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Avatar for Connecticut Basement Systems, Inc.
Connecticut Basement Systems, Inc.
4.3(
589
)
Foundation Drainage - Install or ReplaceSump Pump or Interior Foundation Drains - InstallBasement Drainage Channels - Install

Serving Salisbury, CT and surrounding areas

Approved

In business since 1987

Free estimates

Warranties offered

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."
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Additional Photos

+12

159 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Groundworks
Groundworks
4.9(
13
)
Sump Pump or Interior Foundation Drains - InstallBasement Drainage Channels - Install

Serving Salisbury, CT and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 2025

Free estimates

Warranties offered

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

Foundation
Foundation
Foundation
Concrete
Concrete

+16

581 neighbors recently requested a quote
Avatar for Jonathan R. Habacker Plumbing and Heating LLC
Jonathan R. Habacker Plumbing and Heating LLC
5.0(
4
)
Drain Clog or Blockage - Clear

Serving Salisbury, CT and surrounding areas

Approved

In business since 2025

Free estimates

Emergency services offered

Jonathan R. Habacker Plumbing and Heating LLC is a family owned and operated business. We are here because we enjoy providing plumbing services in the northwest corner of Connecticut to west Hartford. We like to treat our customers like family. You need family as much as you need plumbing. We are committed to keeping your home running smoothly and efficiently

Plumbing and Heating
2 neighbors recently requested a quote
Avatar for M&M Plumbing
M&M Plumbing
5.0(
2
)
Drain Clog or Blockage - ClearDrain Line Breakage - Camera Locate

Serving Salisbury, CT and surrounding areas

Approved

In business since 2000

Free estimates

Emergency services offered

M&M Plumbing is a 26 year old, plumbing, heating, and drain cleaning company that is built on experience, hard work, and dependable service. With years of hands-on knowledge, and experience we take pride in delivering honest, high-quality workmanship for homes and businesses. From emergency plumbing repairs and heating system service to clogged drains and routine maintenance, we handle every job with professionalism and care. Our mission is simple: provide fast, reliable solutions and treat every customer like family. We are here to help! \n

Kitchen faucet
Kitchen faucet
2 neighbors recently requested a quote
Avatar for All Things Sewer and Drain Care
All Things Sewer and Drain Care
4.8(
36
)
Drain Line Breakage - Camera LocateDrain Line Breakage - Camera Locate - For Business

Serving Salisbury, CT and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"The initial company that I called gave me a quote of $22,000 to replace cast iron piping under my home and in my front yard. My son was familiar with the work of another company, All Things Sewer and Drain, gave them a call and sent them the video taken of the underground piping. All Things, Sewer and Drain came out in the early evening to help me find a solution to this problem They worked until 1:30 AM scaling the interior of the cast-iron pipe and flushing out debris. They even found a large metal piece and worked diligently to flush it out. This company worked so hard to correct the problem and saved me close to $20,000. I highly recommend this company to anyone in need of sewer or drain care. Note: The next day I found out that my insurance company would not have covered any of the cost. I would have had to pay out of pocket $22,000. I am so very grateful to my son for calling All Things Sewer and Drain, to find an economical solution to the problem that came upon us in a single weekend."
Our work
OUR WORK
OUR WORK
Recommended by97%of homeowners
Avatar for Empire Construction Waterproofing llc
Empire Construction Waterproofing llc
5.0(
15
)
Basement Drainage Channels - InstallFoundation Drainage - Install or Replace

Serving Salisbury, CT and surrounding areas

In business since 2006

Free estimates

Warranties offered

We specialize in basement waterproofing, foundation sealing and crack repair, yard drainage, yard grading, gravel road maintenance, small excavation. We pride ourselves on the quality work we provide, while delivering great customer service. Check out all the services we offer below and call -or- click to schedule a free estimate today!

Response time12 hrs
Recommended by53%of homeowners
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French Drains questions, answered by experts

DIY plunging or drain cleaning chemicals may help minor clogs, but professional hydro jetting ensures long-term solutions.

Pouring drain cleaner down a vent pipe isn’t recommended. First of all, unlike a clog in a sink or bath caused by such material as soap scum build-up, toothpaste, and hair, clogs in a vent pipe are likely the result of debris from trees or even an animal stuck in the pipe. Drain cleaners won’t be able to eat through this kind of material. The cleaner will only become clogged in the vent with the debris, causing even more problems.

There are several ways to tell if your gutter downspout drain is backed up. The most obvious sign is when you see water flowing over your gutter edges. This can occur during everything from light rain to a rainstorm. Additional signs can include peeling paint around your downspout, visible dirt around your downspout, and moisture on the side of the house. If you're having ongoing problems with clogs caused by a poorly designed or worn-out gutter system, consider getting a quote for gutter replacement cost.

A professional drain cleaner is a plumber or specialized drain cleaner with the necessary tools to unclog drains and tiles to keep waste water flowing out to the septic tank or city sewer for processing. Keeping wastewater from backing up into your home helps keep you and your family safe from potential contamination and sickness. These pros can help resolve nearly any drain situation in a safe and efficient manner.

As with many appliances, proper maintenance is key to maximizing your garbage disposal’s life span. If everyone in your household is on board with proper care and maintenance, like running water while operating the disposal, you should get plenty of years out of your unit. Avoid putting the wrong food items down the disposal, including pasta, rice, bread, and more.

The Salisbury, CT homeowners’ guide to french drain services

From average costs to expert advice, get all the answers you need to get your job done.