Get matched with top storm drain installation pros in Colebrook, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"They installed a French drain. They also maintain it. They do great work and are very responsive."

At Vanguard Plumbing Solutions, we are more than just a plumbing company; we are a team of dedicated professionals committed to providing unparalleled plumbing services to our community in Litchfield, Connecticut. With years of experience under our belts, we have established ourselves as a leading provider of efficient, and reliable, plumbing solutions.\n\nAt Vanguard Plumbing Solutions, we’re here to cover all your plumbing needs, whether you’re at home or running a business. From fixing leaks to keeping your water heater in top shape, our services are tailored to meet your needs. With our expertise and the latest technology, we aim to get the job done efficiently and effectively, so you can get back to what matters most to you.\n

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Ron was very professional from the start to finish. I had a blocked basement drain repaired and a new day light drain installed to this basement drain. The work was outstanding. The basement doesn't flood anymore. Thanks Ron for a great job well done."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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Our property has a low spot, and when it rains it creates a huge puddle (pond!) on one side of the driveway. Because we will be doing some driveway work, we needed to remedy this situation first.  Using both Angie?s List and other sources, we obtained estimates, many of which were quite high and the proposals seemed to be overkill for our situation. We contacted AJ (M&M Construction) and he responded quickly to meet with us to discuss the project. We had sent him pictures of the issue after a rain so he could better understand the problem.  He listened to our concerns, discussed options and give us his best solution and sent us a proposal the next day.

Based on our meeting with all the contractors, we decided to accept AJ?s proposal.  He was very knowledgeable, professional and willing to listen to what we had to say (which other contractors were not...one contractor came without pen or paper, asking us for some, even called his office several times asking how to use the equipment to measure the job!!). AJ stayed in touch concerning the scheduling of the work. The job needed to be coordinated with the driveway job and AJ worked with the contactor to ensure the drain would be placed appropriately. That saved us a lot of phone calls between contractors and left us feeling confident there would be no issues between the two jobs.

The crew arrived on time, got right to work and worked to get the job done in one day. AJ and his crew worked very well together. During the digging of the trench for the drain pipes, they ran into a huge buried tree stump that must have been left during the house construction. AJ offered to remove the stump, rather than work around it, noting that, as the stump rots it might cause sagging of the new driveway. He gave us a fair price to remove it and after some effort, he removed it and dragged it away. Even with that disruption, the job was completed in one day and completely to our satisfaction. After the drain and drain pipes were installed, they raked out the area, leveled it and left it ready for the driveway contractor. They even reseeded the area that was affected by the dragging of the stump.

We have had a number of construction projects done at our home and often we never saw the supervisor or person in charge on the job. But AJ was there from the beginning to the completion of the project. To us, that is important. If there is an issue, we know it will be addressed immediately.

As another client said in their review, I would not waste any time with other contactors. M&M Construction did the job from the beginning estimate to completion (and them some!), exceeding our expectations. Before leaving, AJ made sure we knew to call him if there were any issues so he can come out to remedy them. Thanks to AJ and his crew for a great job. You can be sure that we will use them again and will definitely recommend them.

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"Money well spent! A truly dry basement. We looked around and compared quality and costs! Empire was the best choice. Furthermore, they put the sump wells where the water goes at the base of the foundation! Not the top of the footing! At the top of the footing, we would still get water in the basement. They were professional experts, extremely knowledgeable, very and friendly! We had zero cleanup after the installation. I recommend them to everyone I know who has a water problem in their basement. Go with Empire! You won’t regret it!"

"It went well! I expected it to take a long time to get it picked up, but I called for the bag to be emptied on Friday and they were here Saturday! I am already filling it up again. (We have a MESS from the storm and need to finish the kitchen before this weekend's company coming in from out of town.) I have already called them to request my bag be emptied on Friday, and they have me on the schedule! I can't believe the customer service is so great! This is not a regular dumpster company. I have a dumpster delivered last summer and they gouged my driveway. What a nightmare it was to get them to pay for the driveway to be fixed. NEVER AGAIN! It's BullBag only for our future needs."

"Went great, they Installed a brand new insulated door on my cape. Super responsive even after the install and 100% stands behind his work! I was having an issue with the lock on my door due to a manufacturing error (No fault of his) I called him up and the next day he was at my house installing a new functional lock on my door. Highly recommend!"