Less than 4 months after installation all of the engineered wood flooring is cupping. Although the manufacturer's installation instructions specify glue-down method (which was the original method we selected, and paid for in the end), Jason pushed for floating floor installation. Just...

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Verified Reviews for Backsplash Installation pros in South Lake Tahoe, CA
Last update on October 11, 2025
- Alena R.
- Robert R.
The installer, Andrew, was friendly, courteous and very professional. He installed (not replaced) two bathroom exhaust fans, cleaned up the debris and finished within 4 hours. I’d recommend Helix to anyone without hesitation.
- Susan P.
Everything went very well and we are thoroughly satisfied. Everything was handled promptly and professionally and everyone in the company was pleasant and easy to work with. We had a little misunderstanding on the installation and the owner even took time to contact us personally and explain...
- Kevin W.
They called me with an eta. And they where there before I knew it. They install them very fast and put tarps down not to damage my new hardwood floors!
- Sandy M.
The goal was to reduce heat transfer into the western facing windows in our top level condominium. The entire process went smoothly, from the initial contact, estimation and installation. The material they recommended has succeeded in making the west facing room much more comfortable in the...
- Jason W.
There team of installers were fast and efficient. They did such a great job I could not tell the difference. I came home on the day of service, The day had slipped my mind that they were coming over. I was washing my hands at the Kitchen sink when I was gazing out the window. Then it dawned...
- Robert P.
Very quick. Nice price, friendly installers. Took about 3 hours from start to finish to repair and install the gutters on this 2 story house.
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Quality Floors 4 Less
Quality Floors 4 Less
Locally Owned and Operated by 4 very close families of friends and partners of more than 10 years, Quality Floors 4 Less is a Unique and Revolutionary Concept of a Flooring Outlet: we are an Exclusive Northern Nevada Public Distributor of a Select Few Awesome and Proven over the years Brands that create Premium Laminate, Solid & Engineered Hardwood, Linoleum & Tile Flooring, and now 100% Pure Wool Carpets & Rugs, using the latest technology and a state-of-the-art equipment. Proven means that we’ve personally installed what we offer to you in Homes and Businesses of Reno/Tahoe/Carson area for many years, including in our own homes!!
"They were very pushy and wanted to replace the all the carpet with a laminate flooring upgrade for $3000. Carpet Doctor repaired it for $375. Seems like they were trying to take advantage of a disabled Vet."
Ralph N on October 2019
Locally Owned and Operated by 4 very close families of friends and partners of more than 10 years, Quality Floors 4 Less is a Unique and Revolutionary Concept of a Flooring Outlet: we are an Exclusive Northern Nevada Public Distributor of a Select Few Awesome and Proven over the years Brands that create Premium Laminate, Solid & Engineered Hardwood, Linoleum & Tile Flooring, and now 100% Pure Wool Carpets & Rugs, using the latest technology and a state-of-the-art equipment. Proven means that we’ve personally installed what we offer to you in Homes and Businesses of Reno/Tahoe/Carson area for many years, including in our own homes!!
"They were very pushy and wanted to replace the all the carpet with a laminate flooring upgrade for $3000. Carpet Doctor repaired it for $375. Seems like they were trying to take advantage of a disabled Vet."
