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"They called me to schedule quickly but when they came out they informed me that the Angie's Offer did not include building materials, Offer did not clearly state these items as not valid under the offer or excluded."

"Following the waterproofing of my basement, I decided to install a tile floor. I chose Sino-American Consulting because Mason, the General Manager and Owner, was by far the most knowledgeable of those who gave me an estimate for the job.  I purchased the materials for the job (tiles, grout, and sealer) from Home Depot. When I told Mason that they charge $ 75. for the delivery of the materials and leave them outside at the curb, he said that his men would pick up the materials and bring them into my house at no charge!
 The workmen began the job on Monday, April 13, and finished it on Thursday, April 23. They came every morning at around 8 am, and worked continuously till 4-5 pm every day. They were courteous and responsive, and clearly extremely proud of their workmanship. Mason is very proud of his men: when the job was done, he specifically brought to my attention the perfect circle that they had cut around the newly installed sump pump. Mason is like an artist who strives to create a perfect work of art. He suggested laying the tiles on the diagonal in order to create a more interesting design, and, with the beautiful new baseboard, the result is magnificent! I told him that I need to have a party now to show off my new basement! Throughout the process, Mason encouraged questions, and patiently addressed all my concerns. I highly recommend Mason and his crew, and would definitely call them again when necessary."

"After finding Tillerman Gardens online and requesting an estimate for substantial hardscape/landscape work on our newly renovated house, we were pleasantly surprised to find out that Jesse, the owner, actually grew up in our neighborhood! On top of being a Takoma Park local, and an all around friendly, honest, business owner, we also came to learn that he does great work as well! His team completely transformed our hardscape areas, including installing a beautiful flagstone walkway and patio, a perfectly graded cement driveway, iron railings on our steps, and plants in a number of locations. On top of that, some of the work required some touch up and sealing and Jesse and his team have come out a couple of times later this spring to do that work unprompted. There's a little bit left, but I know they'll be around to finish it as they've taken care of us every step of the way. Even better, everything was done in budget. Look no further! These are your go to guys for all landscape/hardscape work in the area!"

"Prompt and professional service. In addition to completing the job that we initially dicussed, we hired Shawn for another plumbing job. He was thorough and informed us of a problem we were unaware of. Would hire again."

"I hired Ace to clean up the last two autumn's worth of leaves from my yard. The crew of three worked for four hours and cleared the worst of the build-up. They came with all the equipment needed for the job worked diligently for the entire time, and left my yard a lot clearer.
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"Called MJ Homes Services to request mold testing at my residence. They responded to my request within in a 24 hour period. I received a quote promptly after the test was completed. I am so impressed with the services of this company."

"I called Waterproofing Inc on a Wednesday and we scheduled an appointment for an estimate for Saturday. Steve promptly came at the scheduled time and we reviewed the situation in my basement.   I told him of my goal to have a finished DRY basement.  He looked at my existing pump and drain. He suggested that I could apply (or have applied) plastic sheeting to the walls to help with the seepage problem. However, he doesn't do that type of work. He also asked me what I thought the problem was with the moisture problem. He suggested that he could extend the current waterproofing system along the entire back wall and gave me a written estimate for that work. The reason that I rated him a B and said I would hire him was because I didn't feel confident in his diagnosis of the root cause of the water problem and his proposed solution to address the issue so that my basement could be dry. I am looking for a one stop shop with a solution driven individual who comes in as a problem solver. I just didn't get that from Steve. He didn't even look (or ask to look) outside the house to see how the water comes off the back of the house where the problem is.  I'm guess if I just wanted someone to drill up the concrete and put a drain in, he would be fine because his price was reasonable for that work. But I'm looking for a holistic solution provider who will address all issues with the most effective and efficient techniques to keep my basement dry.  I just wouldn't hire him for that role."

"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"

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Showed up on time with all the proper equipment to remove the oil tank.  The fire marshal was there as well.  Everything that was needed to be done was taken care of by Willard Environmental - and they kept us in the loop with every step.

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"They came out today to provide an estimate on fixing a frozen pipe. They ran a snake through the pipe to see if anything was in the pipe causing the clog.  They also checked our crawl space to see if they could access the pipe from that area, but unfortunately are not able to.  They're going to have to remove the siding from the house, clear out the pipe, re-insulate it and replace the siding. Their estimate of $1,200 seems like a fair price.  I especially liked the fact that they took off their shoes before entering the house.  Everyone was very professional, prompt and courteous.  I did pay them today for the snake service and inspection."