First Class Water Heaters, Inc.

David and Eli at First Class were knowledgeable and personable. David responded in five minutes on a Sunday and came out the next morning. They would have charged $1300 less than the other bid for a 50 gallon heater but we chose a Navien point of source to save money on PGE gas bills. That cost $3900 July 2025-beware tariff price increases - which was half and less than competitors.

Good

I don't know enough to compare (dollarwise) the tankless water heater I purchased to others in the market. I can say it's an impressive piece of equipment and is providing my desired level of service. I now have hot water throughout my home in seconds! AND, Dave impressed me immediately as a sound, honest, energetic business man and technician. In no time he and Carl were at my house doing the work I desperately needed. It was dark when they finished but they lived up to their word in fixing my hot water problem "today"!

Great service. Polite and prompt

mmm

Eli installed the unit and was great!

Great service for a great price.

Excellent customer service. I was impressed by their professionalism and attention to detail. They understood my needs and the urgency of my project -I placed a call to get an estimate, 5 hours later I had a brand new water heater installed.

Fast, efficient, knowledgeable, experienced, and fun; Completed within 12 hours;

Track to job yourself, to make sure itâ s tailored how you want it.

Great work crew. Gave valuable information and recommendations.

From the receptionist to the installer everyone was nice, friendly and courteous. The installation was done properly and quickly.

They did an excellent job. the water heater was purchased and installed within 3 hours. They were polite and friendly. I couldn't be happier.

Came in short time and fixed our problem. Very polite and we felt he was trustworthy.

They showed up on time. They replaced and installed a new tankless water heater unit. David and his staff are very friendly. We are happy of our newly installed unit. It turned out great!

They did an excellent job and didn't take advantage of my situation by selling me things that weren't needed.

They were polite, ready to work and did a great job

Can't ask for an outstanding service. Mr Walters is true professional.

Jamie is first class. Had my tankless water heater running and provided good advice.

Their water heaters only have a 6 year warranty. For the the same price I could have bought one through Home Depot with a 12 year warranty.

Punctual, responsive, and got the job done. Did not overcharge or gouge. Can't praise enough. Thanks Eli!!!

Very quick effecient, friendly,

Quick response, didn't try to upsell.. distanced the issue and replaced the water heater quickly. My problem is solved

Jayme Perez did a fantastic job and cleaned up and streamlined the old install. Came on time, worked efficiently, and got the job done promptly.

On time and on budget