Ralph N on October 2019

Best Hardwood Flooring LLC
Best Hardwood Flooring LLC
Best Hardwood Flooring was established in January 2005 by two brothers, Cesar and Miguel Estrada. Both spent over a year working for a construction company and at the same time trying to fulfill their dream of applying their skills and ability that would allow them to one day open their own company. They and their families sacrificed their time and committed all that they had to their business, through hard work, responsibility, guarantee, honesty and always looking for the client’s complete satisfaction, their work load increased in a matter of months and they were able to do away with their job at the construction company and open Best Hardwood Flooring. Miguel and Cesar personally supervise each contract, and they are very grateful that in spite of the economic downturn, they have grown above and beyond what they ever expected, and now they have open their own show-room in Reno in which they are able to display assorted woods.” Visit Our Showroom
"All around excellent experience. We visited Best Hardwood Flooring's store while shopping around to find the right flooring for our home (and we visited several stores). Their sample selection was very impressive, by far the best of all the stores we visited. Yaqueline was very attentive and helpful during that first visit, and provided us with several samples to take home and consider. Once we had made our decision on a product, we went over pricing, and found that they offered the best price for the flooring product we had selected, which was a higher-end Luxury Vinyl Plank flooring (and we did check around on that pricing..). Jaqueline then arranged for Caesar to come out and take measurements at our home, and provided us with a few quotes covering some options ranging from Best doing all of the work, to quotes resulting in a reduction in some of the costs by performing a portion of the preliminary preparation work ourselves, which I had requested of her and found to be very helpful. Once we made our decision to go with Best and had them place the materials orders, they provided us with a schedule for the job, and an estimated duration before completion. The job was then booked per our scheduling preference. On the scheduled day, Mario and Juan showed up on time to begin the job. They were very courteous and went over the details of the job with us such as what area of the house they would begin installing the floor, how it would be installed, and asked us what our preferences were for orientation of the plank or offered suggestions whenever applicable as the job progressed. They even took the time to sand the subfloor where there were even any slight edges to ensure it was a smooth level base for the new flooring planks. They arrived on time each day, and actually completed the job ahead of the projected duration originally provided. These gentlemen did an outstanding, VERY PROFESSIONAL job! We could not be happier with the result of their workmanship, and we are absolutely delighted with our new flooring! We would not hesitate to recommend this provider, and will definitely return to them for any additional needs going forward. Very pleased."
Marc H on August 2021
Best Hardwood Flooring was established in January 2005 by two brothers, Cesar and Miguel Estrada. Both spent over a year working for a construction company and at the same time trying to fulfill their dream of applying their skills and ability that would allow them to one day open their own company. They and their families sacrificed their time and committed all that they had to their business, through hard work, responsibility, guarantee, honesty and always looking for the client’s complete satisfaction, their work load increased in a matter of months and they were able to do away with their job at the construction company and open Best Hardwood Flooring. Miguel and Cesar personally supervise each contract, and they are very grateful that in spite of the economic downturn, they have grown above and beyond what they ever expected, and now they have open their own show-room in Reno in which they are able to display assorted woods.” Visit Our Showroom
"All around excellent experience. We visited Best Hardwood Flooring's store while shopping around to find the right flooring for our home (and we visited several stores). Their sample selection was very impressive, by far the best of all the stores we visited. Yaqueline was very attentive and helpful during that first visit, and provided us with several samples to take home and consider. Once we had made our decision on a product, we went over pricing, and found that they offered the best price for the flooring product we had selected, which was a higher-end Luxury Vinyl Plank flooring (and we did check around on that pricing..). Jaqueline then arranged for Caesar to come out and take measurements at our home, and provided us with a few quotes covering some options ranging from Best doing all of the work, to quotes resulting in a reduction in some of the costs by performing a portion of the preliminary preparation work ourselves, which I had requested of her and found to be very helpful. Once we made our decision to go with Best and had them place the materials orders, they provided us with a schedule for the job, and an estimated duration before completion. The job was then booked per our scheduling preference. On the scheduled day, Mario and Juan showed up on time to begin the job. They were very courteous and went over the details of the job with us such as what area of the house they would begin installing the floor, how it would be installed, and asked us what our preferences were for orientation of the plank or offered suggestions whenever applicable as the job progressed. They even took the time to sand the subfloor where there were even any slight edges to ensure it was a smooth level base for the new flooring planks. They arrived on time each day, and actually completed the job ahead of the projected duration originally provided. These gentlemen did an outstanding, VERY PROFESSIONAL job! We could not be happier with the result of their workmanship, and we are absolutely delighted with our new flooring! We would not hesitate to recommend this provider, and will definitely return to them for any additional needs going forward. Very pleased."
