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Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.

"They ran interior piping to a sump pit. They had to break up the floor install the piping. Install a sump pump pit so the water was pumped outside. Then recement the trench. This is the second time I have used this company and I highly recommend them. I have had two different crews doing the work and both did an outstanding job."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"was very kind and professional got the job done very well and in a great time recommend to anyone"

Groundworks is the North America?s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we?re there with one mission ? to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing\n

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"it was great, Kris and his team were great to work with, they came in and got the job done quickly and professionally, they cleaned up every day before they left. If it wasn't for his team our basement would've flooded multiple times a year. We feel like we got our basement back, doubling the size of our living space in the house"

"I purchased an deal for $99 for 2 hours of labor.  Originally I intended to apply the time toward replacement of a shower faucet, but the same week, three gate valves in my basement began to fail.  Lew was very responsive and able to accommodate my schedule, and replaced all three valves with ball valves as well as the piping in the area.  I purchased an additional $150 worth of parts from Lew which are warrantied for a year.
What I appreciated most was Lew's evaluation of the shower faucet, which he looked at while he was at my house.  He pointed out that the faucet that I had purchased would not meet my long-term needs and made recommendations so that I could purchase (on my own) a model that would be better for me.  He also gave a very rough quote for the labor that would be required.  Lew could have just installed the faucet I purchased and waited until it failed in another year and installed another one and made twice as much money, but he didn't.  I'll certainly have him back again.
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"I have now had 4 pickups from this company. Each time it has been with different items: I have had my kitchen remodeled,  a deck torn down and rebuilt, a new roof put on, old fencing disc arded, and a yard cleanup. The only difference in pricing was for the roofing and even though ti was more money it was STILL CHEAPER than a dumpster!!! I don't know how these guys do it, but they pickup on time, without issue andfor the cost quoted. I have turned each of my contractors onto them - now they are using them. SO MUCH cheaper and better service than any dumpster company I have used!"

"Service went pretty well. I called on a Sunday afternoon and the phone was immediately answered by a receptionist. She dispatched someone who was nearby, and he called within 15 minutes. We ran through some diagnostics over the phone, and he decided he needed to visit.

The service person was a little rough around the edges, but otherwise was professional and competent. He arrived at the house, checked the water system electrical system to ensure the water tank had no issues. He then went out to the well and pulled the pump from the well.

Once he had the pump out, he diagnosed that it was completely shorted and that we would need a new pump. He didn't give a lot of good technical answers when I asked what happened, so it seemed like a foregone conclusion that I needed a new pump. I would have felt more comfortable if he were able to review why they pump had failed in a more detailed and scientific fashion.
He quoted me $800 for the replacement pump, of which he had a few on his truck. Again, I don't know enough if this is a good price. He didn't sell me on the features of the pump, which perhaps he should be more read up on.

He installed the new pump, added chemicals to the well to kill any pathogens, and we started to bleed the iron rich water. All in all, he was there for 90 minutes.

Complaints - He was not careful with the pump tubing and nearby flowerbed. It's almost as if he didn't care. I mentioned to him to please be careful, but he didn't seem to like flowers very much. He also wasn't very knowledgeable about his product."