"They came and measured chimneys on the first visit (2 large chimneys, three stories up). Caps were delivered a week or so later. They came back and installed them. Professional and punctual. Answered all of my questions. Great to work with."

"The service was great. They came out the same day. Cleand my chimney and the price was fair. I would recommend them to my family and friends."

"Took advantage of a promotion that this company ran for chimney cleaning. Although the promotion expired, they did honor the quote/price--which I appreciated. The crew came out and did the job. They were careful and didn't make any mess, which I appreciated. The cleaning was done from the bottom-up (going up through the chimney) which I didn't expect--although it makes sense. However, I have a very tall chimney (100+ feet up - it's a large 3-floor victorian house) so I wondered how that type of cleaning would work. Anyway, they did the job and I thought I got a good deal. However, I had a mason out for some other work on the chimney. When he did a full inspection he said the cleaning had only gone 'half-way' up and that they didn't do a complete job. I trust the mason more, because he did some significant jobs for multiple friends. Also, I was asking the crew leader for a quote for chimney caps. He said they could do it, but that they would definitely need a lift because of the height. And that a lift would probably cost $1000 or more (that didn't include the cost of installing the chimney cap either). Not sure if he was just trying to discourage me from choosing them for the work, but the conversation felt a little 'slick' to me. Anyway, the mason quoted me $400 for each and would go up on the roof without a lift. So clearly I didn't need to spend over $2000 to get the caps done. So in short, this is 'you get what your pay for.' If you have small house, it's probably perfect. But for me, they short-cut the job which is a disappointment."

"very pleasant and respectful company diagnosed the problem and corrected in an officiant and timely manor, would definitely recommend to any family or friends!"

"It was great. Royal Roofing came in with the low quote of three that I got. We have a big roof with multiple ridges and hips. We also have a large chimney and two skylights. We have had two major thunderstorms since then and no leaks. Also, we had solar panels on the roof that were taken off for there job to be done. When the panels were put back up one of the workers asked who did the roof because he was so impressed with the job that they did."

"Fantastic isn't a sufficient assessment of the job their serviceman, Rich, did. Not only did he do an excellent job cleaning the chimney and pipes (and replacing/fixing pieces I wrecked) and keeping the room clean, the insert is burning the wood better, cleaner and more completely than when it was installed brand new (it's at least 10 years old). The glass on the door is staying clean and I'm not getting smoke in the house like I use to even when I damp it down. I was late having them come because I had planned this year to replace it (I always had so much frustration with it) . Now I may not. I couldn't be happier."

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Prompt communication and service. Very pleasant crew. They came when promised, did the job, cleaned up. Doesn't get any better and we plan to use Home Facelifters for future projects. Thanks!

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"Halfway they put a cap on top of the chimney"

"The service was wonderful, we have an old house with older brick foundation wall and Larry was very knowledgeable on fixing it up and using 10 year waterproof spray. Larry was easy to work with and was very efficient. He communicates well with his customers and he does phenomenal work. I'm happy that my wife and I found them. I surely will be using him for future projects that need to be done on my house. He's a true professional who got the work done quickly and effectively. While fitting our chimney cap he let us know that our other chimney had a crack and he was able put a band aid on it for us until we have the funds to get it taken care of."

With over 20 years serving Western Massachusetts and Northern Connecticut, The Yankee Craftsman has the experience and knowledge to complete any Massachusetts remodeling project you may need. The Yankee Craftsman has many references, and is licensed and insured. Our skilled designers and craftsmen give your project life, taking it from concept to completion, with the end result being just what you've always dreamed of… A masterpiece.