Marc H on August 2021

Drake Custom Builder
Drake Custom Builder
Drake custom builder and remodeler ground up builder to small projects . excavation concrete ,framing , electrical , plumbing , siding , decks, roofing , sheet rock , painting most work done in house to keep project on time line
"They were on time, they were here when they said they would, and they did a good job."
Greg C on January 2023
Drake custom builder and remodeler ground up builder to small projects . excavation concrete ,framing , electrical , plumbing , siding , decks, roofing , sheet rock , painting most work done in house to keep project on time line
"They were on time, they were here when they said they would, and they did a good job."
Greg C on January 2023

BlueStar Construction
BlueStar Construction
BlueStar Construction is your premier choice for all of your flooring, drywall, and painting needs in the Reno/Tahoe area. Our team of experts is dedicated to delivering exceptional craftsmanship and personalized service to every homeowner. With our attention to detail and commitment to quality, we will transform your space into whatever you'd like! Contact BlueStar Construction today and let us bring your vision to life!
"Bluestar construction was originally hired to do the restoration in our condo due to water damage in our unit and others on our floor. We were so impressed we hired them to also paint other locations in the unit as well as to do the composite flooring in the entire condo, including labor intensive removal and disposal of tile. When finished with each project, the cleanup was absolutely spotless. To top it off, their communication was on point! This company is an absolute gem."
Jacqui K on March 2024
BlueStar Construction is your premier choice for all of your flooring, drywall, and painting needs in the Reno/Tahoe area. Our team of experts is dedicated to delivering exceptional craftsmanship and personalized service to every homeowner. With our attention to detail and commitment to quality, we will transform your space into whatever you'd like! Contact BlueStar Construction today and let us bring your vision to life!
"Bluestar construction was originally hired to do the restoration in our condo due to water damage in our unit and others on our floor. We were so impressed we hired them to also paint other locations in the unit as well as to do the composite flooring in the entire condo, including labor intensive removal and disposal of tile. When finished with each project, the cleanup was absolutely spotless. To top it off, their communication was on point! This company is an absolute gem."
Jacqui K on March 2024

America's Dream HomeWorks
America's Dream HomeWorks
America's Dream HomeWorks Is A Family-Owned Full Service Home Improvement Contractor In California Offering Complete Home Remodeling Services. We Help Homeowners And Property Owners With All Of Their Home Improvement Needs. With The Professional Knowledge And Vast Resources, We Are Able To Provide Our Customers With The Best Products, Unmatched Customer Service And Affordable Prices. Secondary Phone: Secondary 916.739.0996
"If what you are looking for is the best possible upgrade project imaginable in your home, America’s Dream Homeworks is the company you want to hire … period. My wife and I shopped around a few different remodel companies for our master bathroom job. There were several things that set America’s Dream Homeworks (hereafter “ADH”) apart from the competition. First, the quality of the materials. Upon entering their huge showroom floor, you notice that they order and work with huge slabs of rock. We were looking to have our shower walls be made of single large slabs of stone, rather than tile or other patchwork linked together by grout. Grout is the first part of one’s shower to gather mildew, so having a single rock panel for the wall has a marked impact on reducing mildew problems. In addition, the other materials that they work with were all five-star quality as well. After leaving the showroom, we were sold. The only thing that could have made us choose another company at that point would have been poor customer service. However, the service team also left us very impressed. Osa, our in-home design consultant, was incredibly friendly, very informed about all of ADH’s product offerings, and had a very good knack for hearing my wife’s style preferences and finding great solutions for our bathrooms. She took her time taking measurements, and looking through product offerings to find solutions that would work well for our space. Osa presented us with a few different options for materials, at various quality/price tiers, so that we got a very good idea of what our finished job would look like at various price points. My wife of course chose some of the most high-end materials for our job, but it was within the scope of our budget. The entire in-home design consultation was handled thoroughly, methodically, and the end result was a design we knew we were going