
Cost
$1,000
Hire Again?
Yes
Danny V.
12/18/2021
The installation went well. The existing cap was demolished quickly and safely. The new cap was previously pre-measured and fit onto our chimney with no fit-up issues. The drill-in fasteners with neoprene washers that were used appear to be a great way to reduce the appearance of fasteners along the perimeter flange of the new cap (as opposed to using sealant on the head of the fasteners). Kyle and TJ, the installers, were very informative, serious about their work and efficient -- they were done in very short order.
Description of Work
Chimney Cap Replacement
Category
chimney caps
Cost
$1,500
Hire Again?
Yes
Frances R.
08/06/2021
Mike P.
07/03/2021
First they are booked out for 3 months and if you need quick repair, this is not it. I could wait so I used them. I had them put a blank on my chimney and tell me where water was coming in. they did a water test and said it is coming in brick. Wanted me to pay an additional $2100 to waterseal it!! I paid $250 for 5 gallons of the best on market and did it myself in 4 hours. They admitted the seal they used would have to be done again every 5 years. These guys are experts but the cost is crazy..I paid $1275 for 2 hours of work and a cap that probably cost them $300.
Description of Work
They know their stuff, but you pay for that knowledge
Category
chimney caps, chimney repair
Cost
$1,275
Keith G.
12/23/2020
Cynthia P.
12/11/2020
There was a lot of deterioration inside the chimney which made it unsafe to use. Michael and Wayne were very professional and presented us with an estimate for repairs. We have hired them to come back and do the work to insure my fireplace is safe and in good working order.
Description of Work
We never used the chimney so we had them do an inspection.
Category
chimney caps, chimney repair
Cost
$5,900
Hire Again?
Yes
Betty G.
12/05/2020
Glenda W.
11/05/2020
It was good. the first appointment was early which was a little inconvenient , but understandable. The appointment for repair was punctual and took only a short time. Kyle was professional and courteous. I found the price a little high, but the work and professionalism were appropriate for the cost. I would use again and I have referred the company to my friends and neighbors. Glenda Wood
Description of Work
chimney inspected and swept
Category
chimney sweep, chimney repair, fireplaces
Cost
$500
Hire Again?
Yes
Zoekia K.
10/29/2020
Heather B.
09/29/2020
Kim D.
09/28/2020
The tech service men, Kyle and Brandon, were here on time, very knowledgeable and intent on solving our problem. They explained the problems and gave a full explanation of how they would resolve the issues. Could not have been more pleased with their work. We would definitely recommend them!
Description of Work
Dryer vent repair and dryer assessment.
Category
dryer vent cleaning
Cost
$147
Hire Again?
Yes
Charles H.
09/23/2020
The crew was friendly, professional, and very knowledgeable. They actually saved me money and it was their recommendation! I am very pleased with their work, so far. Just completed sealing my chimney from leakage so time will tell if this fixed my problems, but I feel confident that it will.
Description of Work
Leak-proof chimney
Category
chimney caps
Cost
$1,000
Hire Again?
Yes
Tyler M.
09/22/2020
Teri M.
09/22/2020
Debbie J.
07/11/2020
They did a very good job. They told me all the things that needed to be done. They were honest.
Description of Work
Chimney sweep, waterproofing, a new damper and chimney cap.
Category
chimney sweep, chimney caps, chimney repair
Hire Again?
Yes
Service Provider Response
Thank you so much for choosing ARC Chimney Sweeps!Shere R.
06/10/2020
Technicians inspected the area of concern and told us that it was not anything to be concerned with and explained in detail why. They did not charge us or repair something that did not require repair - very honest company! Highly recommend!!
Description of Work
REpair of hairline crack.
Category
fireplaces
Hire Again?
Yes
Service Provider Response
Thank you for your review! We look forward to working with you again in the future!Stacey B.
02/14/2020
Diana R.
12/04/2019
It went great Craig, and his helper arrived on time and did a great job of cleaning a 40 year old never been cleaned fire place chimney. He cleaned up after himself and leaf the hearth clean also. Had lots of broken brockets that he was able to repair also. I recommend Craig for cleaning of chimneys.
Description of Work
Chimney cleaned
Category
chimney sweep, chimney repair, fireplaces
Hire Again?
Yes
Service Provider Response
Thank you for your review!Brett D.
11/06/2019
donald R.
10/11/2019
Waitrd two months for an estimate. Agreed on work to be done and pre-paid 1/3 of estimate. Would have to wait another two months for work appt. Only date available was a date when I would be out of town and could not be there. ARC would not give another date. Advised that son has mental disabilities and would probably not answer door. Told access to house inside was not necessary. Told ARC not to ring doorbell and just do the work, but re-iterated that I was not comfortable with his trying to do the work without my being there. On the day of the work, ARC rang bell anyway. Son chased them off, ARC will not return prepayment. Filing complaint with MSBOC. ThEY took the money and ran. Will not come back to do work when I am there and will not refund prepayment. hey fit in to the catagory of all the other post Katrina crooks.
Description of Work
Replace chimney cap and chase
Category
chimney repair
Cost
$428
Linda P.
03/18/2019
The two men came on time, did every well, left no mess.
Description of Work
Chimney inspection and cleaning
Category
chimney sweep, chimney repair, fireplaces
Hire Again?
Yes
Service Provider Response
Thank you for your review! We greatly appreciate your feedback. We look forward to working with you in the future.Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.