Get matched with top storm drain installation pros in Salisbury, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

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The drains were done in one day. Due to very sandy soil, he came back the next day with topsoil and then was able to put in seed. The job was done professionally and the installers were friendly and knowledgeable.  The site was cleaned up and all I have to do  is water the seed.  He assured me that if there were any problems whatsoever, I should let him know and he will come out and see to it. I am very pleased and it all went smoothly.

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"it was great, Kris and his team were great to work with, they came in and got the job done quickly and professionally, they cleaned up every day before they left. If it wasn't for his team our basement would've flooded multiple times a year. We feel like we got our basement back, doubling the size of our living space in the house"

"Their goal was to pickup and empty the Bullbag within 2 business days from when i called - they did it in 3. Not too bag. Bagster took us over 1.5 weeks! This company is based in CT. They are like working with our friends. They were professional, easy to work with, and the price was a fixed price - no surprise charges that dumpster companies always hit you with after they pick up the dumpster. The best part of this? We get to keep and reuse our bag again-it's guaranteed for life! No trips to HD anymore!!!! Definitely use them! You won't be disappointed!"

"Very reliable and quick install. Beautiful work and polite and professional"

"Lov's wife set up the appointment. A phone call confirmed Lov's arrival time. He was on time. He worked neatly and efficiently to fix the leak. It was Saturday of Labor Day weekend. Lov and his wife were pleasant. Overall a great experience."

"With their assistance my inland wetlands permit application was approved quickly by my town. The work involved installation of drainage and regrading my entire back yard to bring the lawn back up 14" due to erosion over time. The work was done timely. The extra work included a beautiful new rock wall as well as an excellent exterior basement door entryway. The yard has been reseeded once after the initial seeding and will be reseeded again during the fall. The company takes pride in their work! Pricing was fair as well."

"He did everything ahead of schedule, and was careful with our stuff that stays in the basement.  He left the area neater that he found it, and the price was very fair.
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