"Zoom Drain was great !! Everything was explained by Rob on Friday when he came out. Service was provided the day we called due to hearing gurgleing in the kitchen sink when the toilet was flushed. Rob found a blockage in the drain box outside our house which he cleared. On Sunday we found that we were still having some brief water backup into our basement laundry tub when the bathroom toilet was flushed, Kyle came out that afternoon and determined that part of the issue was that the Municipal Sanitary Drain was running slow. Kyle even pulled the Municipal Manhole cover in the street to confirm that the water level was much higher than expected. He spent the time to make sure our drain was as clear as possible and even called our local borough office to inform them that the Municipal drain seemed to have a blockage. We saw a truck on our street this morning and were informed that a large grease plug was found in the municipal drain on the street next to ours. They cleared it on Sunday night and were checking the line upstream from where the plug was to make sure everything was clear. Thank You Kyle. Thank you Zoom Drain Norristown. Highly recommended !!"

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"This was a huge job. A complete basement waterproofing - new internal drains installed and two new sump pumps installed. The guys were great - came on time worked hard all day and cleaned up after themselves. The only negative was at the completion of work when it was time to pay the amount was less than what was originally quoted. I told the guy that and he insisted that it was what he had. I even showed him the quote on paper. I paid it - glad it was less, but a few days later got a call from the office telling me I needed to pay another $1600 (the difference between the original quoted price and at the time of service price) I told her what the guy told me and she got a little rude saying "well you knew what the quoted price was" - yeah I DID know and was prepared to pay but after install HER guy insisted it was the price he had. I wasn't trying to get out of paying but the confusion on how much it costs was with the people working there. I didn't appreciate her attitude as if I was trying to skimp out of paying. Nevertheless, I ended up with this additional payment. However, the work is supposed to be guaranteed for life. No complaints there."

"Extremely professional, highly efficient, best value for new installation of a French drain. They answered all my questions. From the estimate to the finished product this was an awesome experience."

"Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done"

"Excellent service from start to finish. Pete took the time to discuss all possible options in detail, even some that other companies weren't willing to offer. He and Sean were available thru out the process to answer any questions or concerns that we had. The installation went smooth and we are very happy with the final product. Would recommend."

"We interviewed several waterproofing companies for installing a French Drain. We are in NE Philly where the water table is so bad. We get water in our basement with nearly every major rainstorm. After 2 storms dumped 7" in 3 hours and another that dumped 4" 2 days later, we'd had enough after 13 years. Ryan came out and did an inspection and showed us what our basement needed and what Dry Tech's installation would do. He answered a lot of questions and did great follow up with us, without being pushy on hiring his company. After meeting with other contractors, we gave them the job. The workers were thorough, courteous and professional. They took all the steps needed to cover and protect our things that were in the basement and cleaned up everything afterwards. The job took 2 days. While I can't YET state how great the drain works, I'm actually looking forward to the next big rainstorm"

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

"While the plumber himself is professional, informative and knowledgeable, I had to leave several voice messages, send email, and ultimately contact him through the Angie's List messages to get a response when some items needed a return visit.
I purchased a deal from Angie's List, but never received any breakdown of the costs of actual repairs, so I am left to assume that what they did exactly covered the cost I had pre-paid. 
I purchased parts & materials (faucets, sprayers, handles, etc) myself ahead of time since it is often problematic when working in an older (19th century) house.
An assistant replaced the kitchen faucet & sprayer, but I had to have them return to take care of one handle which came loose within the first few days of use.  The pop up in the downstairs bathroom sink that was replaced no longer works. I didn't realize until after they left that the faucet and handles I'd selected that were put on the upstairs bathroom sink render the pop up useless, so the drain is always open. The trap in the kitchen is fine, as is the basement shut off valve. I had also previously had them replace the outside faucet at the barn/garage and that worked well throughout the summer (another Angie's List deal.) 
I was upset that, while installing the upstairs sink faucet and handles, that they didn't notice that the shut off valve was not completely turned off. Hence, when I went downstairs, I found water pouring out of the ceiling in the kitchen. I quickly told them & they shut it properly. Perhaps I am expecting too much, but I would have thought that they would take some responsibility since it was their error  that left 4 saturated ceiling tiles sagging and dripping onto the kitchen floor and island. Instead I was told to simply let them dry. I ended up spraying bleach above them, & propping them up with clothes poles for a full week as they slowly dried. They are still obviously lower than the surrounding tiles.


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"Ryan, Eric and Matt did a great job waterproofing and installing sump pumps. They where onTime, professional and did a great job. They did fantastic work and very very professional the entire time. They took time to review different aspects of project that made me feel comfortable that they understood the job and had options for how I would like things done. Would definitely recommend this crew!! Thanks guys!"