Dryer Vent Wizard (DVW) strictly works on dryer venting. This gives us the opportunity to focus and provide the highest quality of work for our customers. We are a National company and have been rated #1 across the country as the specialist in all aspects of dryer venting. Our Corporate office works with the National Fire Protective Association to help keep us in the field informed on what is up to code, the proper way of venting, and various other pertinent information so we can provide an educated solution to solve your problem. This is what sets us apart from our competitors. We are not only providing a solution, we are providing an educated solution to every part of your dryer venting system. Did you know over 17,700 dryer fires occur annually, resulting in 370 injuries, 20 deaths and over $100 million in property damage? This is reported from the 2007 NFPA report. The known cause is excessive lint accumulation in the vent line along with outdated or faulty materials. Additional DBA - Ventesia Professional LLC. Award winning.
& installations., Dryer vent cleaning, alterations, vent repair
Yes
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"Thank you for the review!"
"Hello Mr [Member Name Removed], First I would like to thank you for using dryer vent wizard. I have reviewed your invoice and would like to explain the services a little more detailed. You had more than a hole drilled. There was a service fee, vent cover installation and the 4" hole drilled. Please understand, drilling through outside walls are typically a minimum of 4-10 inches thick of stucco, brick or wood. This process is not an easy or quick process if done correctly. Sometimes you may go through 2 sets of hole saws and requires a lot of manpower to break through all of the layers and can be more difficult if standing on a ladder to do so. Masonary companies would have charged the same price or more just to drill the hole with no other services. I would like to address the covering of the old hole, it was not just a piece of tape. Underneath the tape is a 4" sheetrock or stucco behind it to seal the hole. If you have any questions or concerns please call me direct. We are here to provide outstanding customer service and quality work! Respectfully, Owner"
Inspector advised no work was needed as the vents were very clean.
There was no charge for the service as none was done but the inspection.
Very friendly and honest person.
"Thank you for the review! Owner"
"Hello, I'm sorry your not satisfied with the price. Actually $150.00 is industry standard. Cheap can be expense. There are competitors out there and you can get cheap prices but please be aware of the service you may get. I apologize for credit problem, I can not recall what happened. Thank you for your business!"
"Thank you for the great review! Dryer Vent Wizard"
"Thank you for the post, glad we could help! Owner"
The service was excellent! I am very conscious about cleaning out my lint catcher after each load of laundry. There was a lot of lint that got inside the dryer which looked like a fire hazard. We were thinking about getting a new dryer and now there is no need since the air flow is good after the service. We tried to clean the vent ourselves but without the proper equipment did not get the air flow like Dryer Wizard got..
"Thank you for your wonderful review! I am glad you are a satisfied customer. Owner"
"Hello [member name removed], I am sorry to hear the technician left lint on the side of your home. I am MORE than willing to send the technician back out to your place ASAP to clean whatever lint was left! As far as the dryer not drying, as explained, when ever you do not clean your dryer vent it will cause the dryer to malfunction, not work properly, long dry times, heating elements or thermo fuses will burn out. We do not have anything to do with the dryer, We only clean repair and install dryer vents. As explained once the dryer vent is cleaned out and you continue to have problems more than likely you have burned out the heating element or thermo fuse and will need to call a "dryer repair company" to fix your dryer. In some instances after we clean the vent the dryer will reset itself and dry your clothes, but again, often times it will need to be repaired. I assure you dryer vent wizard has cleaned your vent and provided the service you paid for. What we did has nothing to do with the functionality of your dryer vent. If you would have had your dryer repaired and not cleaned your dryer vent the dryer would have broke down again. Please call me direct if you have any further questions or need my technician to come out and clean up whatever debris was left on the side of your home! Sincerely, Owner"
"Thank you for your review!"
"Thank you for taking the time out to place a review. Have a wonderful holiday!"
"Thank you for the review!"
"[removed member name], Thank you for the outstanding review and we appreciate your recommendation(s). As a small business owner that typically works in the office we are always pleased to hear when our technicians are in the field maintaining the dryer vent wizard brand by providing quality work and outstanding customer service! Than you again, Owner"
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