Get matched with top well and pump technicians in Austell, GA

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"I used Casteel Plumbing and HVAC services. Both technicians were friendly and prompt with their services."

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"

"Arrived earlier than I anticipated. Solved my issue quickly, eased my mind."

"We’re open and honest about process and pricing. No surprises. Friendly and efficient men."

"Initial contact was prompt and service was same day. Although the issue wasn’t resolved, we have a plan to complete project in the future."

"I did a lot of research and got a lot of referrals and decided to settle on Steve at Pompco septic . They are not the cheapest and not the highest priced. So reviews,reviews is what I based my decision. From the time Steve Called saying sending a crew. And there shop is on the other side of town. They came pumped cleaned fixed clogged filter within 2.5 hours of Steve telling me on the way. Great crew knowledgeable quick. Paid what was quoted. And learned a little about my septic tank. Would recommend and will be who I call next time in need."

"I am deeply disappointed with this company. I hired the services because there was water coming back from the basement?s bathtub drain and toilet. The technician went to my house, did an inspection, and told me I would have to move my septic tank, and that this would fix the problem. The new septic tank had a cost of $12,000, and the service was done on 06/20/2025. On the date 07/13/2025, exactly 23 days after the service was done, the same problems checked by the technician came back ? exactly 23 days later. I got in contact with the Integral Company about the problem coming back, and they told us it wasn?t the septic tank?s fault, even though they guaranteed to me that this was the reason for my bathroom leaks and that it would be over after the septic tank was fixed. They put a camera in the pipes and told us all we had to do was clean them. I had my son-in-law, who is a plumber, come here to fix it. They told us to rent a snake machine and clean those pipes. Terrible company."