Worthington Basement Health Systems

They are so kind and incredible! They explained all of the options and offered recommendations while taking into account our basement and our financial situation. The team came and worked really hard. Everyone was respectful and pleasant to work with. HIGHLY recommend!

We had numerous issues with water in our basement in the 5 years we owned our home, it was not an easy fix and we received numerous ideas and quotes. The rep from Worthington came out and was amazing, did not try and up sell us, and identified and fixed every problem. Worthington was not the cheapest firm we spoke with but would you really want the guy with the lowest price for a job like this? We would recommend this company emphatically.

Good

The equipment installed is very noisy!

Worthington reached out to me the same day, scheduled a meeting in three days. Matt was very he Paul, examined our basement and around the perimeter of the house. I need t o say they sent a thorough ebook to teach us ahead of time (excellent by the way). My home was quite healthy, lucky us, however made recommendation we can follow op on.

Excellent work and customer service!

The service person was very nice and professional

Not yet finished

The technicians were professional and helpful. They used machinery that managed to keep the dust to a minimum and cleaned up everyday before they left. I would definitely recommend them.

Meeting with the estimator Pete M was the best thing that happened. Pete's knowledge of the industry was amazing. I am so happy I chose Worthington and will most definitely use them in the future.

The service was exemplary. The sales person was keen on education about the project and wanted us to really understand the need for the extensive work. The techs were quiet, careful clean and respectful and worked non-stop until the job was finished. Kudos!

I am so glad we made the decision to hire Worthington Basement Health Systems. Starting with Peter and his thorough explanation, he must say it a thousand times a day, but he had patience explaining our situation so that it made perfect sense. We had the pleasure of working with Corrinne in setting up the appointment, she made it seamless. And finally, what a great job Bolivio and his crew did on our basement. They were all very professional and knowledgeable. It was clear they had experience. Bolivio was very kind and we had complete confidence in him. We are so thrilled that we can now store our belongings in the basement worry free. We had many companies to choose from, and after doing a great deal of research, Worthington was clearly the best choice.

Never showed up despite paying deposit

Professional. Fast - completed project faster than estimated. Cleaned up thoroughly.

Work was performed on time and within budget.

Two men worked tirelessly from 7:45am to 7:30pm to complete the project. They did an excellent job in "clean up," and there was very little disruption to our "normal lives" during the project. I will be having them come back to do additional work in the future.

Excellent service from start to finish. Pete took the time to discuss all possible options in detail, even some that other companies weren't willing to offer. He and Sean were available thru out the process to answer any questions or concerns that we had. The installation went smooth and we are very happy with the final product. Would recommend.

Excellent, professional company. The initial consult provided was thorough and educational. Once we finally decided to schedule, we were short on time. They did everything they could to accommodate. When the work began, it started on time and finished within the timeframe quoted. The workers were clean, courteous, and considerate of us. Every day the work site was protected and left clean for the next day. I would strongly recommend this company for all waterproofing needs.

Worthington Basement Health Systems is a top notch organization. No hard sales techniques and very informative experts. Their work was done on time and to specifications with no drama. This was a big job with heavy equipment and lots of mess. They left the work site in amazing condition when they were done. Even the neighbors commented on how hard they worked and what a great job they did.

Thorough and knowledgeable estimate done by Pete sold me. Sean and crew did a solid job with an old stacked stone basement wall. Price was competitive. Three months from deposit to final inspection.

Even though we ran into a snag with the product, Sean acted as our advocate and did not stop until we were completely satisfied. The workers did clean, careful work.

Very professional company. Clean work on a very timely basis. Accommodating in answering all questions, small or large.

The moisture entering our home through foundation walls and permeating the interior environment was a concern for the health of our home and our family. The French drain, sump pump and EZ Breathe Ventilation system recommended and installed by Worthington made an immediate and significant improvement to the air quality in our home and the long-term stabilization of our structure. The team was highly professional in consultation and performance. We couldn't be more satisfied or relieved!

We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed.

Quick, kind, and courteous. Would happily hire again, but don't think I will need to!