Get matched with top insulation pros in Buchanan, GA

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"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."

"They broke out countertop, which was fine, they said they would fix it, it took 2 months to get it fixed and then they didn't put our sink together correctly and water was leaking underneath the sink into the cabinet. We decided we didn't want to continue services with them for a number of reasons, but apparently you have to continue with them for a year (which they never said, but it is in the contract we signed) they were unwilling to work with us on that, and therefore we paid off the rest of the year of service and asked them to not come back again. They only care about making money they don't' much care for the actual costumers. We have found a locally and family owned company to go with instead."

"Hal did a great job and we are very pleased. His pride in workmanship is evident. Hal is the kind of person you want to do business with. We would not hesitate to use him again and we probably will!"

"We contacted Mr Groves and scheduled an estimate consultation, he didn't show up for this appointment and I had to call him to reschedule. 30 minutes after he came to our house and gave us an estimate he called me to say he was running late, I reminded him that he had just been there. He said that the coupons on this site were no longer valid. We signed the contract for roof and gutter replacement and schedule a date for the roof to be replaced. A week before our scheduled roofing Mr. Groves called e to say that he would be out to give me an estimate for our roof. I called him back and reminded him that he already had and that we were scheduled for the roof to be replaced, he assured me that he would be there on the scheduled day. His crew showed up and did a great job on the roof. We asked when the gutters would be done and were told in a few days. We explained that we needed to know when the work would be done as we have two big dogs and needed to be home to keep them inside while the work was being done. I had to contact the company again a week later to ask when the work would be done, was told that they would return my call and let me know. I had to call back the next day and was told that the gutter guy hadn't given them a day yet but that they would let me know prior to the work being done. A week after that men showed up in my driveway, fortunately I was off but had planned on going out that day. I had to cancel my plans and stay home to keep my dogs inside. The downspouts were not placed where y husband wanted and he had discussed this with Mr. Groves when he gave us our estimate. The gutters are black but you can see white on them so we will have to paint them. I contacted Mr. Groves to let him know that we were not happy with the job, he said he would talk to his project manager and get back with me. 2 weeks have passed and still no word back from him. I paid him for the work but would not recommend him to anyone else. Obviously he doesn't care that the work was ot done to our specifications nor that we are unhappy with the job."