to love. Great work, Osa! Now we waited. Julie was assigned to be in communication with us during the waiting period and she was diligent about keeping us up to date. ADH had current projects ongoing and needed to make sure those were properly wrapped up. In addition, our materials had to be ordered and some of them had long lead times. Contract was signed in late October 2018. All materials were not received until mid-February 2019. For projects such as this, delays are a reality that must be both expected and worked around, so we were ready to wait. Julie also did a very good job keeping us informed during the waiting period, so we were never left in the dark and always knew what was happening. Mid-February arrived and our installation team was ready to go. Alex, Eric, and Ivan were our main go-to guys for the work. They demoed the bathroom. Upon opening up the walls, one often finds unexpected surprises, and we had a couple, but nothing serious. Within the first week, all of the principle demo work was done and they were ready to start installing. They did the ground work for the install of the various parts of the project, including taking extremely detailed measurements for the stone work. Throughout the entire process, the guys were very sensitive to our needs (we have a two-year-old son, so they were particularly sensitive to his nap and bed times) and they worked super long hours to make sure we stayed on schedule. Demo, patching up, and prep work took about a week and a half to complete. The special stone team came in led by another Alex (different from the Alex taking primary project lead) during week #2, and they were miraculously in and out in a single day. There was one panel in the master bathroom that they could not install on that day because we ordered a jacuzzi tub, so they needed the space open to access the wiring for the motor installation. Overall, though, we couldn’t believe that they did the stone work so incredibly fast. Also, the resulting fit and finish is super professional. It is extremely difficult to tell where two rock panels are cut and bonded together because of the seamless way they sealed the pieces up. Also, they did an amazing job matching the rock patterns from panel to panel, such that even where two separate panels are adjoining, the patterns flow from one to the other almost seamlessly. It was a fantastic install job! Week #3 rolled around and the team did some more basic patching work, including hooking up the sink hardware and installing our new toilets. However, this was a quiet work week as they scheduled some other install projects and gave some time for the rock sealing to set-up properly. Week #4 they knocked out the countertop, new sink hardware, and backsplash in our guest bathroom. Two-day turnaround for that. Then, they moved back into the master bath, installed the tub, put the final rock panel in place (complete with stone access door for the tub motor), and grouted the shower floor. Only the glass and some final patch-work remained to be done. There were a couple of additional delays for the glass delivery, which took two weeks, but again we knew that delays like this are commonplace for a project like this, so we took it in stride. Also, we were able to start using our jacuzzi tub and shower even though the glass wasn’t in yet, so we could start enjoying our new space while we waited … and enjoy it we did! Once delivered, the glass was installed in just two hours, and as of this morning all of the finishing touches were put in by Ivan, we passed city inspection, and happily shook hands with the team congratulating them on a job well done. Our finished bathrooms are … well … the company is called America’s Dream Homeworks for a reason … our finished project is like a dream come true. My wife and I now have our own personal luxury spa in our own home, complete with jacuzzi tub, overhead rain shower (with detachable spray handle that we can hold and modulate water pressure to while still getting rain shower from above), gorgeous rock walls with beautiful clear tempered glass enclosing the shower, and brand new countertops with deep sinks. We only did half of our guest bathroom. When we finish that project (need to remodel the shower space as only the counter tops were done in there) we will be calling ADH back. Overall 5-star work. 5-stars on the finished job. 5-stars on the customer service at all levels. 5-stars on the quality of the materials. 5-stars on the communication before and during the job. 5-stars on the professionalism and friendliness of our install teams. I can’t use enough superlatives for this company, for its people, and for the top tier quality of their workmanship. I say again here to close what I said at the beginning … if what you are looking for is the best possible upgrade project imaginable in your home, America’s Dream Homeworks is the company you want to hire. We could not be happier with the result. We will be calling them again in the future."
