Get matched with top foundation repair specialists in Elsmere, DE

"Our church was build in 1920s so the scope of the project increased as the initial water damage was worst than anticipated. Waterproofone addressed those issues and, installed a french drain system, rerouted water spouts, and added an external drain behind the rear of the church. Our basement has been dry ever since and all previous water damage has been replaced or repaired."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"From the beginning of the project to the end, Basement Gurus made the process feel painless. They gave me a clear understanding of what remedies were necessary to fix my foundation and ensured that all of my expectations would be met. The contracted workers were timely, considerate, clean, and personable. I would strongly recommend Basement Gurus for any waterproofing work and will be using them as often as necessary in the future."

"If you’re looking for work done the right way. AFS is who to call. I had an emergency repair needing done on UTC campus and that day Mike came out and gave a quote and scheduled service that day. And let me tell you when the Mattgican ( Matthew Martin) and the Parrbear ( Parris Houchins) showed up on the job ( exactly when scheduled) they went straight to work and did such a fantastic job explaining what they were doing and why I knew I made the right choice in calling AFS. If half of their employees are as nice and hard working as those guys anyone they send will be top knotch. Fantastic job guys. You made my day a lot better. Great company don’t hesitate to call them. I’d give them 10 stars!!! Won’t be calling anyone else!!"

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"Customer service was on point. They came when they said they would, they did what they said they would. No hassle, no games. I had a foundation crack in my basement wall which was leaking every time it rained. They came on time (and it was snowing) for the free consultant. Estimate was provided on the spot. They came on time to do the job and did exactly as was described/on the contract. We then had a heavy rain storm the weekend after and the basement is dry."

"Excellent, hard working forman and crew who knew what they were doing. Foundation repair and installation of sump pit. pump and backup pump was completed in two days, as promised. Highly recommend."

"Went very well all work done and looks great"

"PLEASE NOTE THAT I SUBMITTED A REVIEW LAST SUMMER OR THE PRECEDING SUMMER.
I CAN ONLY SAY THAT THE SERVICE WAS FINE. BEYOND THAT I WOULD NEED TO HAVE SOME LEVEL OF EXPERTISE IN FURNACE REPAIR WHICH I HAVE NOT.
"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."