Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Lucys Hardwood Floor logo

Lucys Hardwood Floor

Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,

About us

DEAR CUSTOMER, Lucys hardwood floors is a family woman operated business. since 2006 we provide flooring services in CT,MA and NY. Thank you for your interest in Lucy's Hardwood Floor, LLC. We offer a wide variety of services for residential and commercial needs. With over 16 years in the business, Lucy's Hardwood Floor, LLC, has refinished, and/or installed thousands of hardwood floors. We are one of Connecticut's largest professional hardwood floor specialists . We pride ourselves on professional floor refinishing. We have a powerful vacuuming system to reduce dust. We check our equipment to make certain that the machine is balanced and in good operating condition. With our time you will find professionals to install, sanding, refinish or just re coating your floor. We install vinyl and laminate floors. Also, we offer free estimates. 203-400-7375 Lucy's Hardwood Floor, LLC We hope to see you soon. Lucy Freitas

Business highlights

Se habla espanol
Emergency services offered
19 years of experience

Services we offer

Installation of hardwood, Recoating, Refinishing, laminate and vinyl. Sanding, repairs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
8%
1
0%
Showing 1-13 of 13 reviews
Ken S.
Dec 2023
5.0
Yes, I recommend this pro
They did a great job

Robert M.
Jul 2023
5.0
Yes, I recommend this pro
$1,400
All completed as expected.

David N.
May 2023
4.0
Yes, I recommend this pro
$400
We’ll done. They did a great job fixing my mistake while working on the floor.

Raghunathan A.
Jan 2023
5.0
Yes, I recommend this pro
Lucys Hardwood Floor are Highly Professional. No hidden costs or terms. Very prompt and quality service. Over all, Great customer care. I would recommend them!

Ryan C.
Jan 2023
5.0
Yes, I recommend this pro
$1,400
Lucy contacted me within 5 minutes of filling out my info and what services I needed. She was right to the point with pricing which was by far the most competitive around. We came up with a contract that was more than fair on the spot which was on a Friday. Her guys came out that Monday to do the job! Fast and easy with great communication from Lucy. Would absolutely hire again no questions asked.
Response from Lucys Hardwood Floor
"Dear [Member Name Removed] We enjoyed the opportunity to provide you a great services. you were a great client to work with. Keep in mind you have one year warranty. see you in the next project Lucy Freitas lucysfloor.com"

BRIAN F.
Nov 2022
5.0
Yes, I recommend this pro
$1,900
very good and clean
Response from Lucys Hardwood Floor
"Dear Customer IT was a great pleasure work with you. you are a very nice customer and person. I now keep telling my works: " bye bye for now" as you said all the times we spoke on the phone. I hope to see you in the next project LUCY FREITAS"

Craig D.
Oct 2022
5.0
Yes, I recommend this pro
$6,300
Everything went very smoothly. received a quote and a date for removal and replacing of furniture, sanding, staining and 3 coats of oil based finish. All went very well and priced very reasonable!
Response from Lucys Hardwood Floor
"DEAR customer THANK YOU for review our service. we highly appreciate your time and business. I hope to see you in a future job. sincerely, Lucy Freitas Lucys Hardwood Floor"

Bill A.
Aug 2022
5.0
Yes, I recommend this pro
Prompt service, excellent quality
Response from Lucys Hardwood Floor
"Hello Customer THANK YOU for review our service. we highly appreciate your time and business. I hope to see you in a future job. sincerely, Lucy Freitas Lucys Hardwood Floor"

Sarah B.
Aug 2022
5.0
Yes, I recommend this pro
I definitely recommend Lucy 's Hardwood Floor. I need new hardwood floors installed and refinished for my new home. Lucy came and very professionally explained step by step and what were my choices. The crews were very polite and clean. I will use Lucy's again for sure for future projects.
Response from Lucys Hardwood Floor
"DEAR CUSTOMER THANK YOU for review our service. we highly appreciate your time and business. I hope to see you in a future job. sincerely, Lucy Freitas Lucys Hardwood Floor"

DJ S.
Aug 2022
5.0
Yes, I recommend this pro
It was terrific, she showed up when she said that she will show up and I was very happy.
Response from Lucys Hardwood Floor
"Hello [Member Name Removed]. Thank you so much for your review. It was a pleasure work with you and I appreciate to be able to work in your job. See you next time. Lucy ?"

Melaine H.
Aug 2022
5.0
Yes, I recommend this pro
Wonderful!! They were fantastic did an awesome job! Very fast but job done right
Response from Lucys Hardwood Floor
"Hello [Member Name Removed]. It was my pleasure work in your project. I thank you for select my company. I am glad you are happy with our service time.. I hope to come back soon. ? Lucy."

Donna G.
Aug 2022
5.0
Yes, I recommend this pro
Lucy came to my residence and did a complete review of my existing floors and the new ones I wanted to install. She was professional and had great knowledge. We signed a contract and her crew showed up on time. They were professional, respectful and make sure I was happy with the project. I feel 100% confident recommending Lucy and her team
Response from Lucys Hardwood Floor
"Hi [Member Name Removed]. It’s a pleasure have you as my client. I am very happy we provide you a good service. I hope to be able to provide you more jobs in the future. Thank you for the opportunity to work at your job. See you soon Lucy. ?"

Sasha V.
Aug 2019
2.0
$800
Fraud. Quoted Price was great at first . We have joined kitchen and living room. We agreed to do it in two steps- kitchen first $800, since we just remodeled the kitchen, and then living room $800. I personally asked to cover the furniture in living room before sanding, and helped the guy to cover most of it. Then when one thing was left to be covered- (the chandelier), he said he would do it himself, and I should go, because he have to insulate the room. Chandelier Ended up not protected at all!! and when I asked about it- they said they don’t suppose to cover anything. For gods sake- I would of done it myself! Now I have to spend so much more time cleaning every bead! The thing is- you getting agreement with Lucy, and verbally she promises you the world! (Put it in writing)! Worker doesn’t speak any English. And then there is Sarah to to fight over the phone with, over the promises not kept. You’ll never hear from Lucy after contract is signed. Handshake and promises means nothing- i should have learn it by now! Even first half of the project was not complete -lots of serious touch ups needed. Over the phone Sarah said, that I need to pay same amount of $800 for them to come and touch it up ! I really don’t know how they received all these good ratings - but I would stay away. They running quickly for Quantity without Quality.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Lucys Hardwood Floor is currently rated 4.7 overall out of 5.

Lucys Hardwood Floor accepts the following forms of payment: CreditCard

Yes, Lucys Hardwood Floor offers free project estimates.

No, Lucys Hardwood Floor does not offer eco-friendly accreditations.

No, Lucys Hardwood Floor does not offer a senior discount.

Yes, Lucys Hardwood Floor offers emergency services.

No, Lucys Hardwood Floor does not offer warranties.