Daniel C on March 2019
America's Dream HomeWorks Is A Family-Owned Full Service Home Improvement Contractor In California Offering Complete Home Remodeling Services. We Help Homeowners And Property Owners With All Of Their Home Improvement Needs. With The Professional Knowledge And Vast Resources, We Are Able To Provide Our Customers With The Best Products, Unmatched Customer Service And Affordable Prices. Secondary Phone: Secondary 916.739.0996
"If what you are looking for is the best possible upgrade project imaginable in your home, America’s Dream Homeworks is the company you want to hire … period. My wife and I shopped around a few different remodel companies for our master bathroom job. There were several things that set America’s Dream Homeworks (hereafter “ADH”) apart from the competition. First, the quality of the materials. Upon entering their huge showroom floor, you notice that they order and work with huge slabs of rock. We were looking to have our shower walls be made of single large slabs of stone, rather than tile or other patchwork linked together by grout. Grout is the first part of one’s shower to gather mildew, so having a single rock panel for the wall has a marked impact on reducing mildew problems. In addition, the other materials that they work with were all five-star quality as well. After leaving the showroom, we were sold. The only thing that could have made us choose another company at that point would have been poor customer service. However, the service team also left us very impressed. Osa, our in-home design consultant, was incredibly friendly, very informed about all of ADH’s product offerings, and had a very good knack for hearing my wife’s style preferences and finding great solutions for our bathrooms. She took her time taking measurements, and looking through product offerings to find solutions that would work well for our space. Osa presented us with a few different options for materials, at various quality/price tiers, so that we got a very good idea of what our finished job would look like at various price points. My wife of course chose some of the most high-end materials for our job, but it was within the scope of our budget. The entire in-home design consultation was handled thoroughly, methodically, and the end result was a design we knew we were going to love. Great work, Osa! Now we waited. Julie was assigned to be in communication with us during the waiting period and she was diligent about keeping us up to date. ADH had current projects ongoing and needed to make sure those were properly wrapped up. In addition, our materials had to be ordered and some of them had long lead times. Contract was signed in late October 2018. All materials were not received until mid-February 2019. For projects such as this, delays are a reality that must be both expected and worked around, so we were ready to wait. Julie also did a very good job keeping us informed during the waiting period, so we were never left in the dark and always knew what was happening. Mid-February arrived and our installation team was ready to go. Alex, Eric, and Ivan were our main go-to guys for the work. They demoed the bathroom. Upon opening up the walls, one often finds unexpected surprises, and we had a couple, but nothing serious. Within the first week, all of the principle demo work was done and they were ready to start installing. They did the ground work for the install of the various parts of the project, including taking extremely detailed measurements for the stone work. Throughout the entire process, the guys were very sensitive to our needs (we have a two-year-old son, so they were particularly sensitive to his nap and bed times) and they worked super long hours to make sure we stayed on schedule. Demo, patching up, and prep work took about a week and a half to complete. The special stone team came in led by another Alex (different from the Alex taking primary project lead) during week #2, and they were miraculously in and out in a single day. There was one panel in the master bathroom that they could not install on that day because we ordered a jacuzzi tub, so they needed the space open to access the wiring for the motor installation. Overall, though, we couldn’t believe that they did the stone work so incredibly fast. Also, the resulting fit and finish is super professional. It is extremely difficult to tell where two rock panels are cut and bonded together because of the seamless way they sealed the pieces up. Also, they did an amazing