Get matched with top appliance repair pros in Brownsville, CA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We had a sudden spike in water usage two weekends ago. It was clearly from the water pipe attached to the sprinkler system manifold. I attempted to repair it myself, but the fix didn't take. I called Armstrong based on their reviews on this site. We set up an appointment for the morning (8-12) on the 26th; there was no rush for the fix as we wouldn't need to use the sprinklers for a while and shutting off the water to the sprinkler system stopped the flow. I received a text message on the 25th confirming my appointment for 8am-12pm on the 26th. At 11:55 on the 26th, I called for a status check on the technician. They had me on their schedule for the afternoon. It was confirmed that the text message I was sent confirmed the earlier time frame. They had no explanation for the error. Still not a major issue, but now my entire day was shot. The technician arrived within the time frame. He assessed the issue. It required a simply re-cementing of the fittings, but he wasn't sure it would work (outside temperatures, the PVC pipe itself, etc). He also didn't have the zip ties he wanted that would help secure the pipes while the cement was curing; I didn't have any, either, but I did come with an alternative that he found acceptable. He completed the work, and basically said that we'll have to see if it worked. The good news is that we have some time before I have to turn the water on again which will give the cement time to set. He did offer a quote for replacement of the entire sprinkler manifold as a permanent solution. Although I recognize there are variables in repairs and that it may truly need additional work, I was underwhelmed by the service received."

"Deome2 Builders just replaced a large wood deck for us using Trex material. I highly recommend them to any one looking for a high quality product and great working relationship. The owners Harley and Fred were great to work with. They very much wanted to have a satisfied customer and involved us all along the way when critical decisions had to be made. Danny, the supervisor on our job, was fantastic and made sure every detail was up to his high standards. He even fixed minor imperfections on his own that could have easily been deemed acceptable by someone not so detailed oriented. We are very satisfied with all aspects of their work and our great new deck."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Paul had great ideas for how my deck should be done and was really patient with me as I was making decisions. The work was done quickly and on time. Very happy with my new deck/patio."