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"They called me to schedule quickly but when they came out they informed me that the Angie's Offer did not include building materials, Offer did not clearly state these items as not valid under the offer or excluded."

"Following the waterproofing of my basement, I decided to install a tile floor. I chose Sino-American Consulting because Mason, the General Manager and Owner, was by far the most knowledgeable of those who gave me an estimate for the job.  I purchased the materials for the job (tiles, grout, and sealer) from Home Depot. When I told Mason that they charge $ 75. for the delivery of the materials and leave them outside at the curb, he said that his men would pick up the materials and bring them into my house at no charge!
 The workmen began the job on Monday, April 13, and finished it on Thursday, April 23. They came every morning at around 8 am, and worked continuously till 4-5 pm every day. They were courteous and responsive, and clearly extremely proud of their workmanship. Mason is very proud of his men: when the job was done, he specifically brought to my attention the perfect circle that they had cut around the newly installed sump pump. Mason is like an artist who strives to create a perfect work of art. He suggested laying the tiles on the diagonal in order to create a more interesting design, and, with the beautiful new baseboard, the result is magnificent! I told him that I need to have a party now to show off my new basement! Throughout the process, Mason encouraged questions, and patiently addressed all my concerns. I highly recommend Mason and his crew, and would definitely call them again when necessary."

"Jesse and Tillerman Gardens are top notch! We have worked with them for years. With our first home they widened our driveway, added a retaining wall, leveled our backyard and made a beautiful stone wall around our garden. Our house sold in 2 days and all the feedback was about our “beautiful curb appeal”. I was most sad to leave these features of our home, I literally did not want to move and leave my stone wall! It was a deal with my husband to call Jesse immediately and get a new stone wall around my garden. In our new home Tillerman gardens has created a new curved stone pathway, MY stone wall around the garden, leveled the backyard, created a patio around our shed, added a split rail fence, not to mention the landscaping! Jesse helped us choose the best perennial plants to give our new home that lovely curb appeal. The neighbors literally stop us daily to tell us how much they love it. My recommendation for Jesse and Tillerman Garden could not be any higher! It has not only been a pleasure working with him, but we feel like he is apart of our family and the reason we love our new home SO very much!"

"Prompt and professional service. In addition to completing the job that we initially dicussed, we hired Shawn for another plumbing job. He was thorough and informed us of a problem we were unaware of. Would hire again."

"I have about 2 acres of wooded yard and fell hopelessly behind dealing with the leaves. So I contacted the folks at ACE for some help. The staff and service was great from start to finish.
They we friendly when I called to  set up the appointment and worked with me to accommodate my work schedule. And, they continued to to make sure I was in the loop when the two gentlemen came to do the work. Not only did they contacted me to tell me they were going to be a bit delayed - it turned out to be about an half-hour - because of some engine troubles, they also spent time with me when the arrived to find out what my expectations were and where I wanted them to focus their efforts. Afterwards, they gave me regular progress updates. Since they were hired at an hourly rate, they wanted to make sure that they completed the work  I needed done and that there were no unexpected surprises regarding the cost. Both of which, I very much appreciated.
Moreover, although the cost was a bit higher than I hoped, that was because I underestimated the scale of the job. In retrospect, the cost was very fair given  the herculean effort of the two gentlemen - unfortunately I can't recall their names - to clear up all of the leaves. They worked nonstop, methodically, and effectively, and were able to clean up the entire property. When they were done there wasn't so much as a leaf or branch left behind anywhere. I was amazed!
I can't say enough good things about the folks at ACE. I would hire them again in an instant and would recommend them to anyone who needs work done around the yard.
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"Can't imagine better service, or price. It was raining on the original date of work, and they immediately scheduled another work day in the same week. They called when they were running late, and when they showed up the workmen were professional and downright pleasant to talk with. I wasn't able to get onto the roof, so they took pictures to show the site before and after. The people I dealt with knew what work needed to be done, as well as my scheduling requirements, and seemed genuinely concerned with my satisfaction as a customer. I have no doubt that MJ Home Services will be the first contractor I call for my next repair."

"Steve Norfolk and his crew dug down to the footing and applied the waterproof material a section at a time.  The original plan was to dig the entire area first and then apply the waterproof material all at the same time.  However daily torrential rains turned the area into a sea of mud, so he decided to do it a section at a time to minimize problems associated with the rain.  He had to break up a concrete slab (porch) for 1/2 the front, and approximately 25 feet of driveway next to the house.  Progress was slow due to the rain and mud, but Steve steadfastly pursued the completion of the job despite the setbacks.  Although justifiably discouraged by the rain and lack of progress, he exhibited a positive "can do" attitude and kept at it.  The finished product was professionally done.  Backfill and all concrete were properly completed, and grass seed applied.  Steve is a conscientious professional who knows his business and can be relied upon to do the work he says he will accomplish.  I would use him again in a heartbeat.
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"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"

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Showed up on time with all the proper equipment to remove the oil tank.  The fire marshal was there as well.  Everything that was needed to be done was taken care of by Willard Environmental - and they kept us in the loop with every step.

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"They came out today to provide an estimate on fixing a frozen pipe. They ran a snake through the pipe to see if anything was in the pipe causing the clog.  They also checked our crawl space to see if they could access the pipe from that area, but unfortunately are not able to.  They're going to have to remove the siding from the house, clear out the pipe, re-insulate it and replace the siding. Their estimate of $1,200 seems like a fair price.  I especially liked the fact that they took off their shoes before entering the house.  Everyone was very professional, prompt and courteous.  I did pay them today for the snake service and inspection."