Get matched with top pool builders and installers in Topawa, AZ

""

"After having legitimate experience with this company in Tucson, I would NEVER recommend this pool company. Make sure to also look at their other profile for this company on Yelp. It's a double listing. They get 1 star only because I can not give them zero stars. I strongly suggest contacting the Registrar of Contractors to see how many claims they have had and have active against them - not meeting minimal industry standards- in their short time in business since 2017 when Premier first started doing business as BOA Vista Pools & Spas. Our pool broke ground April 2018. Stephens inexperience and lack of professionalism has plagued this project from day 1. He has exhibited poor construction, poor follow through, poor communication, and just bottom line- not delivered what we were promised it paid for. We still have not officially- as of Feb 2021- we still have not officially taken ownership of our pool because Stephen fails to complete a properly working and functional pool. We had to bring in the register of contractors because he took part of our money and then abandoned our job site. we were awarded 17 line items of things he has failed to deliver or meet minimum standards of satisfactory product. He even after that - made many promises he does not keep. I welcome anyone considering using this pool company to feel free to contact me. I'm sure after talking, you will have all the information you need to find a different pool company. So many reputable pool companies with a long history of satisfied customers. This is not one of them. Wish we had done more research. We initially went with this company because they said they went above and beyond for their customers. They touted how they did everything above what all the rest are doing. All lies. We were bamboozled. Almost 3 years and we have not officially taken ownership of our pool, our pool has never been functional and operating as it's supposed to, riddled with so many problems, leaks, poor design leading to poor function, if it even works at all (our fire pot has never worked for more than a few weeks). they they can't keep any of its employees because their lack of regard for quality and service puts employees on the front lines of having to lie to customers! Stephen is not professional, doesn't do what he says, makes promises he never plans to keep and has proven to have zero ethics when it comes to maintaining good business relationships."

"Wish I could give them 0 stars. Complete sham job. Asked for something that was fully retractable and the "sales person" Tom advised that obsoletely can be done. They even showed a video of it being retracted. After receiving the install, and going through the walk through, I was told that what I received was not retractable at all. They dont make it anymore. Spoke with a manager who told me that was a "misunderstanding" and that there is nothing that could be done. He told me that I would get a call back from owner within 30 minutes. Fast forward a day later, the owner called and continued to say that I was lying and that there is no way that we were told that was retractable; manually or automatically. He did acknowledge that the video they show shows it being retractable, but they do not sell those. Bottom line is, please be very cautions when or if you use this company. They will misrepresent what they sell and will place the blame on you saying "its a misunderstanding". I literally paid $4,000 for a tarp and anchors that I could have gotten at Home Depot for under $1,500. Horrible company!"

"After meeting with Kathy Nieto, we really hit it off. She offered ideas, adopted our ideas, and is great to work with. It was a real collaborative effort. When minor issues came up during the project, they were listened to and corrected. The team is incredibly responsive. In terms of budget, we did not want contractor grade, we wanted solid high/mid-range specifications. We made significant changes to our budget, primarily due to changes that we requested as we went, but even with adjustments along the way, we felt it was worth it. You get what you pay for! Nick and the field staff were fabulous. Their craftsmanship shows, they really pay attention to detail and have a great deal of pride in their work. The results exceeded our expectations! They listened extremely well and couldn’t be more helpful and so easy to work with. We highly recommend Interior Trends Remodel & Design and will certainly go back to them for future projects."