Get matched with top percolation testing pros in Ramona, CA

"I had a drainage issue around a building on a concrete pad on my property. Jake, the proprietor, visited, assessed the issue and made a plan to put channel drains in the concrete pad to drain the water. He was able to put two well placed drains in the areas needing drainage. We have since had two heavy rains. No water has collected and the drains functioned perfectly. Price was very reasonable and Jake was a pleasure to work with. Highly recommend!"

"Service was fine."

"Never again with ASI, the White Glove Guys I just went through a plumbing problem using ASI and will never use them again. My problem started when I could hear water running in a downstairs bathroom. And found that I had water leaking out at the base of the stucco siding behind the bathroom. I called ASI and they were able to send a plumber the next day. The plumber arrives and I explain the situation to him, and we agree that the best (least destructive) way to get to where we hear the leak is from the outside. He cuts an 18-inch square hole in the stucco so that we could see the leak. The good news is that we cut in exactly the right spot to see what was going on. The bad news is that the water was leaking from the sleeve surrounding a branch of the water line that went down into the concrete slab. He tells me he can’t fix the leak, but he will take the appropriate pictures and send them to the person at ASI who does leak detection and have him call me the next day. Cost for his 30 minute visit was $225 ($450 per hour!) and all I have to show for it is a hole in the side of my house. To be fair to the plumber, he didn’t know what he would find, and had the leak been above the slab he could have fixed it and we would have gone happily on our way. The next day comes and goes with no call from ASI, so I call them the following day. They can schedule me in for three days later. I’m thinking that the guy coming is going to locate the leak and fix it, but that’s not what happened. He looked at the problem and we discussed where the possible places where the leaking line could go to. We figure there are two likely places the line goes, one good and one bad. The most likely possibility is to the ice maker in the refrigerator which is in the middle of the slab with no easy way to get to it. The other is to a wet bar sink that was removed many years ago with the line water lines capped off. He says that if the leak is in the unused sink, the water line it will just be capped and it will just be a service call like before. If they have to reroute the water line will be a one-day job which is a fixed price of $2900. Considering that we think that they are going to have to run a line to an outlet in the middle of the slab, the price appeared reasonable, so we schedule for several days later. When the plumbers arrive to do the repair, the first thing is to cap off the leaking line and determine where this line actually goes. The good news is that it isn’t the ice maker, but it wasn’t the capped off wet bar sink either. Instead, this line goes to the kitchen sink. This was the best alternative possible as almost the entire rerouted line could be run outside the house. They proceed and you can see the result in the pictures. The long line on the house turns into the house though a hole they cut in the stucco and through one cabinet and has a shutoff valve on the end of it. On the near end was a down-over-up loop of about 18 inches total to connect to the water supply. They insisted on taking lunch at the point where they just had to solder one last joint. So, after the lunch break they take five minutes to solder the joint and turn on the water to check for leaks. They got here a little before 9 am and even after a 30 lunch, it is 11:30 when they are done. So even though they spend less than half a day running this one line, they still charged the full amount. I complained to the company but their argument is that they change a fix price to protect the customer if the job goes long. The problem is that if the job goes short because they estimated the job incorrectly, the customer does not get a break. In hindsight, the job should have been reevaluated once the true destination of the water line was known and done on a time and material basis. So, the bottom line is that I paid ASI over $3100 for a little over three hours work or about $1000 per hour. I will never use them again!"

"Steven, the owner, was very communicative, returning my calls even after business hours to make sure my questions were answered. When an issue arose he, himself arrived the next day to address the issue which was quickly resolved. Time and care was put into the work done."

"everything is good, will use Gordon again"

"Carini installed my mini splits a few years ago and promised me the world with their warranties. Well, turns out they botched something during the install and all of the refrigerant leaked out. They want $2,200 to refill and re-pressurize the line. Since they cross-threaded the screw that led to the leak during installation, this should be covered under the "Lifetime Craftsmanship" guarantee. Instead, they're trying to charging me a full day of labor to fix their mistake. Support on this issue has been dismal. It's been 16 days since they first diagnosed the problem and I still don't have a timeline for when this will get fixed. I chose Carini because of their warranties and their service record, but its all smoke and mirrors. You've been warned."

"Great. The problem is fixed!! Thank You"

"It was a great experience. They were hard workers. They were easy to get along. They answered all my questions."

"Went absolutely perfect! Marcus our plumber was awesome! Highly recommend!"