Get matched with top water heater pros in Newark, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"My tankless water heater went out on a Friday night, and the Water Heater Boys were able to replace it on Saturday the next day! Excellent customer service and professionalism. Will definitely call if in this situation again, and will tell my friends!"

"We noticed black particles/materials on top of our water heater. Our thinking was that the particles were coming out of the top of the water heater, where there is an opening that was just below the venting pipe that leads to the roof. I called Better Water Heaters and Frans (owner?) answered. I did not realize that he was in his truck on the way to another job. I described what we saw and did not think it was coming from the water heater. He suggested that I sent him the pictures that we taken and forwarded to him. Shortly thereafter, he called back and reconfirmed to me that he did not think the particles/black materials were coming from the water heater and that it is more likely, coming from the roof by way of the vent pipe. Frans responded fairly quickly and did not charge me for his professional assessment of the problem. As a result, I will call Better Heater Services in the future whenever servicing is required."

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"They came back for free after the job and re-lit the pilot of our water heater, which I appreciated, and I would use them again."

"Tore down tile around bathtub and tiled, installed new faucets, and reinstalled shower doors. Everything looked professionally done and the area was clean after they were finished. After they finished I had them come back and grout kitchen counter and upgrade the hot water heater, which was also done well."

"Work was fantastic! The team was efficient and organized. Showed up on time and did three days of work in two days. The work was to trench and redo my water line from street to house. Flawless finish. Best of all - very friendly, you can ask questions, get answers and understand the work better with such an amazing team. I would and will hire again in the future."

"Tony was informative, communicative, on-time and he did a great job replacing my water heater!"

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"They installed a Moen water shut off and a gas earthquake shut off. They were on time, efficient and professional."