"Jack did an excellent job with replacing the sewer pump. He offered helpful advice in diagnosing the issue and selecting the pump. After the job was done, he even sent his guys over again to install a second valve with no charge to fix a minor issue. Thank you, Jack, for a wonderful job!!!!"

"Joe performed excellent work. Pipe fittings, etc. were perfect. Thorough job done in a reasonable amount of time. Left all areas clean. Will use them again."

"Problem: Fractured drain pipe inside basement foundation wall. Outstanding work by all involved. Marybeth was very courteous on the phone. Ryan arrived on time, assessed the requirement and quoted an estimate of cost. Done Right's price was similar to the other two bids. All were about $1K higher than expected; but probably reasonable in light of the +4 hours of hard labor involved. The following week. Colin and Jamiel arrived on time, assessed the situation, and quickly went to work. They manually excavated +3 feet of dirt and clay between the vent pipe and outside wall, and removed the fractured section of drain pipe. They discovered the main drain line had settled deeper into the ground, which probably caused the pipe to split inside the basement. They expanded the original opening in the foundation wall to align and connect the old and new pieces, applied hydralic cement to fill the gaps, refilled the hole, and cleaned up the entire work areas, including the front entry way. Jamiel and Ryan did an outstanding and professional job, working expertly together as a team. Unfortunately when it rained heavily three days later, there was water seeping through the concrete patch. Two days later, Done Right sent Ryan and Adam to correct the issue. They chished out the cement and completely resealed the entire area. Fortunately, when it rained again, the new cement patch worked fine with no leaks. Adam and Ryan did an outstanding jod. Done Right honored its three year warranty for parts and labor. We will call Done Right again for our future plumbing needs and recommend to neighbors for their quality workmanship, commitment to excellence, courtesy, and professionalism."

"Salesman was very accommodating and arranged a quick installation as the house was on the market already. Installers arrived promptly and worked quickly and efficiently. Work foreman was very easy to work with and took the time to explain everything. Work was finished in a timely manner. Work area was left clean. Two calls to the service dept. a couple of weeks later have gone unanswered. My C rating on responsiveness is a combination of an A for the sales rep and an F for the service dept."

"Wonderful! They installed a sump pump in my old house. The man who came out (Jorge) was polite, professional, and cleaned up after himself. I was very satisfied with the work. I moved recently, and the new basement smelled damp, so I contacted Basement Systems again. I got their SaniDry, which is quiet and energy -efficient. It drains right into the sump pump, so I don't have to empty it. The basement now feels dry and comfortable, and everything I store down there in cardboard boxes smells clean. All of my dealings with the company have been very good."

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"The moisture entering our home through foundation walls and permeating the interior environment was a concern for the health of our home and our family. The French drain, sump pump and EZ Breathe Ventilation system recommended and installed by Worthington made an immediate and significant improvement to the air quality in our home and the long-term stabilization of our structure. The team was highly professional in consultation and performance. We couldn't be more satisfied or relieved!"

"Really well. I had a French drain put in in September 2003 but was not happy with the work. I had water come in under the steps and wasn't sure why. They inspected first and gave me two options to choose from."