job matching the rock patterns from panel to panel, such that even where two separate panels are adjoining, the patterns flow from one to the other almost seamlessly. It was a fantastic install job! Week #3 rolled around and the team did some more basic patching work, including hooking up the sink hardware and installing our new toilets. However, this was a quiet work week as they scheduled some other install projects and gave some time for the rock sealing to set-up properly. Week #4 they knocked out the countertop, new sink hardware, and backsplash in our guest bathroom. Two-day turnaround for that. Then, they moved back into the master bath, installed the tub, put the final rock panel in place (complete with stone access door for the tub motor), and grouted the shower floor. Only the glass and some final patch-work remained to be done. There were a couple of additional delays for the glass delivery, which took two weeks, but again we knew that delays like this are commonplace for a project like this, so we took it in stride. Also, we were able to start using our jacuzzi tub and shower even though the glass wasn’t in yet, so we could start enjoying our new space while we waited … and enjoy it we did! Once delivered, the glass was installed in just two hours, and as of this morning all of the finishing touches were put in by Ivan, we passed city inspection, and happily shook hands with the team congratulating them on a job well done. Our finished bathrooms are … well … the company is called America’s Dream Homeworks for a reason … our finished project is like a dream come true. My wife and I now have our own personal luxury spa in our own home, complete with jacuzzi tub, overhead rain shower (with detachable spray handle that we can hold and modulate water pressure to while still getting rain shower from above), gorgeous rock walls with beautiful clear tempered glass enclosing the shower, and brand new countertops with deep sinks. We only did half of our guest bathroom. When we finish that project (need to remodel the shower space as only the counter tops were done in there) we will be calling ADH back. Overall 5-star work. 5-stars on the finished job. 5-stars on the customer service at all levels. 5-stars on the quality of the materials. 5-stars on the communication before and during the job. 5-stars on the professionalism and friendliness of our install teams. I can’t use enough superlatives for this company, for its people, and for the top tier quality of their workmanship. I say again here to close what I said at the beginning … if what you are looking for is the best possible upgrade project imaginable in your home, America’s Dream Homeworks is the company you want to hire. We could not be happier with the result. We will be calling them again in the future."
Daniel C on March 2019

FSP General Contractors
FSP General Contractors
FSP General Contractors is a general contracting company that specializes in residential & commercial remodel, renovation, & general construction. We service clients throughout the SF Bay Area and Lake Tahoe (CA) area. With service to Northern Nevada coming soon! Our clients experience an unparalleled level of service and quality. We can be reached directly at 415-233-1723 (Bay Area, CA) or 775-856-9836 (Lake Tahoe/NV), to schedule an initial consultation.
"Frederick Scafani, the owner of FSP General Contractors, has done a terrible job with our kitchen tile flooring — the tiles are chipped, lippage is large, and all the grout is cracking and coming out. He has taken an illegal amount of deposit ($3000 when $1000 is the legal limit in CA) and has not fixed his work or returned our deposit. He has not responded to phone or emails. There were many other things that went wrong, including him not tapping water pipes and flooding the kitchen and hallway, with water leaking down to the floor below, but I’ll focus this review specifically on tile. I would highly advise to steer clear of Fred. Tile installation and grout: $5,840 Tiles + delivery: $1,295.86"
Aliona G on January 2025
FSP General Contractors is a general contracting company that specializes in residential & commercial remodel, renovation, & general construction. We service clients throughout the SF Bay Area and Lake Tahoe (CA) area. With service to Northern Nevada coming soon! Our clients experience an unparalleled level of service and quality. We can be reached directly at 415-233-1723 (Bay Area, CA) or 775-856-9836 (Lake Tahoe/NV), to schedule an initial consultation.
