ARC Chimney Sweeps
About us
Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.
Business highlights
Services we offer
Chimney Cap Replacement, Chimney Cleaning, Chimney Fire Prevention, Chimney Inspections, Chimney Leaks, Chimney Maintenance, Chimney Relining, Chimney Repairs, Chimney Waterproofing, Dryer Vent Cleaning, Fireplace Installation, Fireplace Maintenance, Fireplace Replacement, Gas Log Maitenance, Gas Log Replacement, Gas Log Service, Humane Animal Removal, Professional Chimney Service
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 3% | ||
| 1% | ||
| 2% |
"Good afternoon, we appreciate you taking the time to get your concerns over to us. This situation has been incredibly unfortunate for us both. We can assure you, we never look forward to giving a customer this news. Unfortunately, disconnects can be difficult to see. When we removed the chase cover that was currently on the chimney, we discovered the disconnect. Due to the location of the disconnect, and the way your system was originally installed, we are unable to fix the disconnect without accessing it from the brick façade. The owner of the business was at your home, and discussed the options with you personally. We removed the cost of all repairs that had already been completed, with the exception of the waterproofing and chase cover. We understand the chimney has always worked fine, and can function normally with a disconnect. The functionality of the chimney does not have anything to do with the safety of it, it only takes one fire for a home to burn down. We apologize for the inconvenience this has caused, but it would be immoral to leave a disconnect in your chimney without discussing it with you."
"Thank you so much for choosing ARC Chimney Sweeps!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.