Get matched with top foundation drain installation pros in Warren, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Again! I call on Perez Asphalt and paving. And again they did a great job! They also did my driveway. Prompt, Efficient, they were neat. They were focused on the task at hand. They showed up they did the job with patients, cleaned up and left. The best part was the fair price, someone else tried to charge me more than double for the same job. Good experience throughout!"

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"After meeting with Dave I knew immediately that I would have him do the excavation and grading for my new garden project. He had the same vision for the area that I had. The job took a little over a day to complete and was done to perfection. Top soil evenly spread with a york rake. All I needed to do was clean up around trees and seed. I couldn't be more happy."

"Nixon repaired two very extensive cracks in our Corian sink that others did not want to deal with. He also fixed more problems that we were not aware of but could readily see when he showed them to us. Nixon saved us the cost of replacing the whole Corian kitchen counter top and potentially future large water damage. He is easy to deal with and provides prompt service."

"I recently had the pleasure of working with Husky Masonry and Paving for the installation of an asphalt pad in my backyard, and I couldn't be happier with the results! The team was incredibly quick and efficient, completing the job in no time without compromising on quality. Not only did they deliver a fantastic asphalt pad, but they also took the time to clean up thoroughly after the work was done, leaving my yard looking immaculate. The professionalism and politeness of the entire staff were truly impressive—they were friendly, respectful, and answered all my questions with patience. I highly recommend Husky Masonry and Paving to anyone in need of paving services. Their dedication to customer satisfaction and attention to detail make them a top choice! Thank you for a job well done!"

"Ron was very professional from the start to finish. I had a blocked basement drain repaired and a new day light drain installed to this basement drain. The work was outstanding. The basement doesn't flood anymore. Thanks Ron for a great job well done."

ERVIN H CONSTRUCTION LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.