Get matched with top sump pump installation pros in Ball Ground, GA

"Very well. I was having the biannual inspection done of a system that Estes installed. I have had good customer service on each occasion and am extremely happy with the system they installed, which was a difficult job (new duct work on an older home as well)."

"A job well done. Sam was professional and dependable. Will recommend to Fast Drain Plumbing to anyone."

"New spigots are installed and working. Joel was very nice."

"Excellent customer service from the beginning to the end. I had a water leak from the meter to my house. Jerimey Jackson came out to assess the situation and found the leak in twenty minutes. He also determined the pressure valve was the cause of the water leak. He returned two days later with crew and all to replace my water line and pressure valve. I am very satisfied with the work that was at my home. I am also very satisfied with the level of professionalism from this company as a whole. I would definitely recommend this company! I would also like to recognize Guy Jolley who assisted Jerimey through this job."

"I was hoping to see what was installed at every stage of the process. Feel a little in the dark about what is buried underneath the concrete and the process. Could not reach the sales person to ask questions after job was booked. There was confusion about what was to be done exactly. The workers were diligent and helpful wiith moving some of the junk in the basement. Job was done quickly and the areas left clean."

"Our house is low and I was concerned about the increasing issues with water we were experiencing. Curt was very calm on the phone, explained what was going on and arranged a date for his team to come out to take a look. Mario came out, was very calm and thorough. He gave us some clear and simple steps to take in our yard which has stopped water pooling in the low points, and set a date for the water proofing work in the crawlspace. Curt gave us a reminder call a few days prior to the project starting. Jonathan and team came out on time and they worked incredibly hard over the next two days in a tight space. They were friendly and so pleasant. The day after they finished up, we had a heavy rainfall and the crawlspace stayed dry! Best of all, the space has already lost that musty odor! Thank you, Sundry Waterproofing!"

"We hired Casteel because their approach was not just to replace the failing split system heat pump with the same type of equipment, but to reconfigure the system to cure inadequacies that the builder had created (such as not enough air returns to handle the system volume and improperly rigged shortcuts to cover other flaws). I am giving only 4 stars because although the system is now running beautifully, there were issues with the installation: (1) the night of the installation, the installers could not get the unit started, so we had to spend a hot night without air conditioning; Casteel did send out a tech the next morning to fix that problem, which he did, but it bothers me that the installers did not seem to know that the solution was right there in the manual that came with the air handler; (2) after the first tech got the system running, we set the upper level (it's a tri-level townhouse) thermostat to 70, but once the temperature got to 70 the system did not shut off, even when we turned off the thermostat, so another tech had to come out and he discovered that the thermostats had been wired incorrectly to the control board so that the reason why the upper level thermostat did not shut off the system was because the upper level thermostat was actually controlling a lower level of the system -- he corrected that problem by rewiring the control board so that each of the 3 thermostats now controls the level that the thermostat is on; (3) a city inspector checked the work two weeks later and it passed the inspection, but he commented that one part of the outside tubing should be secured because if anyone were to trip on it it might pull loose and spill refrigerant all over the ground -- he said that he would advise Casteel and I also emailed Casteel to let them know, but two weeks later and the no one has come out to secure that line. Bottom line: we got a premium system for a substantially higher price, so while we are very happy with the way the system is working now, we expected a much better installation experience and quick follow up to the inspector's recommendation, because when you pay for the best, you have the right to expect the best, from start to finish."

"Kind, efficient and professional! Brian was a wonderful plumber. Super respectful and even cleaned up my sink after the service. I highly recommend BF plumbing. Brian also walked down to check the basement pipes and made sure the water was running smoothly. Thank you BF plumbing!"

"Blocked main drain late on Saturday night. This company answered within minutes and arrived in about an hour to get the job done. Explained everything and charges were reasonable. Did not exceed quote given. Great job"

"Mr. Plumber company have always provided a very quick response. Their work is superior and professional, specifically Chris Jackson. Chris replaced my Garage Disposal yesterday (3/24/2026). He explained to me the benefits of each size unit. He installed the new unit in a timely manner. Moving forward, I will contact Mr.Plumber for any of my plumbing needs. Thank you Chris for giving me my disposal back!"