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"I worked there for 2 years. Hired on as a helper and was promised after a year I’d get a promotion. Not only did I not get the promotion, my trainer did not train me properly. They stuck me with a garbage technician who flooded people’s houses out like he was a walking tsunami. Management does not care about you. Management cares more about what time they get home not you. Sure the hours are long, but they complain when you take your PTO. Expect your paychecks to be short too. Not only will they not get your paycheck right, but when they correct it they’ll tax it too. Yearly reviews are also garbage. They’ll grade you on everything; call backs, non warranties, how much damage you’ve done to a customer’s home. It isn’t bad that they review it with you, but some will effect you negatively on your closing rate if all you did was assist a technician and you didn’t sell it. I’m extremely upset regarding how they went about hiring me and training me. Extremely unprofessional and service calls are extremely slow. They were hiring way too many people when there wasn’t any work to be done. Some technicians even complained because they weren’t getting their 40 hours. The place is a train yard with more wrecked than salvageable. STAY AWAY."

"Rafael is a top-of-the-line plumber and a gentleman. He provided me with all the information I needed, showing that he knows his stuff. I highly recommend him to everyone. The crew of 4 started the re-piping project within my schedule, led by Matt. Matt and Mike worked the project to its timely and successful completion. The aesthetics are terrific. The drywall smooth finish will be done tomorrow. Even with the additional work of installing a chrome kitchen faucet and repairing a toilet, the cost was several thousand dollars less than anyone else. I highly recommend David Gray Plumbing, Electrical, Heating, and Cooling. Thank you. Robert Johnson"

"Convenient and reliable communication, but their quote came in $1000+ more than everyone else who came out."

"Before I did this review I called this company multiple times to try to resolve my issue. Never did anyone ever call me back. I had worked with Nathan K. during the repipe due to some issue with how they performed the repipe. He corrected my issue and I was happy with the finished look. At the same time they were repiping my home the HVAC unit went out 10/6/2024. I asked if they would give a quote to replace this unit ($10,145.00) I approved to replace it. This is where the problems have been going forward with HVAC system. Whom ever installed the my system was not experienced or just had poor workmanship (per second HVAC company opinion). First issue was in December 2024 I got a power bill for my vacant home that was still being repaired from my slab leak for almost $400.00. I called Her and His about this. Nathan K. Called me and said they were no longer in the HVAC service since my install (This is not my problem its HER and His). He hired another company to come out and correct the installation mistake (apparently emergency heat would never cut off once the heat pump shut off). He never told me what they did to correct it. I asked him the help me with the $400.00 power bill since it was their fault. He said he would but never did anything about it. Going forward to September 2025. I have been try to sell or lease my home for 9 months (so no one is living in my home) with no luck. Finally I have a lease on it. The clients move in and start using HVAC system. 4 days later they call and said there is a water leaking up in my garage and back bed room floors. You can imagine how I feel at this point I got a sick feeling in my stomach (My I remind you I spent over $23,000 dollars with Her and His Plumbing to repair my home). We figured the leak was coming from HVAC system (This system is only 11 months old). So I called another HVAC company to come out. They found out the system was under charged with freon and the system was freezing up causing excessive condensation flow which flowed over the drip pan. Also they found ducting is not properly sealed at the supply plenum with no mastic tape, the platform was not leveled (this caused my floors to get wet) and NO PERMIT WAS PULLED FOR THE INSTALL OF HVAC TO LAKE COUNTY. We did do a permit for plumbing. What I want is accountability from this company to pay and fix my unit correctly? I have been patiently waiting for someone from this company to call but guess they got their money and they going to screw me. I am beyond ****** right now. The right thing to do is fix my issues ASAP. FYI, I am not going to let this go!!!!!!!!"

"Superb pricing, knowledgeable crew, and the work was completed early!"