Get matched with top kitchen and bathroom remodelers in Laurel, FL

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Construction is a ridiculously stressful business… I hired Nick and his wife to get the job done on my bathroom that I know would be timeless, and I would never have to remodel again… I went with a marble tile, black and white feel. There were so many obstacles in this 1920’s home but they found the path."

"The repair was quick and the gentleman that came out were professional and friendly! They repaired my door and and cleaned up everything. I would definitely use them again!"

"We are so happy with the work Built by Wave did for our remodel. Great design and detail. These guys are as professional as they come! We highly recommend. "

"The project was top notch. Not only did they consistently show up on time. but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate schedule final project. turned out Great."

"The owner is very pleasant, however the work done was poor and sloppy. Fixtures were installed incorrectly and damaged in the process, the shower floor had a dip where the water pools, tiles had to be pulled off and redone due to poor craft men ship, wholes were made on adjacent walls, seams don?t meet up on trims which look very sloppy, work areas were left very dirty and with grout haze all over, and the job took much longer than agreed on, approximately 2 months longer. Ricardo was very nice and tried to fix some things, but most of it just couldn?t be fixed. The workers did not do a good job and Ricardo should have been there supervising to avoid the problems."

"Fast and professional"

"I recently used KMAX for storm window replacement and was thoroughly impressed. Mr. Joel. His attentive and knowledge was excellent. I can’t recommend KMAX enough for a fantastic installation."

" We were extremely fortunate that the main office sent Yurii to us for the work we needed done. He was professional, courteous and did beautiful work. His attention to detail and an immaculate cleanup were especially appreciated by me. Thank you Yurii and Susan Mary Lou"