"Frederick Scafani, the owner of FSP General Contractors, has done a terrible job with our kitchen tile flooring — the tiles are chipped, lippage is large, and all the grout is cracking and coming out. He has taken an illegal amount of deposit ($3000 when $1000 is the legal limit in CA) and has not fixed his work or returned our deposit. He has not responded to phone or emails. There were many other things that went wrong, including him not tapping water pipes and flooding the kitchen and hallway, with water leaking down to the floor below, but I’ll focus this review specifically on tile. I would highly advise to steer clear of Fred. Tile installation and grout: $5,840 Tiles + delivery: $1,295.86"
Aliona G on January 2025

Bay Tile Inc
Bay Tile Inc
Bay Tile Inc. in Sacramento a locally owned family business, provides premier service and quality custom tile work installation for residential and commercial spaces. Customer service is top priority. Our professional team helps stylize and personalize your home with mosaic or handmade, glass, or Wood look porcelain tiles. Our work has included 100s of installations in the Sacramento area. From kitchens, stairs, chimneys, floors, bathrooms, or beautiful patios. With over 15 years of experience, our skillful work has also included projects for temples, churches, restaurants, apartments, and commercial centers. Call or text (415)233-2174 or (916)308-5780
"Project was great"
Kevin H on September 2024
Bay Tile Inc. in Sacramento a locally owned family business, provides premier service and quality custom tile work installation for residential and commercial spaces. Customer service is top priority. Our professional team helps stylize and personalize your home with mosaic or handmade, glass, or Wood look porcelain tiles. Our work has included 100s of installations in the Sacramento area. From kitchens, stairs, chimneys, floors, bathrooms, or beautiful patios. With over 15 years of experience, our skillful work has also included projects for temples, churches, restaurants, apartments, and commercial centers. Call or text (415)233-2174 or (916)308-5780
"Project was great"
Kevin H on September 2024

Cole Industries, LLC
Cole Industries, LLC
We repair all types of damage, such as cracks, seam separations, chips and can refinish (remove scratches) & modify SOLID SURFACE (Corian, HiMacs, Livingstone, Staron, Wilsonart, & more). We also can repair cracks, nicks, seam splits & sink replacements in STONE countertops (Granite, Marble, Quartz, etc.) We can remove & replace sinks in both SOLIDS SURFACE & STONE TOPS including modifications to the countertop. WE WORK HARD TO BRING EVERY CUSTOMER A SUPERIOR RESOLUTION TO THEIR NEED. Our main office is in Central California so we cover from the greater Sacramento area to Fresno, the Bay Area to the foothills. We also have technicians who cover Northern & Central Oregon & Western Washington up and down I-5.
"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."
Andreas B on September 2021
We repair all types of damage, such as cracks, seam separations, chips and can refinish (remove scratches) & modify SOLID SURFACE (Corian, HiMacs, Livingstone, Staron, Wilsonart, & more). We also can repair cracks, nicks, seam splits & sink replacements in STONE countertops (Granite, Marble, Quartz, etc.) We can remove & replace sinks in both SOLIDS SURFACE & STONE TOPS including modifications to the countertop. WE WORK HARD TO BRING EVERY CUSTOMER A SUPERIOR RESOLUTION TO THEIR NEED. Our main office is in Central California so we cover from the greater Sacramento area to Fresno, the Bay Area to the foothills. We also have technicians who cover Northern & Central Oregon & Western Washington up and down I-5.
"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."
Andreas B on September 2021
Joshua Mark Davis
Joshua Mark Davis
Joshua Mark Davis is committed to excellence every aspect of my business. I uphold a standard of integrity bound by fairness, honesty and personal responsibility. My distinction is the quality of service I bring to my customers. Accurate knowledge of my trade combined with ability is what makes my crew and I true professionals. Above all, I am watchful of my customers interests, and make their concerns the basis of my business.
"Josh created a comfortable relationship that allowed us to manage the kitchen and living room remodel remotely due to the pandemic. He met every one of our requests and worked with us very easily. Our end product is better than we even expected."
Sara B on February 2021
Joshua Mark Davis is committed to excellence every aspect of my business. I uphold a standard of integrity bound by fairness, honesty and personal responsibility. My distinction is the quality of service I bring to my customers. Accurate knowledge of my trade combined with ability is what makes my crew and I true professionals. Above all, I am watchful of my customers interests, and make their concerns the basis of my business.
"Josh created a comfortable relationship that allowed us to manage the kitchen and living room remodel remotely due to the pandemic. He met every one of our requests and worked with us very easily. Our end product is better than we even expected."
Sara B on February 2021
Bellagio Granite & Quartz Countertops
Bellagio Granite & Quartz Countertops
Bellagio Granite & Quartz Countertops is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."
Haley H on May 2025
Bellagio Granite & Quartz Countertops is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."
Haley H on May 2025
The South Lake Tahoe, CA homeowners’ guide to backsplash installation services
From average costs to expert advice, get all the answers you need to get your job done.
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