Get matched with top foundation repair specialists in Elsmere, DE

"Our church was build in 1920s so the scope of the project increased as the initial water damage was worst than anticipated. Waterproofone addressed those issues and, installed a french drain system, rerouted water spouts, and added an external drain behind the rear of the church. Our basement has been dry ever since and all previous water damage has been replaced or repaired."

"I reached out to this company for a sump pump upgrade and a cracked wall repair. The technician who did my install was very polite and informative. We've had several big storms since my installation was done and I'm happy to say my basement has remained totally dry. I'm very glad I chose this company, I would recommend them to anyone in need of help with their basement!"

"IT WENT VERY WELL. BQ SYSTEMS RESPONDED QUICKLY TO MY REQUEST ( HAD A NARROW TIME FRAME: HAD TO GET IT FIXED SO I COULD SELL MY HOUSE.) AND THE FOLKS AT BQ SYS. DID EVERYTHING THEY COULD TO HELP ME. THE REPAIR TO THE FOUNDATION WALL WAS COMPLETED IN LESS THAN ONE DAY AT A FAIR PRICE. I AND THE NEW OWNERS ARE VERY HAPPY WITH THE REPAIR!"

"From the beginning of the project to the end, Basement Gurus made the process feel painless. They gave me a clear understanding of what remedies were necessary to fix my foundation and ensured that all of my expectations would be met. The contracted workers were timely, considerate, clean, and personable. I would strongly recommend Basement Gurus for any waterproofing work and will be using them as often as necessary in the future."

"The entire process went extremely well. The estimate was very clear about the scope of work, the crew was professional, on time and carefully about reducing disruption/mess and our basement is dry, as promised. They even went above and beyond and fixed a downspout outside so water would flow away from the house. Once the job was finished, the company rep came out to walk through with us and answer any questions. I have no doubt that if a problem did arise, they'd fix it."

"Customer service was on point. They came when they said they would, they did what they said they would. No hassle, no games. I had a foundation crack in my basement wall which was leaking every time it rained. They came on time (and it was snowing) for the free consultant. Estimate was provided on the spot. They came on time to do the job and did exactly as was described/on the contract. We then had a heavy rain storm the weekend after and the basement is dry."

"Excellent, hard working forman and crew who knew what they were doing. Foundation repair and installation of sump pit. pump and backup pump was completed in two days, as promised. Highly recommend."

"Went very well all work done and looks great"

"Perfect. I first showed them where I wanted them to go thru the foundation with the electric for the outside unit"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."