Get matched with top septic tank pros in Saint Augustine, FL

"He was very polite and honest. Cleaned up when the job was finished. He had to move a lot of stuff to get to the tank. I told him he could leave it out & I would get my son-in-law to help put it back. He moved everything back into its place. Very pleased customer."

"I spoke with Sara & Amy regarding the appointment and both were very professional and friendly. Stephen & Eddie arrived early this morning and really put in the effort to make this a good experience for me. They went to a lot of trouble to avoid having to replace the septic tank cover, saving me over $400. Thanks guys!! I would not hesitate to recommend BVD Septic (aka Presto Plumbing)."

"They gave us an estimate, we got a septic permit and then they gave us a proposal/price. We called them on a Friday to ask when they could start working. Sean said they would be out Monday to bring materials and start work on Tuesday. They got a slow start and showed up with the materials on Tuesday and a backhoe on Wednesday and started working on Thursday. The following Monday they had completed most of the work. They installed a new infiltrator 1080 gallon septic tank in the backyard to replace the existing gray water and septic tanks. They did not pump out either tank and broke apart the septic tank to make room for the new tank. They also installed a 540 gallon dosing tank with an alarm and pump. Then, they put an infiltrator drain field in the front yard and ran electrical to the pump. They finished this work on Monday and we didn't hear anything from them. I called the health department on Friday afternoon and was told that Xtreme renovations had just called them and that they would be able to send someone out from the health department on Monday. The work must have passed inspection because someone from Xtreme Renovations came out on Tuesday and they finished covering up the septic tanks, pump and drain field yesterday - Wednesday. During the process of covering up the drain field with sand, they broke our front walkway. When they called Wednesday for the last payment we told them it was broken and they sent someone out the same day to fix it. Start to finish it took them 2 and a half weeks to complete the job."

"They did the job right. Took my lid off to get the entire tank! Previous company I hired, wouldnâ t do this. He sprayed the back of my tank and ran water to flush the tank as well! Would recommend!"

"Tech was on-time and efficient, helped to understand details on our septic system situation."

"They came out in the middle of the storm to clear our septic! Fast and efficient service! Thank you!"

"Investigate water service line leak. Technician exposed a buried irrigation valve with a crack in thevalve body.. hole was left open for irrigation repair. Cause of the leak was found. Good job."

"Steve added me to his busy schedule even though I was somewhat out of the way he made sure I had hot water that very day. He couldn't get to me until late in the evening but quickly finished his work. Steve gave me advice on how to add years to the life of the tank. He even made suggestions about my A/C.
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"I had to pay an $85 service call fee (on top of monthly Choice Home Warranty subscription) to have a guy literally look at the outside of the tank and tell me it was just the burner."

"I contacted AAA to fix a leak I had on my Living room ceiling. The leak is coming from the A/C drain pipe. The course of the work involved removing one or two gypsum panels off the ceiling, fixing the leaky pvc pipe, and reinstalling gypsum.

They sent out one person who took pictures and examined the leak. He stated a quote will be provided to me either later in the day or tomorrow. A couple days later, I received the quote. The pricing was fair and fell within my estimation of the work.

I asked when the work could be done and the company stated they were behind a week. The week cam and went and I didn't hear back. I was sent out of state on business for a month. Once I got back settled in, I emailed the company again for an update. This time, I was told they were swamped with work and could not get to my issue for another month. I am very disappointed in this time-frame, but, to their defense, it has been raining alot and they are also a roofing company. I'm sure with all this rain, they are busy capping leaks.

I just thought that they could have done a little adjusting based on the fact that this quote was made in February and that I had been ready to go since the quote was made."