Founded 1984 • With Angi since September 2007
Service Provider ResponseWe didn't service a customer on that date or a date in the past with this name. This sounds like it might be a warranty company that it's referring to, as we don't have contracts for pump outs. We don't have a warranty company pump out on this service date or any day this or last week. We would appreciate the removal of this review. Feel free to call us at 770-483-7802 to speak about it futher. Thanks!
Service Provider ResponseWe appreciate your business so much and truly appreciate you leaving your review! We truly value every client and want them to have the best experience possible. -Bowen's Septic
Service Provider ResponseSo sorry that you feel you had a bad experience - but this post isn’t complete truth and is definitely embellished to sound as unprofessionalism. The [Member Information Removed] this really happened is the customer called at the beginning of the week to schedule the service of his septic tank and while on the call with Bowens’s dispatcher the customer told her the size of his tank and the dispatcher told him then the price to service his septic tank and he then scheduled the work, then today (Friday 12/6/19 ) our technician called customer at 8:17 AM TO confirm appointment and was told to come on out, while the technicians was less than two miles from customers house at 9:12 AM the customer called and said he gave the dispatch the wrong size of his tank so now how much would it be because he found a invoice from a different company that had previously serviced his tank and it had a different size than what dispatch quoted, he then asked us to match a price that was old from a previous company we told him we couldn’t possibly match an old service price but would come do for an amount that was only $25 more than the old invoice he had (not $100) (we have records of the call and all times) So he calls to schedule an appointment days ahead, our driver confirms the appointment before leaving shop, has driven a huge semi from Conyers and is within approximately 5 miles from customers house when the customer called to cancel, this customer calls us at 9:12 to cancel while our driver was turning into his neighborhood after he knew the price that was quoted to him days ahead and he then waits til we get within earshot of his property to tell us he had this same work done previously (years ago) for a certain amount and wants us to match a old price “after we have driven 52 minutes one [Member Information Removed] to give him professional service... and BTW the technician has been with us for over 30 years with ZERO altercations. Hope this helps anyone who wants the facts. Also we at Bowen’s would appreciate seeing this video so we can post and let our customers judge.
Health & Safety Measures
Bowen's Septic & Environmental Services is currently rated 4.8 overall out of 5.
Bowen's Septic & Environmental Services is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Bowen's Septic & Environmental Services accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check
Yes, Bowen's Septic & Environmental Services offers free project estimates.
Yes, Bowen's Septic & Environmental Services offers eco-friendly accreditations.
No, Bowen's Septic & Environmental Services does not offer a senior discount.
Yes, Bowen's Septic & Environmental Services offers emergency services.
Yes, Bowen's Septic & Environmental Services offers warranties.
Bowen's Septic & Environmental Services offers the following services: Pumping, Cleaning, Maintaining, Repairing Residential and Commercial Septic Systems, Replacing, Installing Residential and Commercial Septic Tank Systems. Septic Bacteria to keep systems running smoothly. We also do septic inspections and emergency backup calls. We also offer financing!